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Havenly House & Home
A Cat's Dream Paradise: Natural Solid Wood Cat Climbing Frame
Introducing the Purrfect Perch: A Premium Natural Wood Cat Climbing Frame with Rattan Basket
Elevate your feline companion's playtime with the Purrfect Perch, an exquisite and functional cat climbing frame that seamlessly blends the warmth of natural wood with the allure of a woven rattan basket. This versatile piece of feline furniture is meticulously designed to provide your cherished cat with endless hours of stimulating entertainment, essential exercise, and luxurious relaxation.
Key Features of the Purrfect Perch Cat Climbing Frame:
Specifications of the Purrfect Perch Cat Climbing Frame:
Package Contents:
Quality Assurance:
Each Purrfect Perch Cat Climbing Frame is backed by a comprehensive 1-year manufacturer's warranty, covering any defects in materials and workmanship. This warranty underscores our commitment to quality and customer satisfaction.
Testimonials from Satisfied Cat Owners:
Secure Your Purrfect Perch Today!
Treat your feline friend to the ultimate gift of endless entertainment and relaxation with the Purrfect Perch Cat Climbing Frame. Place your order today and witness the transformation of your cat into a happier, more active, and contented companion!
Disclaimer: No Change of Mind Returns
We regret to inform you that we do not accept returns or exchanges for items purchased due to a change of mind. Please consider your purchase carefully and ensure that the product you choose meets your requirements before completing the transaction. If you have any questions about a product, its specifications, or its suitability for your needs, we encourage you to contact our customer service team prior to making your purchase. We appreciate your understanding and cooperation in this matter.
Delivery Timeframe
Please note that we cannot guarantee the exact date of arrival, and the delivery timeframes (excluding weekends and public holidays) are as follows:
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A Cat's Dream Paradise: Natural Solid Wood Cat Climbing Frame
Estimated delivery between 03 September and 09 September.
Introducing the Purrfect Perch: A Premium Natural Wood Cat Climbing Frame with Rattan Basket
Elevate your feline companion's playtime with the Purrfect Perch, an exquisite and functional cat climbing frame that seamlessly blends the warmth of natural wood with the allure of a woven rattan basket. This versatile piece of feline furniture is meticulously designed to provide your cherished cat with endless hours of stimulating entertainment, essential exercise, and luxurious relaxation.
Key Features of the Purrfect Perch Cat Climbing Frame:
Specifications of the Purrfect Perch Cat Climbing Frame:
Package Contents:
Quality Assurance:
Each Purrfect Perch Cat Climbing Frame is backed by a comprehensive 1-year manufacturer's warranty, covering any defects in materials and workmanship. This warranty underscores our commitment to quality and customer satisfaction.
Testimonials from Satisfied Cat Owners:
Secure Your Purrfect Perch Today!
Treat your feline friend to the ultimate gift of endless entertainment and relaxation with the Purrfect Perch Cat Climbing Frame. Place your order today and witness the transformation of your cat into a happier, more active, and contented companion!
Disclaimer: No Change of Mind Returns
We regret to inform you that we do not accept returns or exchanges for items purchased due to a change of mind. Please consider your purchase carefully and ensure that the product you choose meets your requirements before completing the transaction. If you have any questions about a product, its specifications, or its suitability for your needs, we encourage you to contact our customer service team prior to making your purchase. We appreciate your understanding and cooperation in this matter.
Delivery Timeframe
Please note that we cannot guarantee the exact date of arrival, and the delivery timeframes (excluding weekends and public holidays) are as follows:
font-family: sans-serif;
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color: #333;
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display: block;
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Order Processing and Shipping Timeframes
All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.
Estimated Delivery Times
After dispatch, estimated delivery times vary based on the destination:
Metro Areas: 3-5 business days
Regional Areas: 5-10 business days
Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.
Courier Services
We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.
Order Tracking
Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.
Important Information on Deliveries
Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.
Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.
Change of Mind Returns
We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:
Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.
Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.
To submit a change of mind return request:
Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.
Include images or videos showing the product in its original packaging, along with the reason for return.
Processing Change of Mind Returns
If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.
For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.
Refunds
We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.
For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.
Damages and Issues
Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.
All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.
To make a warranty claim:
Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.
We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.
Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.
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About Havenly House & Home
At Havenly House and Home, we curate quality furniture, homewares and décor to help you create a home you love. Our focus is on style, comfort and affordability.
Customer Service Hours:
Monday to Friday, 9:00 AM – 5:00 PM (AEST)
Email: hello@havenlyhouseandhome.com.au
At Havenly House and Home, we curate quality furniture, homewares and décor to help you create a home you love. Our focus is on style, comfort and affordability.
Customer Service Hours:
Monday to Friday, 9:00 AM – 5:00 PM (AEST)
Email: hello@havenlyhouseandhome.com.au