Havenly House & Home
Retreat Single Mattress Inner Spring
Features of the Premium Quality Retreat Single Mattress:
The Retreat Single Mattress is designed to provide an exceptional sleeping experience, combining premium materials with advanced technology. The PREMIUM QUALITY Stretch Knit Fabric, certified by Oeko-Tex, offers a soft and comfortable surface while ensuring protection against common allergens. This feature is particularly beneficial for those with sensitivities or allergies, promoting a healthier sleep environment.
The mattress incorporates state-of-the-art foam technology that goes beyond basic comfort. These high-density foams are not only resilient and breathable but also contribute to maintaining an ideal sleeping temperature. This temperature regulation feature is crucial for uninterrupted sleep, as it prevents overheating and promotes better rest throughout the night.
At the core of the Retreat Single Mattress lies the innovative 2.3 Concave Coil Inner Spring system. This unique design marries the familiar feel of a traditional spring mattress with enhanced support and improved air circulation. The concave coil structure allows for better weight distribution and spinal alignment, reducing pressure points and promoting a more restful sleep. The improved air circulation further aids in temperature regulation and mattress longevity.
Detailed Specifications:
The Retreat Single Mattress boasts an impressive array of certifications, including CertiPUR-US and OEKO-TEX. These certifications underscore the manufacturer's commitment to producing a safe, high-quality product that meets stringent environmental and health standards. The medium-firm feel of the mattress caters to a wide range of sleepers, providing an optimal balance between comfort and support.
With its 17cm thickness, the Retreat Single Mattress offers substantial support without being excessively high, making it easy to fit into most bed frames. The single size dimensions of 92 x 188 cm make it an ideal choice for individual sleepers, guest rooms, or compact living spaces.
Package Content:
The Retreat Single Mattress arrives conveniently packaged, ready to provide you with nights of comfortable, supportive sleep. Its premium quality construction, innovative features, and focus on health and comfort make it an excellent choice for those seeking a superior sleep experience.
Retreat Single Mattress Inner Spring
Estimated delivery between 20 June and 26 June.
Features of the Premium Quality Retreat Single Mattress:
The Retreat Single Mattress is designed to provide an exceptional sleeping experience, combining premium materials with advanced technology. The PREMIUM QUALITY Stretch Knit Fabric, certified by Oeko-Tex, offers a soft and comfortable surface while ensuring protection against common allergens. This feature is particularly beneficial for those with sensitivities or allergies, promoting a healthier sleep environment.
The mattress incorporates state-of-the-art foam technology that goes beyond basic comfort. These high-density foams are not only resilient and breathable but also contribute to maintaining an ideal sleeping temperature. This temperature regulation feature is crucial for uninterrupted sleep, as it prevents overheating and promotes better rest throughout the night.
At the core of the Retreat Single Mattress lies the innovative 2.3 Concave Coil Inner Spring system. This unique design marries the familiar feel of a traditional spring mattress with enhanced support and improved air circulation. The concave coil structure allows for better weight distribution and spinal alignment, reducing pressure points and promoting a more restful sleep. The improved air circulation further aids in temperature regulation and mattress longevity.
Detailed Specifications:
The Retreat Single Mattress boasts an impressive array of certifications, including CertiPUR-US and OEKO-TEX. These certifications underscore the manufacturer's commitment to producing a safe, high-quality product that meets stringent environmental and health standards. The medium-firm feel of the mattress caters to a wide range of sleepers, providing an optimal balance between comfort and support.
With its 17cm thickness, the Retreat Single Mattress offers substantial support without being excessively high, making it easy to fit into most bed frames. The single size dimensions of 92 x 188 cm make it an ideal choice for individual sleepers, guest rooms, or compact living spaces.
Package Content:
The Retreat Single Mattress arrives conveniently packaged, ready to provide you with nights of comfortable, supportive sleep. Its premium quality construction, innovative features, and focus on health and comfort make it an excellent choice for those seeking a superior sleep experience.
Order Processing and Shipping Timeframes
All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.
Estimated Delivery Times
After dispatch, estimated delivery times vary based on the destination:
Metro Areas: 3-5 business days
Regional Areas: 5-10 business days
Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.
Courier Services
We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.
Order Tracking
Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.
Important Information on Deliveries
Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.
Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.
Change of Mind Returns
We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:
Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.
Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.
To submit a change of mind return request:
Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.
Include images or videos showing the product in its original packaging, along with the reason for return.
Processing Change of Mind Returns
If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.
For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.
Refunds
We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.
For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.
Damages and Issues
Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.
All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.
To make a warranty claim:
Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.
We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.
Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.
