Giselle Bedding 16cm Mattress Medium Firm Queen

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$266.99 $180.00
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Estimated delivery between 23 May and 29 May.

The Giselle Beddings Glay Series Bonnell Spring Mattress offers a superior sleeping experience for those seeking a balance of firmness and comfort. This meticulously crafted spring mattress utilizes a Bonnell spring system, featuring hourglass-shaped coils that provide exceptional support, resilience, and ventilation. The medium-firm construction caters to the preferences of many Australians, offering a sleeping surface that maintains its shape while delivering optimal comfort.

At the core of this Bonnell spring mattress lies a stable 6-turn coil system, encased in high-density foam for enhanced durability and support. The top layer features a soft quilting design, covered with premium knitted fabric for a luxurious feel. This thoughtful combination of materials ensures that the mattress retains its shape over time while still offering the suppleness needed for a restful night's sleep.

The Giselle Bedding mattress goes beyond comfort, incorporating hypo-allergenic materials and treatments to resist dust mites and mould. This feature makes it an excellent choice for those with sensitivities or allergies. The mattress's design also promotes excellent ventilation, contributing to a cooler and more comfortable sleep environment.

With its Queen size dimensions of 203cm x 153cm x 16cm, this Bonnell spring mattress is an ideal fit for most bedroom setups. The medium-firm rating of 6.0 on the firmness scale provides an optimal balance of support and comfort, catering to a wide range of sleep preferences. The 2.25mm wire thickness in the spring system ensures durability and long-lasting performance.

For convenience, the mattress is delivered in vacuum packaging. Upon unpacking, it will expand to its full size and shape within 24 hours, ready to provide you with nights of restful sleep. By choosing a Giselle Beddings mattress, you're investing in quality sleep and overall well-being.

Features

Soft quilting top layer

Premium knitted fabric

High-density foam

Stable Bonnell spring core

6-turn coil system

Medium-firm firmness

Hypo-allergenic material

Excellent support and pressure redistribution

Dust mite and mould resistant

Great ventilation

Specifications

Size: Queen

Firmness: 6.0 / Medium Firm

Wire thickness: 2.25mm

Dimensions: 203cm x 153cm x 16cm

Vacuum packaging: Item will expand to its normal shape within 1 day after unpacking

Package Contents

1 x Giselle Bedding Glay Series Bonnell Spring Mattress

MATTRESS-GLAY-Q

Care Instructions

Do not machine wash

Do not bleach

Do not iron

Do not dry clean

Do not saturate with water or other cleaning liquids

Treat spills with a cloth and dry with blow dryer

May be spot cleaned with water or soap

Rotate mattress regularly

Vacuum using low suction

Order Processing and Shipping Timeframes

All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.

Estimated Delivery Times

After dispatch, estimated delivery times vary based on the destination:

Metro Areas: 3-5 business days

Regional Areas: 5-10 business days

Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.

Courier Services

We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.

Order Tracking

Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.

Important Information on Deliveries

Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.

Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.

 

Change of Mind Returns
We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:

Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.

Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.

To submit a change of mind return request:

Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.

Include images or videos showing the product in its original packaging, along with the reason for return.

Processing Change of Mind Returns

If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.

For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.

Refunds

We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.

For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.

Damages and Issues

Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.

All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.

To make a warranty claim:

Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.

We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.

Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.