Giselle Bedding 27cm Mattress Euro Top Queen

$399.99 $233.00
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Estimated delivery between 13 October and 17 October.

Cutting Edge Technology for Soothing Sleep

The Giselle Bedding Rostock Series Euro Top Mattress incorporates lavish construction and an excellent coil system, ensuring it will be the most comfortable mattress you'll ever experience. Engineered with an advanced 6-working-turn coil system, this mattress provides a unique balance of strength and softness. The innovative design promotes an undisturbed, soothing sleep night after night, allowing you to wake up feeling refreshed and rejuvenated.

Unparalleled Quality and Comfort

Crafted with plush cushioned Euro Top padding and high-density foam, this mattress offers exceptional softness and comfort. The combination of premium materials ensures a luxurious sleeping surface that cradles your body, providing the perfect foundation for a restful night's sleep. Experience the difference as you drift off to sleep on a mattress designed to enhance your overall sleep quality and promote better health.

Decades of Expertise

We collaborate with manufacturers boasting over 20 years of experience in producing high-quality yet affordable mattresses. Our extensive sales history serves as a testament to the reliability and durability of our products. Say goodbye to sluggish, uncomfortable mattresses and embrace the superior comfort of the Rostock Series. Each mattress is vacuum-packed to ensure it arrives clean and safe at your doorstep, ready to transform your sleeping experience.

Indulge yourself and your partner with Giselle Bedding's Rostock Series Euro Top Mattress, designed to provide a soothing sleep night after night. Experience the perfect blend of comfort, support, and luxury that will revolutionize your rest.

Key Features

• Plush Euro Top padding for enhanced comfort

• 5-zoned pocket springs offering tailored support

• Independent coil system ensuring excellent support and sublime comfort

• Advanced 6-working-turn coil system for optimal durability

• High-density foam for superior pressure relief

• Medium firmness suitable for various sleeping positions

• Hypoallergenic materials for allergy sufferers

• Luxury knitted jacquard fabric for a touch of elegance

Detailed Specifications

• Size: Queen

• Number of coils: 768

• Firmness rating: 5.0 / Medium

• Thickness: 27cm

• Dimensions: 203cm x 153cm x 27cm

• Vacuum packaging: Expands to normal shape within 24 hours of unpacking

Package Contents

1 x Euro Top Mattress

MATTRESS-BET2-Q

Care and Maintenance Instructions

• Do not machine wash

• Do not use bleach

• Do not iron

• Do not dry clean

• Avoid saturating with water or other cleaning liquids

• For spills, treat with a cloth and dry using a blow dryer

• Spot cleaning with water or mild soap is permissible

• Rotate mattress regularly to ensure even wear

• Use low suction when vacuuming to maintain cleanliness

Invest in the Giselle Bedding Rostock Series Euro Top Mattress and experience the perfect combination of innovative technology, premium materials, and expert craftsmanship. This mattress is designed to provide you with the ultimate soothing sleep night after night, ensuring you wake up feeling refreshed and ready to tackle your day. The high-density foam and advanced coil system work in harmony to offer superior support and comfort, making it an ideal choice for those seeking a restful and rejuvenating sleep experience.

At Havenly House and Home, we are committed to delivering your orders efficiently and reliably. We work closely with our suppliers and courier partners to ensure every order arrives safely and on time. Your satisfaction is our priority.

Order Processing and Dispatch

All products are shipped directly from our suppliers' distribution centres within Australia.

  • Orders are processed within 1 to 2 business days after payment is received.
  • Once dispatched, you will receive a tracking number via email.
  • Each product listing includes the estimated dispatch time frame for that item. While most products dispatch within 1 to 3 business days, made-to-order or bulky items may take longer. If delays occur, we will contact you with an update.
Estimated Delivery Times

Delivery timeframes begin once your order has left the warehouse:

  • Metro areas: 3 to 5 business days
  • Regional areas: 5 to 10 business days

Please note that delivery times may vary depending on your location, courier schedules, and external factors such as weather or public holidays.

Courier Services

We work with a range of trusted courier partners to provide safe and cost-effective delivery. Couriers are selected based on your order’s size, weight, and destination to ensure timely and cost-effective delivery. Common partners include Australia Post, Aramex, CouriersPlease, Direct Freight Express, and others.

While we strive to keep you updated, we cannot guarantee specific delivery dates or times.

Order Tracking

Once your order is on its way, we will send you a tracking link via email. You can use this to monitor the progress of your delivery at any time.

Delivery Conditions
  • Deliveries are made Monday to Friday, typically between 8am and 6pm. We cannot guarantee delivery at a specific time or date.
  • Most deliveries are to the ground floor front door. If your delivery location requires special access, please let us know in advance.
  • Some products may only be delivered within metropolitan areas. This will be stated on the product page where applicable.
  • We do not deliver to PO boxes or parcel lockers.
Important Delivery Information
Australia-Wide Shipping

We ship Australia-wide. However, certain remote postcodes may be undeliverable for some items. If your address is not serviceable, your order may be cancelled and refunded automatically.

Incomplete or Incorrect Delivery Details

Please ensure your delivery information is accurate when placing your order. We are not responsible for delays or returned parcels due to incorrect addresses or unclaimed items.

If your shipping address is incorrect, please contact us immediately. If your order has not yet been processed, we may be able to update the details. If already dispatched, we may need to cancel and reorder your item, which could result in additional charges.

If a delivery fails due to incorrect address details or remains unclaimed, and the parcel cannot be delivered within a reasonable time, we reserve the right to cancel the order. In such cases, we will refund the purchase price minus applicable shipping and handling fees.

Missed Deliveries

If no one is available at the time of delivery, the parcel may be left in a safe place (Authority to Leave) if selected at checkout. Otherwise, it may be taken to a nearby collection point, and a card or email will be provided with instructions. Authorising ATL can speed up delivery and help avoid missed deliveries and rebooking delays.

Unforeseen Delays

We do our best to dispatch orders quickly, but delays may occasionally occur due to courier issues, weather events or other factors outside our control. We will keep you informed if your order is affected.

Missing or Damaged Parcels

In the rare case your parcel arrives damaged or is missing, please notify us at support@havenlyhouseandhome.com.au within 48 hours of delivery. We will liaise with the supplier and courier to resolve the issue promptly.

Risk and Title

Risk and title to the goods passes to you upon delivery to your address or to the Authority to Leave location if selected. Please ensure delivery instructions are clear to avoid delays or misplacement.

Need Help?

For any questions or concerns about your delivery, feel free to email us at support@havenlyhouseandhome.com.au. We are here to help.

Change of Mind Returns

We accept change of mind return requests within 14 days of receiving your item. To be eligible, items must be in their original, unused condition with all tags and packaging intact.

Requests submitted after 14 days may not be accepted, and return approval is required prior to shipping any items back.

Items not eligible for change of mind returns include:

  • Health and safety products
  • Bulk purchases
  • Opened or used products

Some products with specific SKUs (such as those starting with V28, V40, V63, and V77) may be subject to different return conditions. Please refer to the individual product listing for details.

To request a return:

  • Email returns@havenlyhouseandhome.com.au within 14 days of receiving your item
  • Include your order number, the reason for return, and clear photos or videos showing the product in its original condition and packaging
Processing Change of Mind Returns

If your return request is accepted, we will provide a return shipping label. Refunds for approved change of mind returns will include the item price and original shipping fee, minus a 10% restocking fee and the return postage cost.

If you cancel your order after dispatch and request Return to Sender (RTS), the item will be processed as a change-of-mind return once received and will be subject to a 10% restocking fee and return postage costs.

Items returned to sender due to being unclaimed, or due to incorrect or incomplete address details, will be treated as change-of-mind returns and processed accordingly.

If a return label is not used and the item is returned at the customer's expense, we may not refund any postage costs unless otherwise agreed.

Cancellation Cut-Off

Please note that once your order has entered the dispatch processing stage, cancellation may no longer be possible. We encourage you to contact us as soon as possible if you wish to make changes to or cancel an order.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval status. If approved, your refund will be issued to your original payment method within 10 business days. Please allow additional time for your bank or card provider to process the transaction.

Returns not eligible for refunds (such as those sent back without approval) will not be refunded.

Natural Product Variations

Some of our items are handmade or made from natural materials. As a result, slight variations in colour, texture or finish may occur between products or compared to online images. These minor differences are not considered faults and are part of the unique character of the item.

Damaged or Incorrect Items

Please inspect your order upon arrival. If you receive a damaged, defective or incorrect item, email us at returns@havenlyhouseandhome.com.au within 48 hours of delivery. Be sure to include your order number and clear photos of the issue so we can resolve it promptly.

Return Address

Once your return request has been approved, we will provide the correct return address and instructions.

Contact Us

For questions about returns, refunds or warranty claims, contact us at: returns@havenlyhouseandhome.com.au

Australian Consumer Law Notice: Nothing in this policy limits your rights under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage.

Giselle Bedding 27cm Mattress Euro Top Queen - Furniture > Mattresses

Giselle Bedding 27cm Mattress Euro Top Queen

$399.99 $233.00
$399.99 $233.00