VaKa 1.1M Cat Tree Scratching Post Palm Tree Cat Post Dangling Balls Cat Toy

$59.00

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Estimated delivery between 09 October and 15 October.

Two Luxurious Cat Condos: Our premium cat tree features not one, but two spacious and cozy condos, providing your feline friend with secluded retreats for essential rest and relaxation. Cats typically require 12 to 16 hours of sleep daily, and these meticulously designed condos serve as ideal sanctuaries for their extended slumber sessions. The plush interiors and strategic placement ensure optimal comfort and security for your cat's daily napping needs.
Expansive and Plush Hammock: At the pinnacle of our cat tree sits a generously sized, ultra-comfortable hammock. This elevated perch is expertly crafted to offer your cat a superior vantage point for observing their surroundings or indulging in leisurely lounging. The hammock's deep, cushioned design provides ample space for stretching out or curling up, catering to your cat's preferred sleeping position. It's the perfect spot for your feline companion to feel like the king or queen of their domain.
Interactive Pompom Ball Sticks: Enhancing the playful aspect of our cat tree, we've incorporated removable pompom ball sticks. These engaging toys tap into your cat's natural hunting instincts and curiosity, providing hours of entertainment and mental stimulation. The dangling pompoms encourage batting, swatting, and pouncing, helping to keep your cat physically active and mentally sharp. These toys can be easily replaced or rotated to maintain your cat's interest over time.
Balanced Design for Privacy and Play: Understanding the complex nature of feline personalities, our cat tree offers a harmonious blend of private spaces and play areas. For cats that prefer solitude, the enclosed condos provide safe havens. Meanwhile, the open platforms and interactive elements cater to more sociable and playful cats. This thoughtful design ensures that cats of all temperaments can find their perfect spot within the structure, promoting overall well-being and satisfaction.
Adventure-Packed Features: For the more energetic and exploratory cats, our tree is a veritable playground. Multiple levels encourage climbing and jumping, mimicking the vertical territory cats naturally seek in the wild. The strategically placed scratching posts satisfy your cat's instinctual need to scratch and help maintain healthy claws. The variety of textures and surfaces throughout the tree provides a rich sensory experience, keeping your cat engaged and physically active.
Package Includes:

V465-51028

1x 1.1M Cat Tree: This impressive 1.1-meter tall cat tree is a comprehensive solution for your cat's entertainment, exercise, and relaxation needs. Its sturdy construction ensures stability and longevity, while the neutral color palette complements various home decors. The compact footprint allows for easy placement in apartments or smaller spaces without compromising on features. Regular use of this cat tree can help reduce furniture damage by redirecting your cat's scratching and climbing behaviors to an appropriate outlet.

At Havenly House and Home, we are committed to delivering your orders efficiently and reliably. We work closely with our suppliers and courier partners to ensure every order arrives safely and on time. Your satisfaction is our priority.

Order Processing and Dispatch

All products are shipped directly from our suppliers' distribution centres within Australia.

  • Orders are processed within 1 to 2 business days after payment is received.
  • Once dispatched, you will receive a tracking number via email.
  • Each product listing includes the estimated dispatch time frame for that item. While most products dispatch within 1 to 3 business days, made-to-order or bulky items may take longer. If delays occur, we will contact you with an update.
Estimated Delivery Times

Delivery timeframes begin once your order has left the warehouse:

  • Metro areas: 3 to 5 business days
  • Regional areas: 5 to 10 business days

Please note that delivery times may vary depending on your location, courier schedules, and external factors such as weather or public holidays.

Courier Services

We work with a range of trusted courier partners to provide safe and cost-effective delivery. Couriers are selected based on your order’s size, weight, and destination to ensure timely and cost-effective delivery. Common partners include Australia Post, Aramex, CouriersPlease, Direct Freight Express, and others.

While we strive to keep you updated, we cannot guarantee specific delivery dates or times.

Order Tracking

Once your order is on its way, we will send you a tracking link via email. You can use this to monitor the progress of your delivery at any time.

Delivery Conditions
  • Deliveries are made Monday to Friday, typically between 8am and 6pm. We cannot guarantee delivery at a specific time or date.
  • Most deliveries are to the ground floor front door. If your delivery location requires special access, please let us know in advance.
  • Some products may only be delivered within metropolitan areas. This will be stated on the product page where applicable.
  • We do not deliver to PO boxes or parcel lockers.
Important Delivery Information
Australia-Wide Shipping

We ship Australia-wide. However, certain remote postcodes may be undeliverable for some items. If your address is not serviceable, your order may be cancelled and refunded automatically.

Incomplete or Incorrect Delivery Details

Please ensure your delivery information is accurate when placing your order. We are not responsible for delays or returned parcels due to incorrect addresses or unclaimed items.

If your shipping address is incorrect, please contact us immediately. If your order has not yet been processed, we may be able to update the details. If already dispatched, we may need to cancel and reorder your item, which could result in additional charges.

If a delivery fails due to incorrect address details or remains unclaimed, and the parcel cannot be delivered within a reasonable time, we reserve the right to cancel the order. In such cases, we will refund the purchase price minus applicable shipping and handling fees.

Missed Deliveries

If no one is available at the time of delivery, the parcel may be left in a safe place (Authority to Leave) if selected at checkout. Otherwise, it may be taken to a nearby collection point, and a card or email will be provided with instructions. Authorising ATL can speed up delivery and help avoid missed deliveries and rebooking delays.

Unforeseen Delays

We do our best to dispatch orders quickly, but delays may occasionally occur due to courier issues, weather events or other factors outside our control. We will keep you informed if your order is affected.

Missing or Damaged Parcels

In the rare case your parcel arrives damaged or is missing, please notify us at support@havenlyhouseandhome.com.au within 48 hours of delivery. We will liaise with the supplier and courier to resolve the issue promptly.

Risk and Title

Risk and title to the goods passes to you upon delivery to your address or to the Authority to Leave location if selected. Please ensure delivery instructions are clear to avoid delays or misplacement.

Need Help?

For any questions or concerns about your delivery, feel free to email us at support@havenlyhouseandhome.com.au. We are here to help.

Change of Mind Returns

We accept change of mind return requests within 14 days of receiving your item. To be eligible, items must be in their original, unused condition with all tags and packaging intact.

Requests submitted after 14 days may not be accepted, and return approval is required prior to shipping any items back.

Items not eligible for change of mind returns include:

  • Health and safety products
  • Bulk purchases
  • Opened or used products

Some products with specific SKUs (such as those starting with V28, V40, V63, and V77) may be subject to different return conditions. Please refer to the individual product listing for details.

To request a return:

  • Email returns@havenlyhouseandhome.com.au within 14 days of receiving your item
  • Include your order number, the reason for return, and clear photos or videos showing the product in its original condition and packaging
Processing Change of Mind Returns

If your return request is accepted, we will provide a return shipping label. Refunds for approved change of mind returns will include the item price and original shipping fee, minus a 10% restocking fee and the return postage cost.

If you cancel your order after dispatch and request Return to Sender (RTS), the item will be processed as a change-of-mind return once received and will be subject to a 10% restocking fee and return postage costs.

Items returned to sender due to being unclaimed, or due to incorrect or incomplete address details, will be treated as change-of-mind returns and processed accordingly.

If a return label is not used and the item is returned at the customer's expense, we may not refund any postage costs unless otherwise agreed.

Cancellation Cut-Off

Please note that once your order has entered the dispatch processing stage, cancellation may no longer be possible. We encourage you to contact us as soon as possible if you wish to make changes to or cancel an order.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval status. If approved, your refund will be issued to your original payment method within 10 business days. Please allow additional time for your bank or card provider to process the transaction.

Returns not eligible for refunds (such as those sent back without approval) will not be refunded.

Natural Product Variations

Some of our items are handmade or made from natural materials. As a result, slight variations in colour, texture or finish may occur between products or compared to online images. These minor differences are not considered faults and are part of the unique character of the item.

Damaged or Incorrect Items

Please inspect your order upon arrival. If you receive a damaged, defective or incorrect item, email us at returns@havenlyhouseandhome.com.au within 48 hours of delivery. Be sure to include your order number and clear photos of the issue so we can resolve it promptly.

Return Address

Once your return request has been approved, we will provide the correct return address and instructions.

Contact Us

For questions about returns, refunds or warranty claims, contact us at: returns@havenlyhouseandhome.com.au

Australian Consumer Law Notice: Nothing in this policy limits your rights under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage.

VaKa 1.1M Cat Tree Scratching Post Palm Tree Cat Post Dangling Balls Cat Toy - Pet Care > Cat Supplies > Cat Scratching

VaKa 1.1M Cat Tree Scratching Post Palm Tree Cat Post Dangling Balls Cat Toy

$59.00

$59.00