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Havenly House & Home
Resort Queen Mattress 7 Zone Pocket Spring
Features:
Experience unparalleled comfort and support with our state-of-the-art mattress, designed to cater to your unique sleep needs. The premium stretch knit fabric, certified by Oeko-Tex, not only feels luxurious but also acts as a protective barrier against dust mites and allergens, promoting a cleaner and healthier sleep environment.
Our innovative 7 Zone Pocket Spring system is the cornerstone of this mattress's superior support. Each pocket spring operates independently, responding to your body's contours and weight distribution. This advanced technology ensures that you receive optimal support in critical areas such as the shoulders, hips, and lower back, promoting proper spinal alignment and reducing pressure points.
The high-density foam layers work in harmony with the pocket springs to provide a perfect balance of comfort and support. These carefully selected foams are not only resilient but also highly breathable, helping to regulate your body temperature throughout the night. This feature is particularly beneficial for those who tend to sleep hot or experience night sweats.
For couples, the Minimum Partner Disturbance Technology is a game-changer. This innovative feature minimizes motion transfer across the mattress surface, ensuring that you remain undisturbed even if your partner moves during the night. Say goodbye to interrupted sleep and wake up feeling refreshed and rejuvenated.
Specifications:
Our mattress combines cutting-edge sleep technology with premium materials to deliver an exceptional sleep experience. The 7 Zone Pocket Spring system works in tandem with high-density foam layers to provide tailored support and comfort. This innovative design ensures that your body receives the right amount of support in each area, promoting proper spinal alignment and reducing pressure points.
The breathable construction of the mattress, coupled with its temperature-regulating properties, helps maintain a comfortable sleep environment throughout the night. This feature is particularly beneficial for those who tend to sleep hot or live in warmer climates.
With certifications from CertiPUR-US and OEKO-TEX, you can rest assured that this mattress meets rigorous standards for safety and environmental responsibility. These certifications guarantee that the materials used are free from harmful substances and have been produced using eco-friendly methods.
Package Content:
Invest in your sleep quality with this premium mattress, featuring advanced 7 Zone Pocket Spring technology, dust mite protection, and superior comfort. Experience the difference that targeted support and innovative sleep technology can make in your nightly rest and overall well-being.
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Resort Queen Mattress 7 Zone Pocket Spring
Estimated delivery between 09 September and 15 September.
Features:
Experience unparalleled comfort and support with our state-of-the-art mattress, designed to cater to your unique sleep needs. The premium stretch knit fabric, certified by Oeko-Tex, not only feels luxurious but also acts as a protective barrier against dust mites and allergens, promoting a cleaner and healthier sleep environment.
Our innovative 7 Zone Pocket Spring system is the cornerstone of this mattress's superior support. Each pocket spring operates independently, responding to your body's contours and weight distribution. This advanced technology ensures that you receive optimal support in critical areas such as the shoulders, hips, and lower back, promoting proper spinal alignment and reducing pressure points.
The high-density foam layers work in harmony with the pocket springs to provide a perfect balance of comfort and support. These carefully selected foams are not only resilient but also highly breathable, helping to regulate your body temperature throughout the night. This feature is particularly beneficial for those who tend to sleep hot or experience night sweats.
For couples, the Minimum Partner Disturbance Technology is a game-changer. This innovative feature minimizes motion transfer across the mattress surface, ensuring that you remain undisturbed even if your partner moves during the night. Say goodbye to interrupted sleep and wake up feeling refreshed and rejuvenated.
Specifications:
Our mattress combines cutting-edge sleep technology with premium materials to deliver an exceptional sleep experience. The 7 Zone Pocket Spring system works in tandem with high-density foam layers to provide tailored support and comfort. This innovative design ensures that your body receives the right amount of support in each area, promoting proper spinal alignment and reducing pressure points.
The breathable construction of the mattress, coupled with its temperature-regulating properties, helps maintain a comfortable sleep environment throughout the night. This feature is particularly beneficial for those who tend to sleep hot or live in warmer climates.
With certifications from CertiPUR-US and OEKO-TEX, you can rest assured that this mattress meets rigorous standards for safety and environmental responsibility. These certifications guarantee that the materials used are free from harmful substances and have been produced using eco-friendly methods.
Package Content:
Invest in your sleep quality with this premium mattress, featuring advanced 7 Zone Pocket Spring technology, dust mite protection, and superior comfort. Experience the difference that targeted support and innovative sleep technology can make in your nightly rest and overall well-being.
Order Processing and Shipping Timeframes
All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.
Estimated Delivery Times
After dispatch, estimated delivery times vary based on the destination:
Metro Areas: 3-5 business days
Regional Areas: 5-10 business days
Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.
Courier Services
We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.
Order Tracking
Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.
Important Information on Deliveries
Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.
Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.
Change of Mind Returns
We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:
Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.
Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.
To submit a change of mind return request:
Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.
Include images or videos showing the product in its original packaging, along with the reason for return.
Processing Change of Mind Returns
If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.
For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.
Refunds
We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.
For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.
Damages and Issues
Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.
All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.
To make a warranty claim:
Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.
We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.
Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.
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About Havenly House & Home
At Havenly House and Home, we curate quality furniture, homewares and décor to help you create a home you love. Our focus is on style, comfort and affordability.
Customer Service Hours:
Monday to Friday, 9:00 AM – 5:00 PM (AEST)
Email: hello@havenlyhouseandhome.com.au
At Havenly House and Home, we curate quality furniture, homewares and décor to help you create a home you love. Our focus is on style, comfort and affordability.
Customer Service Hours:
Monday to Friday, 9:00 AM – 5:00 PM (AEST)
Email: hello@havenlyhouseandhome.com.au