Expandable Pet Carrier Backpack for Cats & Small Dogs - Breathable Mesh, Multiple Entrances(yellow)

$132.00 $77.00
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Estimated delivery between 06 October and 10 October.

Expandable Pet Carrier Backpack for Cats & Small Dogs - Breathable Mesh, Multiple Entrances, Travel Friendly

Product Description

Embark on adventures with your beloved pet using our innovative Expandable Pet Carrier Backpack. Designed for cats, small dogs, and other compact companions, this versatile carrier offers a secure and comfortable environment for various outings. The standout feature is its expandable design, transforming from a sleek backpack into a spacious tent-like enclosure, providing your furry friend with ample room to stretch and relax during breaks. Crafted from premium Oxford cloth and featuring large mesh windows, this carrier ensures optimal ventilation and visibility, keeping your pet cool and content throughout your journey.

The carrier's thoughtful design includes multiple entry points, with a convenient side zippered opening for easy access. Ergonomically designed with padded, adjustable shoulder straps and a sturdy top handle, it offers maximum comfort for the carrier. Available in an array of attractive designs, this pet backpack seamlessly blends functionality with style, making it the ideal choice for fashion-conscious pet owners who prioritize their companion's comfort during travel, vet visits, or outdoor excursions.

Key Features

    Expandable Design: Effortlessly transforms from a compact backpack into a spacious tent-like area, offering your pet freedom to move and relax.Superior Ventilation: Constructed with durable Oxford cloth and large mesh windows on multiple sides, ensuring excellent airflow and visibility for your pet's comfort and safety.Convenient Access: Features a large front zippered opening and an additional side zippered entrance for easy pet insertion and removal.Ergonomic Comfort: Equipped with padded, adjustable shoulder straps for comfortable backpack-style carrying, complemented by a robust top handle for versatile transport options.Premium Materials: Crafted from high-quality, tear-resistant Oxford cloth and reinforced mesh for long-lasting durability and pet safety.Versatile Pet Accommodation: Ideal for cats, small dogs, and various small pets, offering a secure and cozy travel environment.Fashion-Forward Design: Available in multiple attractive styles to suit diverse tastes and complement your personal aesthetic.Travel-Optimized: Perfect for a wide range of activities including veterinary visits, car travel, hiking expeditions, or casual daily outings.

    Product Specifications

      Product Name: Pet Expandable Double Shoulder BagPrimary Materials: Premium Oxford Cloth, Durable Mesh FabricBackpack Mode Dimensions (Approx.): 42cm (Height) x 42cm (Width) x 28cm (Depth)Expanded Mode Dimensions (Approx.): Central Section 28cm (Width), Side Expansions 36cm (Width) eachPet Compatibility: Suitable for cats, small dogs, and other compact pets

      Important Considerations

      This innovative pet carrier is designed with your pet's safety and comfort in mind. It's important to note that the product does not contain a lithium battery, ensuring worry-free travel. To maximize your pet's comfort and security, always ensure they are properly positioned and at ease within the carrier. If you're planning air travel, it's crucial to verify the carrier's compliance with specific airline regulations beforehand.

      When utilizing the expanded mode, always supervise your pet to prevent any unexpected situations. Regular maintenance, including cleaning according to the provided material care instructions, will help preserve the carrier's quality and hygiene. Always double-check that all zippers are securely fastened to prevent accidental escapes. For pets new to carrier travel, gradual acclimation is recommended before embarking on extended trips, ensuring a positive experience for both you and your furry companion.

      Returns and Refunds Policy

      In alignment with the Australian Consumer Law (ACL), we offer returns, refunds, or replacements for products received in faulty condition, damaged, or not as described. Our commitment to customer satisfaction means we strive to ensure all products meet high standards of quality and reliability. However, please note that we do not accommodate returns or refunds for change of mind. We encourage thorough consideration of your purchase to ensure it aligns with your needs and expectations.

      Delivery Information

      While we strive for prompt delivery, please be aware that exact arrival dates cannot be guaranteed. Our estimated delivery timeframes, excluding weekends and public holidays, are as follows:

      • Victoria: Approximately 7-10 working days
      • NSW, SA, ACT, and QLD: Approximately 9-12 working days
      • WA, NT, and TAS: Approximately 9-12 working days

At Havenly House and Home, we are committed to delivering your orders efficiently and reliably. We work closely with our suppliers and courier partners to ensure every order arrives safely and on time. Your satisfaction is our priority.

Order Processing and Dispatch

All products are shipped directly from our suppliers' distribution centres within Australia.

  • Orders are processed within 1 to 2 business days after payment is received.
  • Once dispatched, you will receive a tracking number via email.
  • Each product listing includes the estimated dispatch time frame for that item. While most products dispatch within 1 to 3 business days, made-to-order or bulky items may take longer. If delays occur, we will contact you with an update.
Estimated Delivery Times

Delivery timeframes begin once your order has left the warehouse:

  • Metro areas: 3 to 5 business days
  • Regional areas: 5 to 10 business days

Please note that delivery times may vary depending on your location, courier schedules, and external factors such as weather or public holidays.

Courier Services

We work with a range of trusted courier partners to provide safe and cost-effective delivery. Couriers are selected based on your order’s size, weight, and destination to ensure timely and cost-effective delivery. Common partners include Australia Post, Aramex, CouriersPlease, Direct Freight Express, and others.

While we strive to keep you updated, we cannot guarantee specific delivery dates or times.

Order Tracking

Once your order is on its way, we will send you a tracking link via email. You can use this to monitor the progress of your delivery at any time.

Delivery Conditions
  • Deliveries are made Monday to Friday, typically between 8am and 6pm. We cannot guarantee delivery at a specific time or date.
  • Most deliveries are to the ground floor front door. If your delivery location requires special access, please let us know in advance.
  • Some products may only be delivered within metropolitan areas. This will be stated on the product page where applicable.
  • We do not deliver to PO boxes or parcel lockers.
Important Delivery Information
Australia-Wide Shipping

We ship Australia-wide. However, certain remote postcodes may be undeliverable for some items. If your address is not serviceable, your order may be cancelled and refunded automatically.

Incomplete or Incorrect Delivery Details

Please ensure your delivery information is accurate when placing your order. We are not responsible for delays or returned parcels due to incorrect addresses or unclaimed items.

If your shipping address is incorrect, please contact us immediately. If your order has not yet been processed, we may be able to update the details. If already dispatched, we may need to cancel and reorder your item, which could result in additional charges.

If a delivery fails due to incorrect address details or remains unclaimed, and the parcel cannot be delivered within a reasonable time, we reserve the right to cancel the order. In such cases, we will refund the purchase price minus applicable shipping and handling fees.

Missed Deliveries

If no one is available at the time of delivery, the parcel may be left in a safe place (Authority to Leave) if selected at checkout. Otherwise, it may be taken to a nearby collection point, and a card or email will be provided with instructions. Authorising ATL can speed up delivery and help avoid missed deliveries and rebooking delays.

Unforeseen Delays

We do our best to dispatch orders quickly, but delays may occasionally occur due to courier issues, weather events or other factors outside our control. We will keep you informed if your order is affected.

Missing or Damaged Parcels

In the rare case your parcel arrives damaged or is missing, please notify us at support@havenlyhouseandhome.com.au within 48 hours of delivery. We will liaise with the supplier and courier to resolve the issue promptly.

Risk and Title

Risk and title to the goods passes to you upon delivery to your address or to the Authority to Leave location if selected. Please ensure delivery instructions are clear to avoid delays or misplacement.

Need Help?

For any questions or concerns about your delivery, feel free to email us at support@havenlyhouseandhome.com.au. We are here to help.

Change of Mind Returns

We accept change of mind return requests within 14 days of receiving your item. To be eligible, items must be in their original, unused condition with all tags and packaging intact.

Requests submitted after 14 days may not be accepted, and return approval is required prior to shipping any items back.

Items not eligible for change of mind returns include:

  • Health and safety products
  • Bulk purchases
  • Opened or used products

Some products with specific SKUs (such as those starting with V28, V40, V63, and V77) may be subject to different return conditions. Please refer to the individual product listing for details.

To request a return:

  • Email returns@havenlyhouseandhome.com.au within 14 days of receiving your item
  • Include your order number, the reason for return, and clear photos or videos showing the product in its original condition and packaging
Processing Change of Mind Returns

If your return request is accepted, we will provide a return shipping label. Refunds for approved change of mind returns will include the item price and original shipping fee, minus a 10% restocking fee and the return postage cost.

If you cancel your order after dispatch and request Return to Sender (RTS), the item will be processed as a change-of-mind return once received and will be subject to a 10% restocking fee and return postage costs.

Items returned to sender due to being unclaimed, or due to incorrect or incomplete address details, will be treated as change-of-mind returns and processed accordingly.

If a return label is not used and the item is returned at the customer's expense, we may not refund any postage costs unless otherwise agreed.

Cancellation Cut-Off

Please note that once your order has entered the dispatch processing stage, cancellation may no longer be possible. We encourage you to contact us as soon as possible if you wish to make changes to or cancel an order.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval status. If approved, your refund will be issued to your original payment method within 10 business days. Please allow additional time for your bank or card provider to process the transaction.

Returns not eligible for refunds (such as those sent back without approval) will not be refunded.

Natural Product Variations

Some of our items are handmade or made from natural materials. As a result, slight variations in colour, texture or finish may occur between products or compared to online images. These minor differences are not considered faults and are part of the unique character of the item.

Damaged or Incorrect Items

Please inspect your order upon arrival. If you receive a damaged, defective or incorrect item, email us at returns@havenlyhouseandhome.com.au within 48 hours of delivery. Be sure to include your order number and clear photos of the issue so we can resolve it promptly.

Return Address

Once your return request has been approved, we will provide the correct return address and instructions.

Contact Us

For questions about returns, refunds or warranty claims, contact us at: returns@havenlyhouseandhome.com.au

Australian Consumer Law Notice: Nothing in this policy limits your rights under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage.