Milano 3M Outdoor Umbrella Cantilever With Protective Cover Patio Garden Shade - Grey

$339.00 $186.00
  • American Express
  • Apple Pay
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Union Pay
  • Visa

Estimated delivery between 13 October and 17 October.

Elevate your outdoor living experience with the Milano Decor Outdoor 3-Metre Umbrella, complete with a bonus protective cover. This sophisticated shade solution combines style, functionality, and durability to transform your patio, garden, or poolside area.

The umbrella's expansive canopy, crafted from premium 160GSM polyester fabric, offers generous coverage with a maximum diameter of 3 metres and a height of 2.5 metres. This high-quality 160GSM polyester fabric not only provides excellent shade but also boasts impressive UV and weather resistance, ensuring long-lasting protection against the elements.

One of the standout features of this umbrella is its innovative cantilevered side-post design. This clever configuration maximizes usable space beneath the canopy by eliminating the need for a central pole, allowing for unobstructed placement of furniture and free movement underneath.

The umbrella's frame is constructed from robust, powder-coated steel, engineered to withstand outdoor conditions while maintaining its aesthetic appeal. This thoughtful design ensures both longevity and style, making it a valuable addition to any outdoor setting.

Key Features:

• Brand: Milano Decor

• Durable 160GSM polyester fabric canopy for enhanced longevity

• Weather and UV-resistant properties for year-round use

• Air-vented top design to reduce wind pressure and promote heat circulation

• User-friendly winding handle/crank operation for effortless extension and retraction

• Adjustable angle system with locking mechanism for customized shade positioning

• Modern side-post design for maximized shaded area

• Versatile neutral color scheme to complement various outdoor furniture styles

• Lightweight construction for easy relocation

• Fail-safe crank operation with clockwise and anticlockwise open, lock, and unlock system

• Adjustable canopy size via crank mechanism

• Rust-proof, black powder-coated steel frame for durability

• Includes a sturdy steel frame and cross-style base for enhanced stability

Technical Specifications:

• Rated Power: 1400W

• Umbrella Diameter: 3m

• Maximum Height: 2.5m

• Steel Pole Dimensions: 48 x 1.50 x 1500mm

• Steel Hanging Pole: 42 x 0.8 x 1720mm

• Ribs: 6 steel ribs (12.7 x 18 x 0.6mm)

• Metal Base Dimensions: 1m (L) x 1m (W)

• Frame Material: Powder-coated steel

• Umbrella Shade: 160GSM polyester fabric

Package Includes:

• 1 x Umbrella

• 1 x User Manual

• 1 x Protective Cover

Important Notes:

***The umbrella base requires additional stabilization with at least two slabs or piles (not included). These can be purchased from most DIY/Hardware stores.

***While designed to withstand mild weather conditions, this umbrella is a temporary outdoor structure and is not recommended for use in extreme weather or for extended periods.

V160-401011

**Please note: This item cannot be shipped to a PO Box/Locked Bag address. Kindly provide a residential/business address during checkout to prevent delivery delays. Thank you for your understanding.

At Havenly House and Home, we are committed to delivering your orders efficiently and reliably. We work closely with our suppliers and courier partners to ensure every order arrives safely and on time. Your satisfaction is our priority.

Order Processing and Dispatch

All products are shipped directly from our suppliers' distribution centres within Australia.

  • Orders are processed within 1 to 2 business days after payment is received.
  • Once dispatched, you will receive a tracking number via email.
  • Each product listing includes the estimated dispatch time frame for that item. While most products dispatch within 1 to 3 business days, made-to-order or bulky items may take longer. If delays occur, we will contact you with an update.
Estimated Delivery Times

Delivery timeframes begin once your order has left the warehouse:

  • Metro areas: 3 to 5 business days
  • Regional areas: 5 to 10 business days

Please note that delivery times may vary depending on your location, courier schedules, and external factors such as weather or public holidays.

Courier Services

We work with a range of trusted courier partners to provide safe and cost-effective delivery. Couriers are selected based on your order’s size, weight, and destination to ensure timely and cost-effective delivery. Common partners include Australia Post, Aramex, CouriersPlease, Direct Freight Express, and others.

While we strive to keep you updated, we cannot guarantee specific delivery dates or times.

Order Tracking

Once your order is on its way, we will send you a tracking link via email. You can use this to monitor the progress of your delivery at any time.

Delivery Conditions
  • Deliveries are made Monday to Friday, typically between 8am and 6pm. We cannot guarantee delivery at a specific time or date.
  • Most deliveries are to the ground floor front door. If your delivery location requires special access, please let us know in advance.
  • Some products may only be delivered within metropolitan areas. This will be stated on the product page where applicable.
  • We do not deliver to PO boxes or parcel lockers.
Important Delivery Information
Australia-Wide Shipping

We ship Australia-wide. However, certain remote postcodes may be undeliverable for some items. If your address is not serviceable, your order may be cancelled and refunded automatically.

Incomplete or Incorrect Delivery Details

Please ensure your delivery information is accurate when placing your order. We are not responsible for delays or returned parcels due to incorrect addresses or unclaimed items.

If your shipping address is incorrect, please contact us immediately. If your order has not yet been processed, we may be able to update the details. If already dispatched, we may need to cancel and reorder your item, which could result in additional charges.

If a delivery fails due to incorrect address details or remains unclaimed, and the parcel cannot be delivered within a reasonable time, we reserve the right to cancel the order. In such cases, we will refund the purchase price minus applicable shipping and handling fees.

Missed Deliveries

If no one is available at the time of delivery, the parcel may be left in a safe place (Authority to Leave) if selected at checkout. Otherwise, it may be taken to a nearby collection point, and a card or email will be provided with instructions. Authorising ATL can speed up delivery and help avoid missed deliveries and rebooking delays.

Unforeseen Delays

We do our best to dispatch orders quickly, but delays may occasionally occur due to courier issues, weather events or other factors outside our control. We will keep you informed if your order is affected.

Missing or Damaged Parcels

In the rare case your parcel arrives damaged or is missing, please notify us at support@havenlyhouseandhome.com.au within 48 hours of delivery. We will liaise with the supplier and courier to resolve the issue promptly.

Risk and Title

Risk and title to the goods passes to you upon delivery to your address or to the Authority to Leave location if selected. Please ensure delivery instructions are clear to avoid delays or misplacement.

Need Help?

For any questions or concerns about your delivery, feel free to email us at support@havenlyhouseandhome.com.au. We are here to help.

Change of Mind Returns

We accept change of mind return requests within 14 days of receiving your item. To be eligible, items must be in their original, unused condition with all tags and packaging intact.

Requests submitted after 14 days may not be accepted, and return approval is required prior to shipping any items back.

Items not eligible for change of mind returns include:

  • Health and safety products
  • Bulk purchases
  • Opened or used products

Some products with specific SKUs (such as those starting with V28, V40, V63, and V77) may be subject to different return conditions. Please refer to the individual product listing for details.

To request a return:

  • Email returns@havenlyhouseandhome.com.au within 14 days of receiving your item
  • Include your order number, the reason for return, and clear photos or videos showing the product in its original condition and packaging
Processing Change of Mind Returns

If your return request is accepted, we will provide a return shipping label. Refunds for approved change of mind returns will include the item price and original shipping fee, minus a 10% restocking fee and the return postage cost.

If you cancel your order after dispatch and request Return to Sender (RTS), the item will be processed as a change-of-mind return once received and will be subject to a 10% restocking fee and return postage costs.

Items returned to sender due to being unclaimed, or due to incorrect or incomplete address details, will be treated as change-of-mind returns and processed accordingly.

If a return label is not used and the item is returned at the customer's expense, we may not refund any postage costs unless otherwise agreed.

Cancellation Cut-Off

Please note that once your order has entered the dispatch processing stage, cancellation may no longer be possible. We encourage you to contact us as soon as possible if you wish to make changes to or cancel an order.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval status. If approved, your refund will be issued to your original payment method within 10 business days. Please allow additional time for your bank or card provider to process the transaction.

Returns not eligible for refunds (such as those sent back without approval) will not be refunded.

Natural Product Variations

Some of our items are handmade or made from natural materials. As a result, slight variations in colour, texture or finish may occur between products or compared to online images. These minor differences are not considered faults and are part of the unique character of the item.

Damaged or Incorrect Items

Please inspect your order upon arrival. If you receive a damaged, defective or incorrect item, email us at returns@havenlyhouseandhome.com.au within 48 hours of delivery. Be sure to include your order number and clear photos of the issue so we can resolve it promptly.

Return Address

Once your return request has been approved, we will provide the correct return address and instructions.

Contact Us

For questions about returns, refunds or warranty claims, contact us at: returns@havenlyhouseandhome.com.au

Australian Consumer Law Notice: Nothing in this policy limits your rights under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage.