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Havenly House & Home
Cat Tree with Two Platforms, Scratching Posts, and Hanging Mouse Toy 40*15*20cm
Compact Cat Tree with Scratching Posts: Ideal for Kittens and Small Cats
Introducing our space-efficient cat tree, designed to provide a dedicated area for your feline companion's climbing, scratching, and play activities. This compact cat tree is particularly well-suited for kittens and small cats, offering a perfect balance of functionality and space-saving design. Its thoughtful construction makes it an excellent choice for smaller living spaces, such as apartments or homes with limited room, while still ensuring your cat has ample opportunity for exercise and entertainment.
Key Features of Our Compact Cat Tree:
Enhance your cat's living environment with this versatile and compact cat tree. It's an excellent investment in your feline friend's physical and mental well-being, offering endless opportunities for play, exercise, and relaxation. The thoughtful design not only caters to your cat's needs but also adds a touch of feline-friendly style to your home decor.
By providing a dedicated space for scratching and play, this cat tree helps redirect your cat's attention away from furniture and other household items. The sisal-covered scratching posts are particularly effective in satisfying your cat's natural scratching instincts, potentially saving your furniture from unwanted claw marks.
The multi-level design of this compact cat tree encourages your cat to engage in natural climbing behaviors, which is especially beneficial for indoor cats. Climbing helps maintain muscle tone, flexibility, and overall fitness. The varying heights of the platforms also allow your cat to survey their surroundings from different perspectives, satisfying their curiosity and desire for elevated resting spots.
The inclusion of the hanging mouse toy adds an extra dimension of play to the cat tree. This interactive element helps keep your cat mentally stimulated and physically active, which is crucial for their overall well-being. Regular play sessions with the toy can help prevent boredom and reduce stress in cats, particularly those who spend most of their time indoors.
Disclaimer: No Change of Mind Returns
"We regret to inform you that we do not accept returns or exchanges for items purchased due to a change of mind. Please consider your purchase carefully and ensure that the product you choose meets your requirements before completing the transaction. If you have any questions about a product, its specifications, or its suitability for your needs, we encourage you to contact our customer service team prior to making your purchase. We appreciate your understanding and cooperation in this matter."
Delivery Timeframe
"Please note that we cannot guarantee the exact date of arrival, and the delivery timeframes (excluding weekends and public holidays) are as follows:
- For customers in Victoria, approximately 7-10 working days;
- For customers in NSW, SA, ACT, and QLD, approximately 9-12 working days;
- For customers in WA, NT, and TAS, approximately 9-12 working days."
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Cat Tree with Two Platforms, Scratching Posts, and Hanging Mouse Toy 40*15*20cm
Estimated delivery between 03 September and 09 September.
Compact Cat Tree with Scratching Posts: Ideal for Kittens and Small Cats
Introducing our space-efficient cat tree, designed to provide a dedicated area for your feline companion's climbing, scratching, and play activities. This compact cat tree is particularly well-suited for kittens and small cats, offering a perfect balance of functionality and space-saving design. Its thoughtful construction makes it an excellent choice for smaller living spaces, such as apartments or homes with limited room, while still ensuring your cat has ample opportunity for exercise and entertainment.
Key Features of Our Compact Cat Tree:
Enhance your cat's living environment with this versatile and compact cat tree. It's an excellent investment in your feline friend's physical and mental well-being, offering endless opportunities for play, exercise, and relaxation. The thoughtful design not only caters to your cat's needs but also adds a touch of feline-friendly style to your home decor.
By providing a dedicated space for scratching and play, this cat tree helps redirect your cat's attention away from furniture and other household items. The sisal-covered scratching posts are particularly effective in satisfying your cat's natural scratching instincts, potentially saving your furniture from unwanted claw marks.
The multi-level design of this compact cat tree encourages your cat to engage in natural climbing behaviors, which is especially beneficial for indoor cats. Climbing helps maintain muscle tone, flexibility, and overall fitness. The varying heights of the platforms also allow your cat to survey their surroundings from different perspectives, satisfying their curiosity and desire for elevated resting spots.
The inclusion of the hanging mouse toy adds an extra dimension of play to the cat tree. This interactive element helps keep your cat mentally stimulated and physically active, which is crucial for their overall well-being. Regular play sessions with the toy can help prevent boredom and reduce stress in cats, particularly those who spend most of their time indoors.
Disclaimer: No Change of Mind Returns
"We regret to inform you that we do not accept returns or exchanges for items purchased due to a change of mind. Please consider your purchase carefully and ensure that the product you choose meets your requirements before completing the transaction. If you have any questions about a product, its specifications, or its suitability for your needs, we encourage you to contact our customer service team prior to making your purchase. We appreciate your understanding and cooperation in this matter."
Delivery Timeframe
"Please note that we cannot guarantee the exact date of arrival, and the delivery timeframes (excluding weekends and public holidays) are as follows:
- For customers in Victoria, approximately 7-10 working days;
- For customers in NSW, SA, ACT, and QLD, approximately 9-12 working days;
- For customers in WA, NT, and TAS, approximately 9-12 working days."
Order Processing and Shipping Timeframes
All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.
Estimated Delivery Times
After dispatch, estimated delivery times vary based on the destination:
Metro Areas: 3-5 business days
Regional Areas: 5-10 business days
Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.
Courier Services
We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.
Order Tracking
Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.
Important Information on Deliveries
Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.
Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.
Change of Mind Returns
We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:
Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.
Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.
To submit a change of mind return request:
Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.
Include images or videos showing the product in its original packaging, along with the reason for return.
Processing Change of Mind Returns
If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.
For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.
Refunds
We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.
For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.
Damages and Issues
Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.
All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.
To make a warranty claim:
Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.
We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.
Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.
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About Havenly House & Home
At Havenly House and Home, we curate quality furniture, homewares and décor to help you create a home you love. Our focus is on style, comfort and affordability.
Customer Service Hours:
Monday to Friday, 9:00 AM – 5:00 PM (AEST)
Email: hello@havenlyhouseandhome.com.au
At Havenly House and Home, we curate quality furniture, homewares and décor to help you create a home you love. Our focus is on style, comfort and affordability.
Customer Service Hours:
Monday to Friday, 9:00 AM – 5:00 PM (AEST)
Email: hello@havenlyhouseandhome.com.au