Interactive Cat Tunnel & Scratching Post with Spring Toy - Cozy Playtime for Kittens Blue

$195.00 $81.00
Minimum of 1 / increment of 1
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Estimated delivery between 03 September and 09 September.

Product Details:

  • Dimensions: 71cm (H) x 35cm (W) x 23cm (D)
  • Material: Premium soft plush, durable natural sisal rope
  • Features: Cozy tunnel for hiding, interactive dangling toy ball, and robust scratching post to satisfy natural clawing instincts
  • Suitable For: Kittens and small to medium-sized adult cats

    • Elevate your feline companion's playtime with our multifunctional cat activity tower. This thoughtfully designed scratching post combines essential features to keep your cat engaged, active, and content. The 71cm tall sisal-wrapped pole provides an ideal height for stretching and scratching, encouraging your cat to exercise their natural behaviors while preserving your furniture.

    The integrated plush tunnel offers a secure retreat for your cat to relax or play hide-and-seek, satisfying their instinctive need for enclosed spaces. The dangling toy ball adds an element of interactive play, stimulating your cat's hunting instincts and promoting physical activity. This carefully crafted combination of features ensures your cat remains mentally and physically stimulated throughout the day.

    Constructed with high-quality materials, the scratching post utilizes durable sisal rope that withstands frequent use, while the soft plush components provide comfort and tactile variety. The sturdy base ensures stability during vigorous play sessions, making it safe for kittens and energetic cats alike.

    Key Benefits:

  • Promotes healthy scratching habits, redirecting attention from furniture
  • Encourages exercise and play with the dangling toy ball
  • Provides a cozy hideaway with the plush tunnel
  • Compact design suitable for various living spaces
  • Durable construction for long-lasting use

    • Disclaimer: No Change of Mind Returns

    We regret to inform you that we do not accept returns or exchanges for items purchased due to a change of mind. Please carefully consider the product specifications and ensure it meets your cat's needs before completing your purchase. If you have any questions or require additional information, please don't hesitate to contact our dedicated customer service team for assistance.

    Delivery Timeframe:

    Estimated delivery times (excluding weekends and public holidays):

    V888-ELOSUNG10726

  • Victoria: 7-10 working days
  • New South Wales, South Australia, Australian Capital Territory, Queensland: 9-12 working days
  • Western Australia, Northern Territory, Tasmania: 9-12 working days

    • Please note that these are estimated timeframes and may vary depending on your specific location and current demand. We appreciate your patience and understanding as we work to deliver your cat's new favorite scratching post and play center.

    Care Instructions:

  • Regularly inspect the scratching post for signs of wear and tear
  • Vacuum or brush the plush areas to remove loose fur and debris
  • Spot clean with a damp cloth and mild soap as needed
  • Encourage your cat to use the scratching post by placing it in a frequented area
  • Consider using catnip to attract your feline friend to the new play structure

    • Invest in your cat's well-being with this versatile scratching post and activity center. By providing a dedicated space for scratching, playing, and relaxing, you're not only protecting your furniture but also enriching your cat's daily life. The combination of the sisal scratching post, plush tunnel, and dangling toy ball creates an irresistible attraction for cats of all ages, ensuring hours of entertainment and physical activity.

    Order Processing and Shipping Timeframes

    All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.

    Estimated Delivery Times

    After dispatch, estimated delivery times vary based on the destination:

    Metro Areas: 3-5 business days

    Regional Areas: 5-10 business days

    Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.

    Courier Services

    We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.

    Order Tracking

    Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.

    Important Information on Deliveries

    Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.

    Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.

     

    Change of Mind Returns
    We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:

    Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.

    Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.

    To submit a change of mind return request:

    Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.

    Include images or videos showing the product in its original packaging, along with the reason for return.

    Processing Change of Mind Returns

    If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.

    For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.

    Refunds

    We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.

    For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.

    Damages and Issues

    Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.

    All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.

    To make a warranty claim:

    Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.

    We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.

    Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.

    Interactive Cat Tunnel & Scratching Post with Spring Toy - Cozy Playtime for Kittens Blue - Pet Care > Cat Supplies >

    Interactive Cat Tunnel & Scratching Post with Spring Toy - Cozy Playtime for Kittens Blue

    $195.00 $81.00
    $195.00 $81.00