PETKIT Fresh Element 3- Smart Pet Feeder -5L

$319.00 $316.00
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Estimated delivery between 15 October and 21 October.

The PETKIT FRESH ELEMENT 3 Smart Feeder represents a significant advancement in pet feeding technology. This third-generation device incorporates cutting-edge feeding systems, enhancing the overall performance compared to its predecessors. The upgraded sealing structure and innovative rotatable food bowl are key improvements that contribute to a more efficient and hygienic feeding experience for your pets.

One of the standout features of the PETKIT FRESH ELEMENT 3 is the new voice recording and calling function. This innovative addition allows pet owners to interact with their animals in a unique way, creating a more engaging and personalized feeding routine. By enabling you to record your voice and automatically play it at feeding times, this smart feeder strengthens the bond between you and your pet, even when you're not physically present.

Available in both 3L and 5L versions, the PETKIT FRESH ELEMENT 3 caters to various pet sizes and feeding requirements. This flexibility ensures that whether you have a small cat or a larger dog, you can find a suitable option to meet your pet's needs.

Product Highlights:

  • Rotating Bowl Technology: The innovative rotating bowl prevents food from accumulating in one area, ensuring even distribution and creating a more pet-friendly eating environment. This feature is particularly beneficial for pets that tend to eat too quickly or have difficulty accessing their food.
  • Premium Materials: Both the food storage barrel and feeding bowl are crafted from 304 food-grade stainless steel. This high-quality material not only ensures durability but also prioritizes your pet's health by providing a safe, non-toxic feeding surface.
  • Uninterrupted Power Supply: The PETKIT FRESH ELEMENT 3 comes equipped with a built-in rechargeable lithium battery. This feature guarantees that your pet will receive their scheduled meals even during power outages, providing peace of mind for pet owners.
  • Advanced Food Preservation: The newly designed food preservation structure includes a concealed food outlet that seals immediately after food delivery. This innovative design helps maintain food freshness and prevents pet messes, keeping your feeding area clean and hygienic.
  • Interactive Voice Function: The voice recording and play function takes pet feeding to a new level of interaction. This feature allows you to record personalized messages that play during feeding times, providing comfort and familiarity to your pet.
  • Detailed Feeding Logs: The PETKIT FRESH ELEMENT 3 accurately records your pet's food consumption and provides detailed statistics. This data enables pet owners to develop more precise and tailored feeding plans for their animals.
  • Smart App Control: Through the PETKIT App, users can set up feeding plans, control the feeder remotely, and receive important notifications. This smartphone integration offers convenience and flexibility in managing your pet's feeding schedule.
  • Customizable Feeding Schedule: The feeder allows for up to 10 feeds per day, with portion sizes ranging from 5g to 200g. This level of customization ensures that pets of all sizes and dietary needs are catered for. The 'FEED NOW' option provides additional flexibility for unscheduled feeding times.
  • Low Food Alerts: The smart sensor technology notifies you when food levels are running low or when the hopper becomes empty, ensuring your pet never misses a meal due to an empty feeder.
  • Package Contents:

    - 1 x PETKIT FRESH ELEMENT Smart Pet Feeder 3

    - 1 x DC power cord

    - 1 x User manual

    V390-EAN13D3-5L

    Specifications:

    - Wi-Fi enabled for smart connectivity

    - Bucket capacity: 5L, suitable for medium to large pets or multi-pet households

    - Total Weight: 3 kg, providing stability during use

    The PETKIT FRESH ELEMENT 3 Smart Feeder is a comprehensive solution for pet owners seeking a reliable, technologically advanced feeding system. Its combination of smart features, durable construction, and user-friendly design makes it an excellent choice for those looking to enhance their pet's feeding experience while simplifying their own pet care routine.

    At Havenly House and Home, we are committed to delivering your orders efficiently and reliably. We work closely with our suppliers and courier partners to ensure every order arrives safely and on time. Your satisfaction is our priority.

    Order Processing and Dispatch

    All products are shipped directly from our suppliers' distribution centres within Australia.

    • Orders are processed within 1 to 2 business days after payment is received.
    • Once dispatched, you will receive a tracking number via email.
    • Each product listing includes the estimated dispatch time frame for that item. While most products dispatch within 1 to 3 business days, made-to-order or bulky items may take longer. If delays occur, we will contact you with an update.
    Estimated Delivery Times

    Delivery timeframes begin once your order has left the warehouse:

    • Metro areas: 3 to 5 business days
    • Regional areas: 5 to 10 business days

    Please note that delivery times may vary depending on your location, courier schedules, and external factors such as weather or public holidays.

    Courier Services

    We work with a range of trusted courier partners to provide safe and cost-effective delivery. Couriers are selected based on your order’s size, weight, and destination to ensure timely and cost-effective delivery. Common partners include Australia Post, Aramex, CouriersPlease, Direct Freight Express, and others.

    While we strive to keep you updated, we cannot guarantee specific delivery dates or times.

    Order Tracking

    Once your order is on its way, we will send you a tracking link via email. You can use this to monitor the progress of your delivery at any time.

    Delivery Conditions
    • Deliveries are made Monday to Friday, typically between 8am and 6pm. We cannot guarantee delivery at a specific time or date.
    • Most deliveries are to the ground floor front door. If your delivery location requires special access, please let us know in advance.
    • Some products may only be delivered within metropolitan areas. This will be stated on the product page where applicable.
    • We do not deliver to PO boxes or parcel lockers.
    Important Delivery Information
    Australia-Wide Shipping

    We ship Australia-wide. However, certain remote postcodes may be undeliverable for some items. If your address is not serviceable, your order may be cancelled and refunded automatically.

    Incomplete or Incorrect Delivery Details

    Please ensure your delivery information is accurate when placing your order. We are not responsible for delays or returned parcels due to incorrect addresses or unclaimed items.

    If your shipping address is incorrect, please contact us immediately. If your order has not yet been processed, we may be able to update the details. If already dispatched, we may need to cancel and reorder your item, which could result in additional charges.

    If a delivery fails due to incorrect address details or remains unclaimed, and the parcel cannot be delivered within a reasonable time, we reserve the right to cancel the order. In such cases, we will refund the purchase price minus applicable shipping and handling fees.

    Missed Deliveries

    If no one is available at the time of delivery, the parcel may be left in a safe place (Authority to Leave) if selected at checkout. Otherwise, it may be taken to a nearby collection point, and a card or email will be provided with instructions. Authorising ATL can speed up delivery and help avoid missed deliveries and rebooking delays.

    Unforeseen Delays

    We do our best to dispatch orders quickly, but delays may occasionally occur due to courier issues, weather events or other factors outside our control. We will keep you informed if your order is affected.

    Missing or Damaged Parcels

    In the rare case your parcel arrives damaged or is missing, please notify us at support@havenlyhouseandhome.com.au within 48 hours of delivery. We will liaise with the supplier and courier to resolve the issue promptly.

    Risk and Title

    Risk and title to the goods passes to you upon delivery to your address or to the Authority to Leave location if selected. Please ensure delivery instructions are clear to avoid delays or misplacement.

    Need Help?

    For any questions or concerns about your delivery, feel free to email us at support@havenlyhouseandhome.com.au. We are here to help.

    Change of Mind Returns

    We accept change of mind return requests within 14 days of receiving your item. To be eligible, items must be in their original, unused condition with all tags and packaging intact.

    Requests submitted after 14 days may not be accepted, and return approval is required prior to shipping any items back.

    Items not eligible for change of mind returns include:

    • Health and safety products
    • Bulk purchases
    • Opened or used products

    Some products with specific SKUs (such as those starting with V28, V40, V63, and V77) may be subject to different return conditions. Please refer to the individual product listing for details.

    To request a return:

    • Email returns@havenlyhouseandhome.com.au within 14 days of receiving your item
    • Include your order number, the reason for return, and clear photos or videos showing the product in its original condition and packaging
    Processing Change of Mind Returns

    If your return request is accepted, we will provide a return shipping label. Refunds for approved change of mind returns will include the item price and original shipping fee, minus a 10% restocking fee and the return postage cost.

    If you cancel your order after dispatch and request Return to Sender (RTS), the item will be processed as a change-of-mind return once received and will be subject to a 10% restocking fee and return postage costs.

    Items returned to sender due to being unclaimed, or due to incorrect or incomplete address details, will be treated as change-of-mind returns and processed accordingly.

    If a return label is not used and the item is returned at the customer's expense, we may not refund any postage costs unless otherwise agreed.

    Cancellation Cut-Off

    Please note that once your order has entered the dispatch processing stage, cancellation may no longer be possible. We encourage you to contact us as soon as possible if you wish to make changes to or cancel an order.

    Refunds

    Once we receive and inspect your returned item, we will notify you of the approval status. If approved, your refund will be issued to your original payment method within 10 business days. Please allow additional time for your bank or card provider to process the transaction.

    Returns not eligible for refunds (such as those sent back without approval) will not be refunded.

    Natural Product Variations

    Some of our items are handmade or made from natural materials. As a result, slight variations in colour, texture or finish may occur between products or compared to online images. These minor differences are not considered faults and are part of the unique character of the item.

    Damaged or Incorrect Items

    Please inspect your order upon arrival. If you receive a damaged, defective or incorrect item, email us at returns@havenlyhouseandhome.com.au within 48 hours of delivery. Be sure to include your order number and clear photos of the issue so we can resolve it promptly.

    Return Address

    Once your return request has been approved, we will provide the correct return address and instructions.

    Contact Us

    For questions about returns, refunds or warranty claims, contact us at: returns@havenlyhouseandhome.com.au

    Australian Consumer Law Notice: Nothing in this policy limits your rights under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage.