Palermo Contour 20cm Encased Coil Double Mattress CertiPUR-US Certified Foam

$874.95 $455.00
Minimum of 1 / increment of 1
  • American Express
  • Apple Pay
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Union Pay
  • Visa

Estimated delivery between 03 September and 09 September.

The Palermo Contour 20cm Mattress offers a luxurious sleeping experience with its innovative design and high-quality materials. The soft quilted cover, combined with CertiPUR-US certified foam, adapts to your body's contours, ensuring optimal weight distribution and pressure relief throughout the night. This thoughtful construction promotes proper spinal alignment and reduces discomfort, allowing for a more restful sleep.

At the core of this mattress are independently encased coils, measuring 7.5 inches and crafted from 14-gauge steel. These coils work in harmony to minimize motion transfer, making it an excellent choice for couples or light sleepers. By isolating movement, you can enjoy an uninterrupted night's sleep, even if your partner shifts position.

To enhance comfort and durability, the Palermo Contour mattress features additional layers of foam quilted into both the top and bottom surfaces. This clever design not only provides a plush, embracing feel but also serves to mask any sensation of the underlying coil system, resulting in a seamless and comfortable sleep surface.

Specifications:

  • Luxurious quilted foam layers on both top and bottom surfaces for enhanced comfort and coil concealment
  • 7.5" 14 gauge independently encased coils for superior body contouring and pressure point relief
  • CertiPUR-US certified foam with low VOC emissions (less than 0.5 PPM) for improved indoor air quality
  • The Palermo Contour 8" Mattress utilizes CertiPUR-US certified foam for peace of mind
  • Australian DOUBLE Size Mattress Dimensions: 137 x 187 cm (approximate)
  • Total Mattress Height: 20 cm (approximate)
  • About CertiPUR-US®:

    CertiPUR-US® is a rigorous certification program administered by a non-profit organization, ensuring that the foam used in this Palermo Contour mattress meets strict standards for content, emissions, and durability.

    CertiPUR-US certified foams are:

    ✓ Manufactured without ozone depleters, safeguarding the environment

    ✓ Free from PBDEs, TDCPP, and TCEP ("Tris") flame retardants, prioritizing your safety

    ✓ Produced without mercury, lead, or other harmful heavy metals

    ✓ Made without formaldehyde, ensuring a healthier sleep environment

    ✓ Free from phthalates regulated by the Consumer Product Safety Commission

    ✓ Low in VOC (Volatile Organic Compound) emissions, contributing to better indoor air quality (less than 0.5 parts per million)

    The Palermo Contour mattress with CertiPUR-US certified foam offers a perfect balance of comfort, support, and peace of mind. Its thoughtful design and high-quality materials ensure a restful night's sleep while prioritizing your health and the environment.

    Attributes:

  • Size: Double
  • Colour: White
  • V63-818743

    Note:
    COM (change of mind) Return Policy:
    The product must be unopened and in brand new condition, with the return to be organised by the customer. Once received and verified to be in the condition specified, refund is only of the item value minus 15% restocking fee (not including initial shipping). An additional return charge, which is same cost as that of initial shipping, will be deducted from the refund on returns due to delivery failure caused by customer error. For the health and safety of our staff and other customers, we are unable to accept returns of personal use items.

    Order Processing and Shipping Timeframes

    All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.

    Estimated Delivery Times

    After dispatch, estimated delivery times vary based on the destination:

    Metro Areas: 3-5 business days

    Regional Areas: 5-10 business days

    Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.

    Courier Services

    We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.

    Order Tracking

    Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.

    Important Information on Deliveries

    Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.

    Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.

     

    Change of Mind Returns
    We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:

    Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.

    Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.

    To submit a change of mind return request:

    Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.

    Include images or videos showing the product in its original packaging, along with the reason for return.

    Processing Change of Mind Returns

    If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.

    For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.

    Refunds

    We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.

    For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.

    Damages and Issues

    Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.

    All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.

    To make a warranty claim:

    Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.

    We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.

    Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.