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Havenly House & Home
Milan Cream Velvet Tufted Headboard and End board Bed Frame - Queen Size
MILAN QUEEN BED - Elegant Comfort for Your Bedroom
The Milan Queen Bed offers a perfect blend of style and functionality for your sleeping quarters. This sophisticated bed frame is designed to accommodate a queen-sized mattress, providing ample space for a restful night's sleep.
Dimensions:
The Milan Queen Bed's generous dimensions ensure a spacious sleeping area while maintaining a sleek profile that fits well in most bedroom layouts. The 150cm high bed head adds a touch of grandeur and provides excellent support for sitting up in bed.
Colour Options:
Choose between two versatile colours to complement your existing décor. The grey option offers a contemporary look, while the cream variant provides a softer, more classic aesthetic.
Shipping Information:
Local Delivery is available exclusively for our Melbourne and Sydney customers. This ensures that your Milan Queen Bed arrives safely and in pristine condition.
Assembly Required
Please note that the Milan Queen Bed requires assembly upon delivery. This allows for easier transportation and gives you the satisfaction of setting up your new bedroom centrepiece.
Return Policy:
We want you to be completely satisfied with your Milan Queen Bed. However, please be aware of the following terms:
Invest in the Milan Queen Bed for a stylish and comfortable addition to your bedroom. With its generous 225cm x 170cm dimensions and elegant design, this bed frame will transform your sleeping space into a haven of relaxation and sophistication.
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Milan Cream Velvet Tufted Headboard and End board Bed Frame - Queen Size
Estimated delivery between 10 September and 16 September.
MILAN QUEEN BED - Elegant Comfort for Your Bedroom
The Milan Queen Bed offers a perfect blend of style and functionality for your sleeping quarters. This sophisticated bed frame is designed to accommodate a queen-sized mattress, providing ample space for a restful night's sleep.
Dimensions:
The Milan Queen Bed's generous dimensions ensure a spacious sleeping area while maintaining a sleek profile that fits well in most bedroom layouts. The 150cm high bed head adds a touch of grandeur and provides excellent support for sitting up in bed.
Colour Options:
Choose between two versatile colours to complement your existing décor. The grey option offers a contemporary look, while the cream variant provides a softer, more classic aesthetic.
Shipping Information:
Local Delivery is available exclusively for our Melbourne and Sydney customers. This ensures that your Milan Queen Bed arrives safely and in pristine condition.
Assembly Required
Please note that the Milan Queen Bed requires assembly upon delivery. This allows for easier transportation and gives you the satisfaction of setting up your new bedroom centrepiece.
Return Policy:
We want you to be completely satisfied with your Milan Queen Bed. However, please be aware of the following terms:
Invest in the Milan Queen Bed for a stylish and comfortable addition to your bedroom. With its generous 225cm x 170cm dimensions and elegant design, this bed frame will transform your sleeping space into a haven of relaxation and sophistication.
Order Processing and Shipping Timeframes
All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.
Estimated Delivery Times
After dispatch, estimated delivery times vary based on the destination:
Metro Areas: 3-5 business days
Regional Areas: 5-10 business days
Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.
Courier Services
We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.
Order Tracking
Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.
Important Information on Deliveries
Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.
Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.
Change of Mind Returns
We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:
Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.
Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.
To submit a change of mind return request:
Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.
Include images or videos showing the product in its original packaging, along with the reason for return.
Processing Change of Mind Returns
If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.
For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.
Refunds
We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.
For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.
Damages and Issues
Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.
All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.
To make a warranty claim:
Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.
We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.
Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.
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About Havenly House & Home
At Havenly House and Home, we curate quality furniture, homewares and décor to help you create a home you love. Our focus is on style, comfort and affordability.
Customer Service Hours:
Monday to Friday, 9:00 AM – 5:00 PM (AEST)
Email: hello@havenlyhouseandhome.com.au
At Havenly House and Home, we curate quality furniture, homewares and décor to help you create a home you love. Our focus is on style, comfort and affordability.
Customer Service Hours:
Monday to Friday, 9:00 AM – 5:00 PM (AEST)
Email: hello@havenlyhouseandhome.com.au