YES4PETS Medium Portable Dog Potty Training Tray Pet Puppy Toilet Trays Loo Pad Mat With Wall Blue

$75.00 $33.00
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Estimated delivery between 13 October and 17 October.

Medium Portable Dog Potty Training Tray: The Ultimate Pet Puppy Toilet Solution

Introducing our innovative Medium Portable Dog Potty Training Tray, designed to make house training your furry friend a breeze. This versatile pet puppy toilet tray with a built-in wall is the perfect solution for apartment dwellers, busy pet owners, and those seeking a hygienic alternative to traditional outdoor potty breaks.

Key Features:

  • Advanced Training Pad Tray with protective wall to contain messes
  • Eco-friendly design allows for easy waste removal and reusability
  • Functional grid layer for enhanced hygiene and odor control
  • Hygienic and antibacterial surface to promote a clean environment
  • Effectively contains and isolates messes for hassle-free cleaning
  • Product Specifications:

  • Construction Material: Durable, high-quality plastic
  • Dimensions: Approximately 52 cm (L) x 39 cm (W) x 21 cm (H)
  • Our Medium Portable Dog Potty Training Tray is crafted from robust plastic materials, ensuring longevity and ease of maintenance. The thoughtfully designed dimensions make it suitable for small to medium-sized breeds, providing ample space for your pet to comfortably use the facility.

    Package Includes:

  • 1 x Portable Dog Potty Training Tray
  • This comprehensive potty training solution comes complete with everything you need to start your puppy's house training journey. The single potty pad included in the package is ready for immediate use, allowing you to establish a consistent routine from day one.

    Benefits of Our Potty Training Tray:

  • Convenience: Perfect for indoor use, balconies, or travel
  • Time-saving: Reduces the frequency of outdoor walks
  • Cleanliness: Keeps your home sanitary and odor-free
  • Training aid: Helps establish good habits for puppies
  • Versatility: Suitable for dogs of various sizes and breeds
  • The Medium Portable Dog Potty Training Tray is an essential tool for pet owners looking to streamline their dog's potty routine. Its portable nature makes it ideal for use in various settings, from apartments to RVs, ensuring your pet always has a designated spot for their needs.

    Change of Mind (COM) Return Policy:

    V278-BP301-PET-POTTY-BLUE

    We value customer satisfaction and offer a flexible return policy for change of mind purchases. Please note the following conditions:

  • Returns must be initiated within 14 days from the date of delivery.
  • The product must be in its original, unopened packaging and in brand new condition.
  • Customers are responsible for organizing and covering the cost of return shipping.
  • Upon receipt and verification of the product's condition, a refund will be issued for the item value, less a 15% restocking fee.
  • Please note that the initial shipping cost is non-refundable.
  • In cases where delivery failure is due to customer error, an additional return charge equal to or exceeding the initial shipping cost will be deducted from the refund amount.
  • Invest in our Medium Portable Dog Potty Training Tray today and experience the convenience and effectiveness of a well-designed pet toilet solution. Whether you're house training a new puppy or providing a reliable indoor option for your adult dog, this potty training tray is the perfect choice for responsible pet owners.

At Havenly House and Home, we are committed to delivering your orders efficiently and reliably. We work closely with our suppliers and courier partners to ensure every order arrives safely and on time. Your satisfaction is our priority.

Order Processing and Dispatch

All products are shipped directly from our suppliers' distribution centres within Australia.

  • Orders are processed within 1 to 2 business days after payment is received.
  • Once dispatched, you will receive a tracking number via email.
  • Each product listing includes the estimated dispatch time frame for that item. While most products dispatch within 1 to 3 business days, made-to-order or bulky items may take longer. If delays occur, we will contact you with an update.
Estimated Delivery Times

Delivery timeframes begin once your order has left the warehouse:

  • Metro areas: 3 to 5 business days
  • Regional areas: 5 to 10 business days

Please note that delivery times may vary depending on your location, courier schedules, and external factors such as weather or public holidays.

Courier Services

We work with a range of trusted courier partners to provide safe and cost-effective delivery. Couriers are selected based on your order’s size, weight, and destination to ensure timely and cost-effective delivery. Common partners include Australia Post, Aramex, CouriersPlease, Direct Freight Express, and others.

While we strive to keep you updated, we cannot guarantee specific delivery dates or times.

Order Tracking

Once your order is on its way, we will send you a tracking link via email. You can use this to monitor the progress of your delivery at any time.

Delivery Conditions
  • Deliveries are made Monday to Friday, typically between 8am and 6pm. We cannot guarantee delivery at a specific time or date.
  • Most deliveries are to the ground floor front door. If your delivery location requires special access, please let us know in advance.
  • Some products may only be delivered within metropolitan areas. This will be stated on the product page where applicable.
  • We do not deliver to PO boxes or parcel lockers.
Important Delivery Information
Australia-Wide Shipping

We ship Australia-wide. However, certain remote postcodes may be undeliverable for some items. If your address is not serviceable, your order may be cancelled and refunded automatically.

Incomplete or Incorrect Delivery Details

Please ensure your delivery information is accurate when placing your order. We are not responsible for delays or returned parcels due to incorrect addresses or unclaimed items.

If your shipping address is incorrect, please contact us immediately. If your order has not yet been processed, we may be able to update the details. If already dispatched, we may need to cancel and reorder your item, which could result in additional charges.

If a delivery fails due to incorrect address details or remains unclaimed, and the parcel cannot be delivered within a reasonable time, we reserve the right to cancel the order. In such cases, we will refund the purchase price minus applicable shipping and handling fees.

Missed Deliveries

If no one is available at the time of delivery, the parcel may be left in a safe place (Authority to Leave) if selected at checkout. Otherwise, it may be taken to a nearby collection point, and a card or email will be provided with instructions. Authorising ATL can speed up delivery and help avoid missed deliveries and rebooking delays.

Unforeseen Delays

We do our best to dispatch orders quickly, but delays may occasionally occur due to courier issues, weather events or other factors outside our control. We will keep you informed if your order is affected.

Missing or Damaged Parcels

In the rare case your parcel arrives damaged or is missing, please notify us at support@havenlyhouseandhome.com.au within 48 hours of delivery. We will liaise with the supplier and courier to resolve the issue promptly.

Risk and Title

Risk and title to the goods passes to you upon delivery to your address or to the Authority to Leave location if selected. Please ensure delivery instructions are clear to avoid delays or misplacement.

Need Help?

For any questions or concerns about your delivery, feel free to email us at support@havenlyhouseandhome.com.au. We are here to help.

Change of Mind Returns

We accept change of mind return requests within 14 days of receiving your item. To be eligible, items must be in their original, unused condition with all tags and packaging intact.

Requests submitted after 14 days may not be accepted, and return approval is required prior to shipping any items back.

Items not eligible for change of mind returns include:

  • Health and safety products
  • Bulk purchases
  • Opened or used products

Some products with specific SKUs (such as those starting with V28, V40, V63, and V77) may be subject to different return conditions. Please refer to the individual product listing for details.

To request a return:

  • Email returns@havenlyhouseandhome.com.au within 14 days of receiving your item
  • Include your order number, the reason for return, and clear photos or videos showing the product in its original condition and packaging
Processing Change of Mind Returns

If your return request is accepted, we will provide a return shipping label. Refunds for approved change of mind returns will include the item price and original shipping fee, minus a 10% restocking fee and the return postage cost.

If you cancel your order after dispatch and request Return to Sender (RTS), the item will be processed as a change-of-mind return once received and will be subject to a 10% restocking fee and return postage costs.

Items returned to sender due to being unclaimed, or due to incorrect or incomplete address details, will be treated as change-of-mind returns and processed accordingly.

If a return label is not used and the item is returned at the customer's expense, we may not refund any postage costs unless otherwise agreed.

Cancellation Cut-Off

Please note that once your order has entered the dispatch processing stage, cancellation may no longer be possible. We encourage you to contact us as soon as possible if you wish to make changes to or cancel an order.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval status. If approved, your refund will be issued to your original payment method within 10 business days. Please allow additional time for your bank or card provider to process the transaction.

Returns not eligible for refunds (such as those sent back without approval) will not be refunded.

Natural Product Variations

Some of our items are handmade or made from natural materials. As a result, slight variations in colour, texture or finish may occur between products or compared to online images. These minor differences are not considered faults and are part of the unique character of the item.

Damaged or Incorrect Items

Please inspect your order upon arrival. If you receive a damaged, defective or incorrect item, email us at returns@havenlyhouseandhome.com.au within 48 hours of delivery. Be sure to include your order number and clear photos of the issue so we can resolve it promptly.

Return Address

Once your return request has been approved, we will provide the correct return address and instructions.

Contact Us

For questions about returns, refunds or warranty claims, contact us at: returns@havenlyhouseandhome.com.au

Australian Consumer Law Notice: Nothing in this policy limits your rights under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage.