Giselle Bedding 36cm Mattress Cool Gel Memory Foam Queen

$599.99 $346.00
Minimum of 1 / increment of 1
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Estimated delivery between 09 September and 15 September.

Experience unparalleled comfort and rejuvenation with our Giselle Bedding Luna Series Euro Top Mattress, designed to provide you with a tranquil sleep experience night after night. This meticulously crafted 36cm thick mattress exemplifies superior workmanship and cutting-edge sleep technology. The Luna Series incorporates a range of premium features to cater to your every sleep requirement.

The mattress is adorned with soft and smooth Belgium knitted fabric, offering a luxurious feel against your skin. At its core, the innovative 7-zoned EvenZon pocket springs system ensures comprehensive support and minimizes partner disturbance, allowing for undisturbed rest. One of the standout features is its unique double-sided design, featuring egg-shaped foam on one side and cool gel memory foam on the other. This versatility allows you to customize your sleep experience by choosing the firmness and support level that best suits your preferences.

The cool gel memory foam layer is particularly noteworthy, as it helps regulate body temperature throughout the night. This advanced gel memory foam technology adapts to your body's contours, providing targeted support and pressure relief. The cool gel infusion works to dissipate heat, ensuring a consistently comfortable sleeping surface even during warmer nights.

Furthermore, the Luna Series mattress is constructed with hypoallergenic materials, effectively shielding your body from allergens and dust mites. This attention to hygiene makes it an excellent choice for those with sensitivities or allergies. With our luxurious Euro Top mattress, superior sleep quality is no longer just an aspiration but a tangible reality.

Features

Superior 36cm thickness

Double-sided use

Two-types of firmness

Belgium knitted fabric

7-zoned EvenZon pocket spring system

Enhanced 6-turn coil

Zero partner disturbance

High-density egg-shaped foam

Cool gel memory foam for temperature regulation

High-resilience foam

Hypo-allergenic materials

99% dust mite resistant

No harmful chemicals

Specifications

Material: Cool gel memory foam, high-density foam

Firmness: Top 6.0 / Bottom 7.5 / Medium Firm

Dimensions: 203cm x 153cm x 36cm

Size: Queen

Colour: White, Black and Dark Grey

Vacuum packaging: Item will expand to its normal shape within 2 days after unpacking

Packaging Contents

1 x Giselle Bedding Luna Series Euro Top Mattress

1 x Plastic bag cutter

MATTRESS-HOTEL-LUX-Q

Care Instructions

Do not machine wash

Do not bleach

Do not iron

Do not dry clean

Do not saturate with water or other cleaning liquids

Treat spills with a cloth and dry with blow dryer

May be spot cleaned with water or soap

Rotate mattress regularly

Vacuum using low suction

The Giselle Bedding Luna Series Euro Top Mattress combines advanced sleep technology with luxurious comfort. Its innovative cool gel memory foam layer adapts to your body's contours while efficiently regulating temperature, ensuring a cool and comfortable sleep environment. The dual-sided design, featuring both egg-shaped foam and gel memory foam, allows you to personalize your sleep experience. With its hypoallergenic properties and superior support system, this mattress offers a perfect balance of comfort, support, and health-conscious design, making it an ideal choice for those seeking a premium sleep solution.

Order Processing and Shipping Timeframes

All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.

Estimated Delivery Times

After dispatch, estimated delivery times vary based on the destination:

Metro Areas: 3-5 business days

Regional Areas: 5-10 business days

Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.

Courier Services

We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.

Order Tracking

Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.

Important Information on Deliveries

Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.

Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.

 

Change of Mind Returns
We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:

Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.

Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.

To submit a change of mind return request:

Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.

Include images or videos showing the product in its original packaging, along with the reason for return.

Processing Change of Mind Returns

If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.

For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.

Refunds

We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.

For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.

Damages and Issues

Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.

All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.

To make a warranty claim:

Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.

We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.

Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.