Heavenly Queen Size Memory Foam Medium-Firm Feel 31cm Mattress

$1,199.00 $612.00
Minimum of 1 / increment of 1
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Estimated delivery between 09 September and 15 September.

Product Description

Experience unparalleled comfort and support with our premium queen-sized mattress, designed to provide a rejuvenating sleep experience. This medium-firm mattress combines cutting-edge technology with superior materials to ensure optimal rest and relaxation. Crafted with high-quality memory foam and Certipur-US certified foam, this mattress adheres to the stringent OEKO-TEX Standard 100, guaranteeing a safe and healthy sleep environment.

The innovative design features a multi-layered construction for maximum comfort and support. The bottom layer consists of approximately 18 cm of foam with strategic zone cutting, topped by an additional 8 cm foam layer. This structure is further enhanced by a non-slip fabric base and an inner cover, ensuring stability and durability. The top layer showcases premium memory foam, encased in a soft inner cover and a removable, zipper-knit fabric outer cover for easy maintenance.

This thoughtfully engineered mattress promotes proper body alignment, reduces pressure points, and accommodates various sleeping positions. The memory foam and non-slip fabric work in tandem to distribute weight evenly, minimizing discomfort and promoting restful sleep. The mattress's versatile design complements any bed frame style, while its multi-color aesthetic adds a touch of elegance to your bedroom decor.

Convenience is key with this mattress, as it arrives rolled and compressed in a box for effortless transport and setup. Its lightweight and compact nature make it ideal for urban dwellers or those frequently on the move. Despite its ease of handling, this mattress doesn't compromise on quality or durability, offering excellent value for money backed by a 1-year warranty.

Health-conscious consumers will appreciate the anti-allergy and pest-proof properties of this mattress, ensuring a clean and hygienic sleep environment. The Certipur-US certified foam and adherence to OEKO-TEX Standard 100 further underscore our commitment to your well-being and environmental responsibility.

Product Features

  • Luxurious queen mattress with medium-firm feel for optimal comfort
  • Versatile design suitable for any style of queen bed
  • Convenient roll-packed and boxed delivery for easy transportation
  • Lightweight, compact, and user-friendly setup process
  • Engineered to provide optimum body pressure relief and support
  • Advanced weight distribution technology for enhanced comfort
  • Constructed using premium mattress materials for durability
  • OEKO-TEX Standard 100 and Certipur-US certified foam for safety and quality
  • Multi-layered design featuring non-slip fabric, inner cover, and double-layer foam base
  • Premium memory foam top layer with inner cover and removable zipper-knit fabric cover
  • Aesthetically pleasing multi-color design to complement bedroom decor
  • Excellent value for money with 1-year warranty
  • Pest-proof and anti-allergy properties for a hygienic sleep environment
  • Product Specification

  • Structural Frame: Memory foam, OEKO-TEX Standard 100, Certipur-US certified foam
  • Colour: Multicolour
  • Firmness: Medium Firm Feel
  • Dimensions

    W152 x D203 x H31 CM

    Warranty

    1 Year

    Your Shipment Contains

    1x Mattress in 1 Box

    Box 1: 1 x Mattress

    V315-VO-HEAV-04

    COM / RTS policy:
    *Refund is only of the item value minus 10% restocking fee (not including initial shipping).

    Order Processing and Shipping Timeframes

    All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.

    Estimated Delivery Times

    After dispatch, estimated delivery times vary based on the destination:

    Metro Areas: 3-5 business days

    Regional Areas: 5-10 business days

    Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.

    Courier Services

    We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.

    Order Tracking

    Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.

    Important Information on Deliveries

    Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.

    Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.

     

    Change of Mind Returns
    We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:

    Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.

    Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.

    To submit a change of mind return request:

    Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.

    Include images or videos showing the product in its original packaging, along with the reason for return.

    Processing Change of Mind Returns

    If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.

    For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.

    Refunds

    We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.

    For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.

    Damages and Issues

    Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.

    All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.

    To make a warranty claim:

    Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.

    We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.

    Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.