Plush Duck Mattress Topper - Queen

$339.00 $298.00
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Estimated delivery between 09 October and 15 October.

***Made to order item. Please allow up to 7-10 days for dispatch.

Transform your sleeping experience with our premium mattress topper, designed to elevate your old and worn mattress to new heights of comfort and luxury.

"ESSENTIAL FOR LUXURY COMFORT"

Invest in this exceptional mattress topper, and you'll wonder how you ever managed without it. It's not just a purchase; it's an investment in your well-being. Experience the epitome of luxury comfort with every night's sleep.

"Indulge in the opulence of a five-star hotel mattress in your own bedroom."

If you're still unconvinced, allow the following details to illustrate the superior quality and comfort of our mattress topper:

  • Proudly manufactured in Australia
  • Premium feather and down mattress topper
  • Luxurious blend of 10% duck down and 90% duck feather
  • Filled to capacity for optimal comfort
  • Superior alternative to traditional underlays
  • Engineered to provide an exceptionally plush and relaxing night's sleep
  • Equipped with corner straps for secure and easy fitting
  • Fillings have undergone professional treatment to ensure hygiene and longevity
  • Single-stitched with a distinctive box pattern created by fabric piping
  • Unique design ensures even distribution and retention of filling
  • Widely favored by leading hotels and bedding retailers

    • Our hotel-quality mattress topper boasts a meticulously crafted blend of 10% duck down and 90% duck feather. These toppers are filled to capacity, guaranteeing unparalleled softness and comfort. The thoughtful addition of corner straps facilitates easy adjustment and secure placement on your mattress.

    To ensure the highest standards of hygiene, our fillings undergo professional treatment in Australia. Each mattress topper features precise single stitching, creating a distinctive box pattern with fabric piping. This unique design ensures that the filling remains evenly distributed, maintaining consistent comfort throughout its lifespan.

    Invest in your well-being today and embark on a journey of healthier, more restful sleep with our premium mattress topper.

    Advantages of Feather & Down

  • 100% natural materials
  • Superior warmth rating, ideal for cold sleepers
  • Higher down percentage correlates with increased warmth
  • Excellent heat retention and insulation properties, providing warmth with a light and lofty feel
  • Ethically sourced feathers from South Australian farms

    • Mattress Topper Dimensions

  • Single: 91cm x 187cm (Fill weight: 4500gm)
  • Double: 137cm x 187cm (Fill weight: 5000gm)
  • Queen: 153cm x 204cm (Fill weight: 5400gm)
  • King: 183cm x 204cm (Fill weight: 6400gm)

    • Care Instructions

    V242-AR-Q-MA-A-3907

    To maintain the quality and longevity of your luxury mattress topper, follow these care instructions:

  • Air thoroughly before initial use
  • Fluff and air frequently to maintain loft
  • Dry clean 60+ or professional rejuvenation recommended
  • Machine washable (large commercial machine recommended) or hand wash
  • Avoid bleaching, soaking, or wringing
  • Dry promptly and thoroughly after washing
  • Line dry across multiple lines, turning consistently
  • For complete dryness, tumble dry on warm setting once almost dry

    • Our commitment to quality is backed by a 1-year warranty, ensuring your satisfaction with this premium mattress topper.

    At Havenly House and Home, we are committed to delivering your orders efficiently and reliably. We work closely with our suppliers and courier partners to ensure every order arrives safely and on time. Your satisfaction is our priority.

    Order Processing and Dispatch

    All products are shipped directly from our suppliers' distribution centres within Australia.

    • Orders are processed within 1 to 2 business days after payment is received.
    • Once dispatched, you will receive a tracking number via email.
    • Each product listing includes the estimated dispatch time frame for that item. While most products dispatch within 1 to 3 business days, made-to-order or bulky items may take longer. If delays occur, we will contact you with an update.
    Estimated Delivery Times

    Delivery timeframes begin once your order has left the warehouse:

    • Metro areas: 3 to 5 business days
    • Regional areas: 5 to 10 business days

    Please note that delivery times may vary depending on your location, courier schedules, and external factors such as weather or public holidays.

    Courier Services

    We work with a range of trusted courier partners to provide safe and cost-effective delivery. Couriers are selected based on your order’s size, weight, and destination to ensure timely and cost-effective delivery. Common partners include Australia Post, Aramex, CouriersPlease, Direct Freight Express, and others.

    While we strive to keep you updated, we cannot guarantee specific delivery dates or times.

    Order Tracking

    Once your order is on its way, we will send you a tracking link via email. You can use this to monitor the progress of your delivery at any time.

    Delivery Conditions
    • Deliveries are made Monday to Friday, typically between 8am and 6pm. We cannot guarantee delivery at a specific time or date.
    • Most deliveries are to the ground floor front door. If your delivery location requires special access, please let us know in advance.
    • Some products may only be delivered within metropolitan areas. This will be stated on the product page where applicable.
    • We do not deliver to PO boxes or parcel lockers.
    Important Delivery Information
    Australia-Wide Shipping

    We ship Australia-wide. However, certain remote postcodes may be undeliverable for some items. If your address is not serviceable, your order may be cancelled and refunded automatically.

    Incomplete or Incorrect Delivery Details

    Please ensure your delivery information is accurate when placing your order. We are not responsible for delays or returned parcels due to incorrect addresses or unclaimed items.

    If your shipping address is incorrect, please contact us immediately. If your order has not yet been processed, we may be able to update the details. If already dispatched, we may need to cancel and reorder your item, which could result in additional charges.

    If a delivery fails due to incorrect address details or remains unclaimed, and the parcel cannot be delivered within a reasonable time, we reserve the right to cancel the order. In such cases, we will refund the purchase price minus applicable shipping and handling fees.

    Missed Deliveries

    If no one is available at the time of delivery, the parcel may be left in a safe place (Authority to Leave) if selected at checkout. Otherwise, it may be taken to a nearby collection point, and a card or email will be provided with instructions. Authorising ATL can speed up delivery and help avoid missed deliveries and rebooking delays.

    Unforeseen Delays

    We do our best to dispatch orders quickly, but delays may occasionally occur due to courier issues, weather events or other factors outside our control. We will keep you informed if your order is affected.

    Missing or Damaged Parcels

    In the rare case your parcel arrives damaged or is missing, please notify us at support@havenlyhouseandhome.com.au within 48 hours of delivery. We will liaise with the supplier and courier to resolve the issue promptly.

    Risk and Title

    Risk and title to the goods passes to you upon delivery to your address or to the Authority to Leave location if selected. Please ensure delivery instructions are clear to avoid delays or misplacement.

    Need Help?

    For any questions or concerns about your delivery, feel free to email us at support@havenlyhouseandhome.com.au. We are here to help.

    Change of Mind Returns

    We accept change of mind return requests within 14 days of receiving your item. To be eligible, items must be in their original, unused condition with all tags and packaging intact.

    Requests submitted after 14 days may not be accepted, and return approval is required prior to shipping any items back.

    Items not eligible for change of mind returns include:

    • Health and safety products
    • Bulk purchases
    • Opened or used products

    Some products with specific SKUs (such as those starting with V28, V40, V63, and V77) may be subject to different return conditions. Please refer to the individual product listing for details.

    To request a return:

    • Email returns@havenlyhouseandhome.com.au within 14 days of receiving your item
    • Include your order number, the reason for return, and clear photos or videos showing the product in its original condition and packaging
    Processing Change of Mind Returns

    If your return request is accepted, we will provide a return shipping label. Refunds for approved change of mind returns will include the item price and original shipping fee, minus a 10% restocking fee and the return postage cost.

    If you cancel your order after dispatch and request Return to Sender (RTS), the item will be processed as a change-of-mind return once received and will be subject to a 10% restocking fee and return postage costs.

    Items returned to sender due to being unclaimed, or due to incorrect or incomplete address details, will be treated as change-of-mind returns and processed accordingly.

    If a return label is not used and the item is returned at the customer's expense, we may not refund any postage costs unless otherwise agreed.

    Cancellation Cut-Off

    Please note that once your order has entered the dispatch processing stage, cancellation may no longer be possible. We encourage you to contact us as soon as possible if you wish to make changes to or cancel an order.

    Refunds

    Once we receive and inspect your returned item, we will notify you of the approval status. If approved, your refund will be issued to your original payment method within 10 business days. Please allow additional time for your bank or card provider to process the transaction.

    Returns not eligible for refunds (such as those sent back without approval) will not be refunded.

    Natural Product Variations

    Some of our items are handmade or made from natural materials. As a result, slight variations in colour, texture or finish may occur between products or compared to online images. These minor differences are not considered faults and are part of the unique character of the item.

    Damaged or Incorrect Items

    Please inspect your order upon arrival. If you receive a damaged, defective or incorrect item, email us at returns@havenlyhouseandhome.com.au within 48 hours of delivery. Be sure to include your order number and clear photos of the issue so we can resolve it promptly.

    Return Address

    Once your return request has been approved, we will provide the correct return address and instructions.

    Contact Us

    For questions about returns, refunds or warranty claims, contact us at: returns@havenlyhouseandhome.com.au

    Australian Consumer Law Notice: Nothing in this policy limits your rights under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage.

    Plush Duck Mattress Topper - Queen - Home & Garden > Bedding

    Plush Duck Mattress Topper - Queen

    $339.00 $298.00
    $339.00 $298.00