Palermo Contour 20cm Encased Coil Queen Mattress CertiPUR-US Certified Foam

$809.95 $504.00
Minimum of 1 / increment of 1
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Estimated delivery between 09 September and 15 September.

The Palermo Contour 20cm Mattress offers a luxurious sleeping experience with its innovative design and high-quality materials. The soft quilted cover, combined with CertiPUR-US certified foam, adapts to your body's contours, ensuring optimal weight distribution and pressure relief throughout the night. This thoughtful construction promotes proper spinal alignment and enhances overall comfort.

At the core of this mattress lies a sophisticated system of independently encased coils. These 7.5-inch, 14-gauge coils work in harmony to minimize motion transfer, making it an excellent choice for couples or light sleepers. By isolating movement, the Palermo Contour mattress allows for undisturbed rest, even if your partner shifts during the night.

To further elevate your sleeping experience, layers of premium foam are quilted into both the top and bottom of the mattress. This additional cushioning creates a plush, embracing feel that effectively masks the presence of the coil system beneath. The result is a seamless blend of support and comfort that caters to various sleeping positions and preferences.

Specifications:

  • Luxurious foam layers quilted into the top and bottom, providing a comfortable, enveloping sensation that minimizes coil awareness
  • 7.5" 14 gauge independently encased coils offer superior weight distribution by conforming to your body's unique curves, effectively alleviating pressure points
  • CertiPUR-US certified foam ensures low VOC emissions, contributing to improved indoor air quality (less than 0.5 PPM)
  • The Palermo Contour 8" Mattress incorporates CertiPUR-US certified foam for peace of mind and environmental consciousness
  • Australian QUEEN Size Mattress Dimensions: 153 x 203 cm (approximate measurements)
  • Mattress Height: 20 cm (approximate measurement), providing ample support without overwhelming your bedroom aesthetics

    • About CertiPUR-US®:

    CertiPUR-US® is a rigorous certification program administered by a non-profit organization, ensuring that the foam used in this Palermo Contour mattress meets strict standards for content, emissions, and durability.

    CertiPUR-US certified foams are manufactured:

    ✓ Without ozone depleters, prioritizing environmental protection

    ✓ Without PBDEs, TDCPP, or TCEP ("Tris") flame retardants, enhancing safety

    ✓ Without mercury, lead, and other heavy metals, safeguarding your health

    ✓ Without formaldehyde, ensuring a cleaner sleeping environment

    ✓ Without phthalates regulated by the Consumer Product Safety Commission

    ✓ With low VOC (Volatile Organic Compound) emissions, promoting better indoor air quality (less than 0.5 parts per million)

    By choosing a mattress with CertiPUR-US certified foam, you're not only investing in your comfort but also in a healthier, more environmentally conscious sleep solution.

    Attributes:

  • Size: Queen, perfect for couples or those who enjoy extra space
  • Colour: White, offering a clean and versatile aesthetic to complement any bedroom decor

    • V63-818753

    Note:
    COM (change of mind) Return Policy:
    The product must be unopened and in brand new condition, with the return to be organised by the customer. Once received and verified to be in the condition specified, refund is only of the item value minus 15% restocking fee (not including initial shipping). An additional return charge, which is same cost as that of initial shipping, will be deducted from the refund on returns due to delivery failure caused by customer error. For the health and safety of our staff and other customers, we are unable to accept returns of personal use items.

    Order Processing and Shipping Timeframes

    All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.

    Estimated Delivery Times

    After dispatch, estimated delivery times vary based on the destination:

    Metro Areas: 3-5 business days

    Regional Areas: 5-10 business days

    Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.

    Courier Services

    We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.

    Order Tracking

    Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.

    Important Information on Deliveries

    Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.

    Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.

     

    Change of Mind Returns
    We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:

    Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.

    Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.

    To submit a change of mind return request:

    Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.

    Include images or videos showing the product in its original packaging, along with the reason for return.

    Processing Change of Mind Returns

    If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.

    For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.

    Refunds

    We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.

    For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.

    Damages and Issues

    Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.

    All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.

    To make a warranty claim:

    Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.

    We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.

    Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.

    Palermo Contour 20cm Encased Coil Queen Mattress CertiPUR-US Certified Foam - Furniture > Mattresses

    Palermo Contour 20cm Encased Coil Queen Mattress CertiPUR-US Certified Foam

    $809.95 $504.00
    $809.95 $504.00