Queen Mattress in Gel Memory Foam Pocket Coil Medium Firm Bed 34cm Thick

$1,156.70 $682.00
Minimum of 1 / increment of 1
  • American Express
  • Apple Pay
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Union Pay
  • Visa

Estimated delivery between 09 September and 15 September.

Premium Quality and Innovative Design

The Cloud Gel mattress stands out with its sophisticated white and black color combination and elegant design. This premium quality mattress not only enhances your bedroom aesthetics but also delivers the perfect balance of softness and support. Featuring a luxurious breathable cover, advanced memory foam layers, and a state-of-the-art pocket spring system, this mattress is engineered to provide an exceptional sleep experience.

Unparalleled Comfort and Support

This cutting-edge mattress incorporates multiple layers of high-density foam, including gel memory foam, which work in harmony to offer maximum comfort and support. The carefully engineered layers ensure even weight distribution, effectively reducing pressure points on your body. Despite its budget-friendly price point, this mattress is packed with premium features designed to enhance your sleep surface and provide pure comfort throughout the night.

Revolutionary Pocket Spring Technology for Health and Wellness

Our innovative pocket spring system elevates comfort and support to new heights. Hundreds of individually encased springs move independently, providing tailored support to every inch of your body. This advanced technology not only alleviates joint pressure and improves blood circulation but also significantly reduces partner disturbance. The result is a blissful and undisturbed sleep experience for both you and your partner, night after night.

Please note that images are for illustration purposes only. Actual product colors may slightly vary.

Key Features:

• Comfortable and Breathable Top Layer

• Stylish White and Black Color Combination

• Thick Knitted Fabric Cover for Added Comfort

• Advanced Pocket Coil System for Minimal Partner Disturbance

• 2.2mm Pocket Springs, 24cm Total Height

• Medium Firmness for Optimal Support

• Multiple Layers of Premium Quality Foams, Including Gel Memory Foam

• 4 Convenient Handles for Easy Movement

Product Specifications:

Product Dimensions (cm):

Queen: L-203 x W-153 x H-34.5

King: L-203 x W-183 x H-34.5

Box Dimensions (cm):

Queen: L-203 x W-153 x H-10

King: L-203 x W-183 x H-10

Product Weight (kg): Queen-40.1, King-47.6

Weight Capacity: 250kg

Packaging: Assembled & Soft Packaging

Product Contents:

1 X Cloud Gel King Size Mattress

Delivery Exclusions:

0801, 0822, 0872 - 0887, 2898 - 2899, 4470 - 4471, 4580 - 4581, 4600, 4650 - 4655, 4819 - 4830, 4850 - 4856, 4858 - 4860, 4870 - 4876, 4878, 4880 - 4881, 4885 - 4895, 5607, 5640 - 5650, 5653 - 5720, 5723 - 5724, 5730 - 5731, 5733 - 5734, 6312, 6315 - 6386, 6394 - 6397, 6409 - 6452, 6462 - 6490, 6512 - 6515, 6517 - 6519, 6522 - 6537, 6574 - 6575, 6605 - 6850, 7255 – 7257

V43-MAT-GEL-Q

If your postcode falls within the ranges listed above, please contact our customer service team for a personalized postage quote.

Order Processing and Shipping Timeframes

All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.

Estimated Delivery Times

After dispatch, estimated delivery times vary based on the destination:

Metro Areas: 3-5 business days

Regional Areas: 5-10 business days

Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.

Courier Services

We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.

Order Tracking

Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.

Important Information on Deliveries

Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.

Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.

 

Change of Mind Returns
We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:

Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.

Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.

To submit a change of mind return request:

Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.

Include images or videos showing the product in its original packaging, along with the reason for return.

Processing Change of Mind Returns

If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.

For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.

Refunds

We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.

For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.

Damages and Issues

Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.

All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.

To make a warranty claim:

Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.

We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.

Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.