Charcoal Infused Super Firm Pocket Mattress Queen

$843.70 $765.00
Minimum of 1 / increment of 1
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Estimated delivery between 09 September and 15 September.

Experience unparalleled comfort and support with our Super Firm Mattress, an exceptional choice for back sleepers seeking a restful night's sleep. This mattress combines innovative technology with premium materials to provide a sleep surface that keeps you feeling light, breezy, and firmly grounded throughout your dreams.

Features:

Cotton cover - Indulge in the luxurious feel of our 100% organic cotton cover, meticulously woven to ensure a smooth, breathable surface that securely holds your sheets in place.

5-zone pocket spring system - Our advanced 5-zone pocket spring suspension expertly redistributes your body weight, effectively relieving pressure points and promoting proper spinal alignment for optimal comfort.

Charcoal infused - The high-density foam is infused with activated charcoal, enhancing the mattress's anti-bacterial, anti-dust mite, and anti-allergen properties for a cleaner, healthier sleep environment.

6-turn coil & individual pocket spring - The sophisticated 6-turn coil system works in harmony with individual pocket springs to provide superior cushioning and long-lasting support, effectively preventing sagging over time.

No harmful additives - Rest easy knowing that our mattress is OEKO-tex and CertiPUR-US certified, guaranteeing the absence of harmful chemical additives and ensuring a safe sleep surface for you and your loved ones.

Specifications:

Size - Queen

Queen Dimension - 153W x 203L x 34H (cm)

Thickness - 34 cm

Comfort / Firmness - 8/10 Firm

Cover - Breathable, Organic Knitted Cotton

Foam - High Density Charcoal Infused Foam

Spring/ Coil System - 5 zoned pocket spring, 6 turn coil

Zero Harmful Chemical - Certified with CertiPUR-US

Hypoallergenic - Certified with OEKO-TEX

Additional Certification - STC Certified

Spring/ Coil System - 5 zoned pocket spring, 6 turn coil

Pressure Tested - More than 500,000 times before production

V80-DD-34153Q-SFM

Package Content:

1 x Mattress

1 x Assembly Instruction

Packaging - Compressed & Rolled, in a box

Our Super Firm Mattress is engineered to provide exceptional support and comfort, making it an ideal choice for those who prefer a firmer sleep surface. The innovative 5-zone pocket spring system ensures targeted support for different areas of your body, promoting proper spinal alignment and reducing pressure points.

The charcoal-infused foam layer adds an extra dimension of comfort and hygiene to your sleep experience. This advanced material not only enhances the mattress's antimicrobial properties but also helps regulate temperature and moisture, creating a more comfortable sleep environment throughout the night.

With its 6-turn coil and individual pocket spring construction, this mattress offers superior durability and longevity. The carefully engineered spring system provides responsive support that adapts to your body's movements, ensuring consistent comfort and minimizing motion transfer for undisturbed sleep.

The Super Firm Mattress is designed with your health and well-being in mind. Its OEKO-tex and CertiPUR-US certifications guarantee that no harmful chemicals or additives are used in its construction, making it a safe choice for all sleepers, including those with sensitivities or allergies.

Experience the perfect balance of firmness and comfort with our Super Firm Mattress. Whether you're a back sleeper seeking optimal spinal support or simply prefer a firmer sleep surface, this mattress is designed to provide you with restful, rejuvenating sleep night after night.

Order Processing and Shipping Timeframes

All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.

Estimated Delivery Times

After dispatch, estimated delivery times vary based on the destination:

Metro Areas: 3-5 business days

Regional Areas: 5-10 business days

Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.

Courier Services

We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.

Order Tracking

Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.

Important Information on Deliveries

Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.

Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.

 

Change of Mind Returns
We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:

Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.

Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.

To submit a change of mind return request:

Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.

Include images or videos showing the product in its original packaging, along with the reason for return.

Processing Change of Mind Returns

If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.

For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.

Refunds

We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.

For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.

Damages and Issues

Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.

All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.

To make a warranty claim:

Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.

We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.

Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.