Palermo Queen Mattress Memory Foam Green Tea Infused CertiPUR Approved

$754.95 $455.00
Minimum of 1 / increment of 1
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Estimated delivery between 09 September and 15 September.

Experience royal comfort with Palermo's luxurious memory foam queen mattress. This exceptional sleep solution features six inches of body-conforming memory foam, creating a personalized sleeping surface that adapts to your unique contours. The innovative memory foam technology responds to your body's heat, molding itself to every curve and providing unparalleled support. The mattress's full-support, high-density foam base layer ensures extraordinary durability, guaranteeing years of custom comfort. Rest assured, the foam bears the CertiPUR-US seal of approval, certifying its durability, quality, performance, and low indoor emissions.

The Palermo queen mattress boasts two sumptuous layers of foam for ultimate comfort. The top layer consists of 1.5 inches of plush memory foam, working in harmony with 4.5 inches of robust high-density base support foam. Unlike conventional foam mattresses that rely on petroleum products, this mattress incorporates natural plant oil and an infusion of green tea extract. This eco-friendly approach not only promotes sustainability but also maintains the mattress's freshness, ensuring it remains as pristine as the day it left the factory.

The incorporation of green tea extract in this memory foam mattress offers more than just a pleasant aroma. Its potent antioxidant properties work tirelessly to keep your sleeping environment fresh and clean night after night. This innovative feature contributes to a more rejuvenating sleep experience, allowing you to wake up feeling refreshed and ready to face the day's challenges.

The Palermo queen mattress adapts seamlessly to your preferred sleeping position. Whether you curl up in a cozy fetal position, sprawl out across the bed, or sleep flat on your back, this versatile mattress conforms to your body, providing optimal support and comfort throughout the night.

Once you experience the unparalleled comfort of this memory foam mattress, you'll be reluctant to sleep on anything else. The Palermo queen mattress offers an exceptionally cozy and comfortable sleep experience that will leave you feeling pampered and well-rested. Many satisfied customers have reported significant improvements in their sleep quality, with one enthusiastic user exclaiming, "I've never slept so well!" Treat yourself to the luxury of a truly restful night's sleep and order your Palermo queen mattress today.

Key Features and Specifications:

  • Size: Queen
  • Australian QUEEN Size Mattress Dimensions: 153 x 203cm (approximately)
  • Mattress Height: 15.25cm (approximately)
  • Material (mattress): Memory foam, comfort foam, airflow high-density foam, airflow high-density base support foam with an infusion of natural green tea extract for freshness
  • Material (cover): Knitted jacquard
  • Weight: 14kg (approximately)
  • Firmness: Medium
  • Pressure relief properties
  • Body-conforming design for personalized support
  • Compressed and rolled delivery; allows 48-72 hours for full expansion (note: cold weather may extend decompression time)
  • Attributes:

  • Size: Queen
  • Colour: White
  • V63-826551

    Note:
    COM (change of mind) Return Policy:
    The product must be unopened and in brand new condition, with the return to be organised by the customer. Once received and verified to be in the condition specified, refund is only of the item value minus 15% restocking fee (not including initial shipping). An additional return charge, which is same cost as that of initial shipping, will be deducted from the refund on returns due to delivery failure caused by customer error. For the health and safety of our staff and other customers, we are unable to accept returns of personal use items.

    Order Processing and Shipping Timeframes

    All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.

    Estimated Delivery Times

    After dispatch, estimated delivery times vary based on the destination:

    Metro Areas: 3-5 business days

    Regional Areas: 5-10 business days

    Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.

    Courier Services

    We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.

    Order Tracking

    Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.

    Important Information on Deliveries

    Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.

    Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.

     

    Change of Mind Returns
    We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:

    Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.

    Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.

    To submit a change of mind return request:

    Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.

    Include images or videos showing the product in its original packaging, along with the reason for return.

    Processing Change of Mind Returns

    If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.

    For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.

    Refunds

    We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.

    For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.

    Damages and Issues

    Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.

    All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.

    To make a warranty claim:

    Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.

    We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.

    Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.