YES4PETS 2 Story Outdoor Cat Shelter Condo with Escape Door Rainproof Kitty House

$450.00 $190.00
Minimum of 1 / increment of 1
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Estimated delivery between 03 September and 09 September.

2 Story Outdoor Cat Shelter Condo with Escape Door: A Rainproof Haven for Your Feline Friends

House Specifications:

  • Overall dimensions: Approximately 88 x 92 x 83 cm (Length x Width x Height)
  • Spacious two-story design for multiple cats or added comfort
  • Ideal for outdoor use, providing shelter from various weather conditions
  • Key Features of this Outdoor Cat Shelter:

  • Constructed with durable fir wood for longevity and natural aesthetics
  • Advanced waterproofing treatment ensures protection against rain and moisture
  • Engineered to be 100% safe for small animals, including cats and kittens
  • Convenient flat-pack design in a single box for cost-effective shipping and easy transportation
  • Includes comprehensive, easy-to-follow instructions for straightforward assembly
  • Equipped with an escape door for added safety and accessibility
  • Elevated design keeps cats dry and protected from ground moisture
  • Package Contents:

  • 1 x Cat Shelter Condo (unassembled)
  • Complete set of assembly hardware
  • Detailed instruction manual
  • Benefits of this Outdoor Cat Shelter Condo:

  • Provides a safe and comfortable refuge for outdoor cats or strays
  • Helps protect felines from harsh weather conditions, including rain, wind, and cold
  • Two-story design offers separate areas for sleeping and lounging
  • Sturdy construction ensures long-lasting use and durability
  • Easy assembly allows for quick setup and immediate use
  • Ideal Uses:

  • Perfect for providing shelter to community cats or feral colonies
  • Suitable for pet owners with outdoor cats needing a dedicated space
  • Can be used in backyards, gardens, or any outdoor area where cats frequent
  • Excellent option for animal shelters or rescue organizations
  • Change of Mind (COM) Return Policy:

    V278-CH426

    We understand that sometimes products may not meet your expectations. Therefore, we offer a Change of Mind return policy under the following conditions:

  • Products must be returned within 14 days from the date of delivery.
  • The cat shelter condo must be unopened and in brand new condition.
  • The customer is responsible for organizing the return shipment.
  • Upon receipt and verification of the product's condition, a refund will be issued for the item value, minus a 15% restocking fee.
  • Please note that the initial shipping cost is non-refundable.
  • In cases where delivery failure is due to customer error, an additional return charge (equal to or exceeding the initial shipping cost) will be deducted from the refund amount.
  • This outdoor cat shelter condo offers a practical and compassionate solution for providing a safe haven to outdoor cats. Its durable construction, weatherproof design, and easy assembly make it an excellent choice for cat lovers, animal welfare organizations, and anyone looking to support the well-being of outdoor felines. By investing in this cat shelter, you're not only providing comfort to cats but also contributing to their health and safety in outdoor environments.

    Order Processing and Shipping Timeframes

    All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.

    Estimated Delivery Times

    After dispatch, estimated delivery times vary based on the destination:

    Metro Areas: 3-5 business days

    Regional Areas: 5-10 business days

    Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.

    Courier Services

    We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.

    Order Tracking

    Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.

    Important Information on Deliveries

    Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.

    Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.

     

    Change of Mind Returns
    We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:

    Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.

    Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.

    To submit a change of mind return request:

    Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.

    Include images or videos showing the product in its original packaging, along with the reason for return.

    Processing Change of Mind Returns

    If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.

    For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.

    Refunds

    We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.

    For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.

    Damages and Issues

    Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.

    All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.

    To make a warranty claim:

    Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.

    We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.

    Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.