Havenly House & Home
down alternative quilt doona 500gsm double
Material:
Cover: High-quality Polyester
Fill: Premium Polyester Microfibre
Size Options: Single, Double, Queen, King, and Super King
Dimensions:
Features:
Additional Information:
This premium comforter combines functionality with comfort, featuring a box stitch construction that not only enhances its aesthetic appeal but also ensures optimal performance. The carefully designed stitching pattern creates individual pockets that effectively trap warm air, providing consistent insulation throughout the night. This innovative stitch construction also contributes to the comforter's durability, allowing it to maintain its shape and loft even after repeated use and washing.
The hypoallergenic properties of the polyester microfibre fill make this comforter an excellent choice for those with allergies or sensitivities. It provides a barrier against dust mites, pollen, and other common allergens, promoting a healthier sleep environment. The machine washable feature further enhances its hypoallergenic qualities, allowing for easy and regular cleaning to maintain a fresh and allergen-free bedding solution.
DISPLAY IMAGE SIZING DISCLAIMER
Please note that our website images were taken on display beds which are smaller and not equivalent to any standard size bed. Our comforters and quilts will cover the surface of the bed but will not extend to the floor like the images shown. The actual dimensions provided in the product description accurately represent the size of the comforter you will receive.
down alternative quilt doona 500gsm double
Estimated delivery between 23 May and 29 May.
Material:
Cover: High-quality Polyester
Fill: Premium Polyester Microfibre
Size Options: Single, Double, Queen, King, and Super King
Dimensions:
Features:
Additional Information:
This premium comforter combines functionality with comfort, featuring a box stitch construction that not only enhances its aesthetic appeal but also ensures optimal performance. The carefully designed stitching pattern creates individual pockets that effectively trap warm air, providing consistent insulation throughout the night. This innovative stitch construction also contributes to the comforter's durability, allowing it to maintain its shape and loft even after repeated use and washing.
The hypoallergenic properties of the polyester microfibre fill make this comforter an excellent choice for those with allergies or sensitivities. It provides a barrier against dust mites, pollen, and other common allergens, promoting a healthier sleep environment. The machine washable feature further enhances its hypoallergenic qualities, allowing for easy and regular cleaning to maintain a fresh and allergen-free bedding solution.
DISPLAY IMAGE SIZING DISCLAIMER
Please note that our website images were taken on display beds which are smaller and not equivalent to any standard size bed. Our comforters and quilts will cover the surface of the bed but will not extend to the floor like the images shown. The actual dimensions provided in the product description accurately represent the size of the comforter you will receive.
Order Processing and Shipping Timeframes
All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.
Estimated Delivery Times
After dispatch, estimated delivery times vary based on the destination:
Metro Areas: 3-5 business days
Regional Areas: 5-10 business days
Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.
Courier Services
We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.
Order Tracking
Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.
Important Information on Deliveries
Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.
Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.
Change of Mind Returns
We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:
Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.
Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.
To submit a change of mind return request:
Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.
Include images or videos showing the product in its original packaging, along with the reason for return.
Processing Change of Mind Returns
If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.
For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.
Refunds
We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.
For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.
Damages and Issues
Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.
All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.
To make a warranty claim:
Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.
We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.
Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.
