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Havenly House & Home
Cloud Dreams Queen Size Pocket Spring Luxury Plush Top 28cm Mattress
Product Description
Experience unparalleled comfort with this premium queen-sized mattress, designed to provide a luxurious and rejuvenating sleep experience. This plush feel mattress combines innovative design with superior materials to ensure optimal support and comfort throughout the night. Featuring a combination of pocket springs and Certipur-US certified foam, this mattress offers exceptional body contouring and pressure relief.
The mattress arrives conveniently rolled and compressed in a box, making transportation and setup a breeze. Its lightweight and compact nature allow for easy maneuvering through doorways and up staircases. Once unboxed, the mattress quickly expands to its full size, ready to transform your bedroom into a haven of relaxation.
At the core of this mattress lies a robust support system comprising 25 cm pocket springs, reinforced with two rolls of stronger springs along the perimeter. This construction ensures superior edge support and prevents sagging, even with regular use. The pocket springs are encased in non-woven fabric and isolated with white pads, promoting air circulation and temperature regulation throughout the night.
The top layer of the mattress features a luxurious combination of non-woven fabric, 2 cm of plush foam, and soft knit fabric. This arrangement creates a sumptuous sleeping surface that cradles your body, reducing pressure points and promoting proper spinal alignment. Whether you're a back, side, or stomach sleeper, this mattress adapts to your preferred sleeping position, ensuring a restful night's sleep.
Crafted with OEKO-TEX Standard 100 and Certipur-US certified foam, this mattress adheres to strict quality and safety standards. It's free from harmful chemicals and emissions, making it an excellent choice for those with sensitivities or allergies. The mattress is also pest-proof, ensuring long-lasting durability and hygiene.
The multi-color design of this mattress adds a touch of elegance to any bedroom decor. Its substantial 28 cm thickness not only provides ample support but also creates a visually appealing profile that complements various bed styles.
Backed by a 1-year warranty, this mattress offers exceptional value for money. Invest in your sleep quality and overall well-being with this premium queen-sized mattress that combines comfort, support, and durability in one luxurious package.
Product Features
Product Specification
Dimensions
W152 x D203 x H28 CM
Warranty
1 Year
Your Shipment Contains
1x Mattress in 1 Box
Box 1: 1 x Premium Queen-Sized Mattress
COM / RTS policy:
*Refund is only of the item value minus 10% restocking fee (not including initial shipping).
We use cookies and similar technologies to provide the best experience on our website.
Cloud Dreams Queen Size Pocket Spring Luxury Plush Top 28cm Mattress
Estimated delivery between 09 September and 15 September.
Product Description
Experience unparalleled comfort with this premium queen-sized mattress, designed to provide a luxurious and rejuvenating sleep experience. This plush feel mattress combines innovative design with superior materials to ensure optimal support and comfort throughout the night. Featuring a combination of pocket springs and Certipur-US certified foam, this mattress offers exceptional body contouring and pressure relief.
The mattress arrives conveniently rolled and compressed in a box, making transportation and setup a breeze. Its lightweight and compact nature allow for easy maneuvering through doorways and up staircases. Once unboxed, the mattress quickly expands to its full size, ready to transform your bedroom into a haven of relaxation.
At the core of this mattress lies a robust support system comprising 25 cm pocket springs, reinforced with two rolls of stronger springs along the perimeter. This construction ensures superior edge support and prevents sagging, even with regular use. The pocket springs are encased in non-woven fabric and isolated with white pads, promoting air circulation and temperature regulation throughout the night.
The top layer of the mattress features a luxurious combination of non-woven fabric, 2 cm of plush foam, and soft knit fabric. This arrangement creates a sumptuous sleeping surface that cradles your body, reducing pressure points and promoting proper spinal alignment. Whether you're a back, side, or stomach sleeper, this mattress adapts to your preferred sleeping position, ensuring a restful night's sleep.
Crafted with OEKO-TEX Standard 100 and Certipur-US certified foam, this mattress adheres to strict quality and safety standards. It's free from harmful chemicals and emissions, making it an excellent choice for those with sensitivities or allergies. The mattress is also pest-proof, ensuring long-lasting durability and hygiene.
The multi-color design of this mattress adds a touch of elegance to any bedroom decor. Its substantial 28 cm thickness not only provides ample support but also creates a visually appealing profile that complements various bed styles.
Backed by a 1-year warranty, this mattress offers exceptional value for money. Invest in your sleep quality and overall well-being with this premium queen-sized mattress that combines comfort, support, and durability in one luxurious package.
Product Features
Product Specification
Dimensions
W152 x D203 x H28 CM
Warranty
1 Year
Your Shipment Contains
1x Mattress in 1 Box
Box 1: 1 x Premium Queen-Sized Mattress
COM / RTS policy:
*Refund is only of the item value minus 10% restocking fee (not including initial shipping).
Order Processing and Shipping Timeframes
All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.
Estimated Delivery Times
After dispatch, estimated delivery times vary based on the destination:
Metro Areas: 3-5 business days
Regional Areas: 5-10 business days
Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.
Courier Services
We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.
Order Tracking
Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.
Important Information on Deliveries
Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.
Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.
Change of Mind Returns
We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:
Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.
Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.
To submit a change of mind return request:
Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.
Include images or videos showing the product in its original packaging, along with the reason for return.
Processing Change of Mind Returns
If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.
For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.
Refunds
We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.
For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.
Damages and Issues
Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.
All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.
To make a warranty claim:
Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.
We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.
Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.
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About Havenly House & Home
At Havenly House and Home, we curate quality furniture, homewares and décor to help you create a home you love. Our focus is on style, comfort and affordability.
Customer Service Hours:
Monday to Friday, 9:00 AM – 5:00 PM (AEST)
Email: hello@havenlyhouseandhome.com.au
At Havenly House and Home, we curate quality furniture, homewares and décor to help you create a home you love. Our focus is on style, comfort and affordability.
Customer Service Hours:
Monday to Friday, 9:00 AM – 5:00 PM (AEST)
Email: hello@havenlyhouseandhome.com.au