2.3 Excellence Queen Mattress 7 Zone Pocket Spring Memory Foam

$1,069.00 $882.00
Minimum of 1 / increment of 1
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Estimated delivery between 09 September and 15 September.

Features:

The exclusive Crafter 7-Zone fabric encased zoned 2.3mm PocketCoil system represents the pinnacle of mattress technology. This innovative design utilizes premium materials to deliver unparalleled comfort and support, making it the diamond standard in the industry. The advanced zone pocket spring construction ensures optimal spinal alignment and pressure relief throughout the night.

Meticulously designed and handcrafted in Australia, this excellence queen mattress boasts superior quality, exceptional durability, and enhanced comfort. The carefully engineered sleep surface promotes a cooler sleeping environment and facilitates restorative rest, allowing you to wake up refreshed and rejuvenated.

Specifications:

  • Premium Quality Fabric: Luxurious to the touch and designed for long-lasting performance
  • Eco substance Certified: Environmentally responsible manufacturing process
  • Breathable: Enhanced airflow for a cooler sleep experience
  • Extra Zoned Comfort: Tailored support for different body areas
  • High-Density Memory Foam: Conforms to your body shape for personalized comfort
  • 7 Zone Pocket Spring: Targeted support for optimal spinal alignment
  • Extra Edge Perimeter Zone: High tensile, twice tempered 2.3 coil gauge Pocket-system for enhanced edge support
  • ZERO partner disturbance: Minimizes motion transfer for undisturbed sleep
  • Firmness: Medium-Firm, ideal for a wide range of sleepers
  • Certification: CertiPUR-US and OEKO-TEX, ensuring safety and quality standards
  • Thickness: 34cm, providing ample cushioning and support
  • Queen Size Dimensions: 152 x 203 cm, perfect for couples or individuals who prefer extra space
  • Package Content:

    V184-10203

  • 1X Mattress: Ready to use upon delivery, no assembly required
  • Experience the ultimate in sleep technology with this premium excellence queen mattress. The Crafter 7-Zone system combines advanced memory foam layers with a state-of-the-art zone pocket spring core, delivering targeted support and pressure relief. This innovative design ensures proper spinal alignment while minimizing motion transfer, making it ideal for couples.

    The high-density memory foam adapts to your body's contours, providing personalized comfort and reducing pressure points. Meanwhile, the breathable construction and premium quality fabric work in tandem to regulate temperature, keeping you cool throughout the night.

    With its medium-firm feel, this mattress strikes the perfect balance between comfort and support, catering to a wide range of sleep preferences. The extra edge perimeter zone, featuring a high tensile, twice tempered 2.3 coil gauge pocket system, offers enhanced stability and prevents sagging at the edges, effectively increasing the usable sleep surface.

    Eco-conscious consumers will appreciate the mattress's eco substance certification, ensuring that it's produced using environmentally responsible methods. Additionally, the CertiPUR-US and OEKO-TEX certifications guarantee that the mattress meets rigorous standards for safety and quality.

    Invest in your sleep quality with this Australian-designed and handcrafted excellence queen mattress. Its combination of advanced zone pocket spring technology, high-density memory foam, and premium materials promises years of comfortable, supportive, and restorative sleep.

    Order Processing and Shipping Timeframes

    All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.

    Estimated Delivery Times

    After dispatch, estimated delivery times vary based on the destination:

    Metro Areas: 3-5 business days

    Regional Areas: 5-10 business days

    Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.

    Courier Services

    We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.

    Order Tracking

    Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.

    Important Information on Deliveries

    Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.

    Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.

     

    Change of Mind Returns
    We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:

    Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.

    Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.

    To submit a change of mind return request:

    Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.

    Include images or videos showing the product in its original packaging, along with the reason for return.

    Processing Change of Mind Returns

    If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.

    For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.

    Refunds

    We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.

    For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.

    Damages and Issues

    Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.

    All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.

    To make a warranty claim:

    Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.

    We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.

    Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.