Queen Size Foldable Mattress Natrual Kapok Fibre Filled RedEle

$929.00 $517.00
Minimum of 1 / increment of 1
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Estimated delivery between 29 August and 04 September.

Australian Standard Queen Size Mattress (153 x 203 cm) - 100% Natural Kapok Filled

Experience ultimate comfort with our Australian standard queen size mattress, meticulously crafted to provide a luxurious sleeping experience. This versatile mattress is perfect for those seeking a blend of traditional Thai craftsmanship and modern convenience.

Specifications:

  • Folded Dimensions: Approximately 153cm x 68cm x 22cm
  • Extended Dimensions: Australian standard queen size; approximately 203cm x 153cm x 6cm thick
  • Cover Material: 100% Handmade Thai Traditional Cotton Blend Fabric
  • Filling: 100% Natural Kapok Fibre
  • Aesthetic, Comfortable, and Space-Efficient

    This standard queen size mattress is designed to perfectly complement Australian standard queen size bed frames, ensuring a seamless fit and optimal comfort. Its versatility allows for both indoor and outdoor use, serving multiple purposes such as a primary mattress, daybed, yoga mat, or convenient sleeping solution for guests.

    The Unique Appeal of Our Thai Mattresses

    Our mattresses are filled with 100% organic kapok, a natural fiber that is free from chemicals and pesticides. Kapok offers a soft, smooth texture that provides excellent support while maintaining a fluffy feel. It rivals the quality of high-end down without the associated allergens, making it an ideal choice for those with sensitivities.

    As experienced importers specializing in traditional Thai handicrafts, we prioritize quality and authenticity. Each mattress is handmade and filled with pure kapok, containing no artificial fibers. This commitment to traditional craftsmanship ensures a unique, high-quality product that stands out in the market.

    Care and Considerations

    Due to the handcrafted nature of these mattresses, slight variations in size and weight may occur. We consider these minor discrepancies as a testament to the product's authenticity and character, rather than a flaw.

    Please note: Delivery of this bulky item is limited to select metro and regional areas. Some remote locations may not be serviceable. We recommend contacting us prior to placing an order to confirm delivery availability and avoid potential issues.

    Order Processing and Shipping Timeframes

    All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.

    Estimated Delivery Times

    After dispatch, estimated delivery times vary based on the destination:

    Metro Areas: 3-5 business days

    Regional Areas: 5-10 business days

    Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.

    Courier Services

    We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.

    Order Tracking

    Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.

    Important Information on Deliveries

    Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.

    Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.

     

    Change of Mind Returns
    We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:

    Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.

    Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.

    To submit a change of mind return request:

    Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.

    Include images or videos showing the product in its original packaging, along with the reason for return.

    Processing Change of Mind Returns

    If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.

    For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.

    Refunds

    We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.

    For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.

    Damages and Issues

    Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.

    All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.

    To make a warranty claim:

    Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.

    We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.

    Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.