Electric Pet Heat Pad: Waterproof Heating Mat for Cat Dog Bed | Chew Resistant L

$111.44 $72.00
Minimum of 1 / increment of 1
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Estimated delivery between 02 September and 08 September.

Pet Heating Pad: Comfort and Safety for Your Furry Friends

Product Principle:

Enhance your pet's comfort with our innovative heating mat. Simply place the waterproof heating mat on the couch, activate it, and allow your pet to relax on its warm surface. Within approximately 20 minutes, you'll notice the heating pad reaching its optimal temperature, providing a cozy spot for your beloved companion.

Safety Precautions:

  • Designed exclusively for pet use; not intended for human use
  • Refrain from using the cord as a handle
  • Avoid puncturing or using sharp objects to secure the pad
  • Unplug the device when not in use
  • Do not alter the switch button, wires, or heating element
  • Avoid using in conjunction with other electronic heating devices
  • Keep the heating mat uncovered for optimal performance
  • Never immerse the pad in water
  • Included Accessories:

  • One premium fleece cover for added comfort
  • One high-quality heating mat
  • One user-friendly controller
  • One comprehensive instruction manual
  • Product Specifications:

  • Input: AC 100V~120V 50/60 Hz
  • Power: 55 Watts / 75 Watts
  • Color: Soothing Blue
  • Material: Durable PVC Inner Envelope + Soft Fleece Cover
  • Advanced Features:

  • Intelligent thermostat regulation for consistent warmth
  • Rigorous 8-hour anti-aging test for enhanced product reliability
  • 2.1 M Chew Resistant Cord Casing for pet safety
  • 7-level temperature regulator with automatic shut-off timer
  • Machine-washable outer fleece cover for easy maintenance
  • IP 68 waterproof inner PVC envelope for added protection
  • V-0 grade flame retardant capability for ultimate safety
  • Experience the perfect blend of comfort and safety with our advanced pet heating pad. The waterproof heating mat ensures a cozy environment for your furry friend while incorporating cutting-edge safety features. The soft fleece cover provides a luxurious touch, making it an ideal resting spot for pets of all sizes.


    NOTE:PO BOX address is not supported, please provide the correct physical address

    V201-W13049071

    ATTENTION:
    If the customer change their mind and want to cancel the order, please contact us within 2-3 hours after placing the order. Or, once the package is dispatched, we won't be able to intercept packages in transit. Please understand.

    Order Processing and Shipping Timeframes

    All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.

    Estimated Delivery Times

    After dispatch, estimated delivery times vary based on the destination:

    Metro Areas: 3-5 business days

    Regional Areas: 5-10 business days

    Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.

    Courier Services

    We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.

    Order Tracking

    Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.

    Important Information on Deliveries

    Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.

    Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.

     

    Change of Mind Returns
    We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:

    Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.

    Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.

    To submit a change of mind return request:

    Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.

    Include images or videos showing the product in its original packaging, along with the reason for return.

    Processing Change of Mind Returns

    If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.

    For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.

    Refunds

    We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.

    For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.

    Damages and Issues

    Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.

    All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.

    To make a warranty claim:

    Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.

    We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.

    Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.