Havenly House & Home
Black Pull-Out Kitchen Drawer Organizer – Soft-Close Rails, 43x40x7cm Storage Solution
Elevate your kitchen organization with this sophisticated black pull-out drawer organizer, meticulously designed to fit seamlessly into your space. Measuring a compact yet capacious 43x40x7cm, this organizer maximizes storage efficiency without compromising on style. The soft-close sliding rails ensure a whisper-quiet operation, allowing for smooth, effortless access to your pantry essentials. This innovative drawer organizer is engineered to accommodate a variety of items, from jars and grains to snacks and dry goods, making it an indispensable addition to any well-organized kitchen.
Disclaimer: No Change of Mind Returns
We kindly request our valued customers to note that we maintain a strict policy regarding returns or exchanges for items purchased due to a change of mind. We strongly advise you to carefully consider your purchase and ensure that the selected product aligns with your specific requirements before finalizing the transaction. Should you have any inquiries about a product's specifications, features, or its suitability for your intended use, we encourage you to reach out to our dedicated customer service team prior to making your purchase. Your understanding and cooperation in this matter are greatly appreciated.
Delivery Timeframe
Please be advised that while we strive for prompt delivery, we cannot guarantee an exact arrival date. Our estimated delivery timeframes, excluding weekends and public holidays, are as follows:
We appreciate your patience and understanding regarding these delivery timeframes. Rest assured that we are committed to ensuring your drawer organizer reaches you in pristine condition, ready to transform your kitchen storage experience. Should you have any questions or concerns about your delivery, our customer service team is always at your disposal to provide assistance and updates.
Black Pull-Out Kitchen Drawer Organizer – Soft-Close Rails, 43x40x7cm Storage Solution
Estimated delivery between 15 August and 21 August.
Elevate your kitchen organization with this sophisticated black pull-out drawer organizer, meticulously designed to fit seamlessly into your space. Measuring a compact yet capacious 43x40x7cm, this organizer maximizes storage efficiency without compromising on style. The soft-close sliding rails ensure a whisper-quiet operation, allowing for smooth, effortless access to your pantry essentials. This innovative drawer organizer is engineered to accommodate a variety of items, from jars and grains to snacks and dry goods, making it an indispensable addition to any well-organized kitchen.
Disclaimer: No Change of Mind Returns
We kindly request our valued customers to note that we maintain a strict policy regarding returns or exchanges for items purchased due to a change of mind. We strongly advise you to carefully consider your purchase and ensure that the selected product aligns with your specific requirements before finalizing the transaction. Should you have any inquiries about a product's specifications, features, or its suitability for your intended use, we encourage you to reach out to our dedicated customer service team prior to making your purchase. Your understanding and cooperation in this matter are greatly appreciated.
Delivery Timeframe
Please be advised that while we strive for prompt delivery, we cannot guarantee an exact arrival date. Our estimated delivery timeframes, excluding weekends and public holidays, are as follows:
We appreciate your patience and understanding regarding these delivery timeframes. Rest assured that we are committed to ensuring your drawer organizer reaches you in pristine condition, ready to transform your kitchen storage experience. Should you have any questions or concerns about your delivery, our customer service team is always at your disposal to provide assistance and updates.
Order Processing and Shipping Timeframes
All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.
Estimated Delivery Times
After dispatch, estimated delivery times vary based on the destination:
Metro Areas: 3-5 business days
Regional Areas: 5-10 business days
Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.
Courier Services
We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.
Order Tracking
Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.
Important Information on Deliveries
Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.
Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.
Change of Mind Returns
We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:
Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.
Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.
To submit a change of mind return request:
Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.
Include images or videos showing the product in its original packaging, along with the reason for return.
Processing Change of Mind Returns
If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.
For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.
Refunds
We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.
For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.
Damages and Issues
Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.
All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.
To make a warranty claim:
Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.
We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.
Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.
