LONDON RATTAN 1 Seater Outdoor Ottoman Modular Wicker Lounge Furniture, Grey

$142.00

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Estimated delivery between 14 October and 20 October.

The London Rattan Outdoor Ottoman exemplifies the perfect blend of style, comfort, and affordability for your outdoor living space. This versatile piece is meticulously designed to enhance your patio, garden, or balcony while providing exceptional relaxation. The ottoman's construction features a robust galvanised steel frame with an additional layer of powder coating, ensuring long-lasting durability and protection against rust, which is crucial for outdoor furniture exposed to various weather conditions.

At the heart of this outdoor ottoman's comfort is its generously padded 10cm thick water-resistant seat cushion. This premium cushion not only offers superior comfort but also withstands outdoor elements, maintaining its plushness and shape over time. The ottoman is adorned with high-quality UV-resistant handwoven Suntech wicker in an elegant Marl Grey weave, imparting a sophisticated and natural textured appearance that complements various outdoor aesthetics.

One of the most appealing aspects of the London Rattan Outdoor Ottoman is its modularity. It seamlessly integrates with other pieces from the London Rattan collection, allowing you to create a customized outdoor seating arrangement that perfectly suits your space and lifestyle. Whether you're looking to create an intimate conversation nook or an expansive lounge area, this versatile ottoman adapts to your needs, making it an invaluable addition to any outdoor setting.

Specification


    Brand: London RattanFrame: Galvanised Powder Coated SteelColour: Marl GreyCushion Colour: Dark GreySeat Cushion Thickness: 10cmCushion Cover Material: Machine Washable PolyesterNote: Stainless steel skirting on feet not suitable for all surfaces. Colours may slightly differ from listing. Some assembly required.

    IN THE BOX

    1x London Rattan Outdoor Ottoman
  • Note: User Manual is accessible online
  • SIZE WEIGHT

    Product Dimensions (W x D x H): 66 x 66 x 50cmProduct Weight: 7kgCarton Dimensions (W x L x H): 69 x 17 x 69cmCarton Weight: 8kg

    SKU: FURODRLONAOT4


    V219-FURODRLONAOT4

    The London Rattan Outdoor Ottoman is designed with both functionality and aesthetics in mind. Its compact dimensions of 66 x 66 x 50cm make it suitable for various outdoor spaces, from spacious patios to cozy balconies. Despite its robust construction, the ottoman remains lightweight at just 7kg, allowing for easy repositioning to suit changing outdoor layouts or social gatherings.

    Maintenance of this rattan outdoor ottoman is straightforward, thanks to its durable materials and thoughtful design. The cushion cover, made from machine-washable polyester, can be easily removed and cleaned, ensuring your outdoor furniture remains fresh and inviting. The UV-resistant Suntech wicker not only maintains its appearance over time but also resists fading, cracking, and peeling, even under harsh sunlight.

    When considering the London Rattan Outdoor Ottoman for your outdoor space, it's important to note that some assembly is required. However, this process is designed to be straightforward, allowing you to quickly set up and enjoy your new outdoor furniture. The stainless steel skirting on the feet adds a touch of elegance but may not be suitable for all surfaces, so it's advisable to check compatibility with your intended placement area.

    We accept Change of Mind returns for 14 days after you have received the item in cases where you have changed your mind or made an incorrect purchase and wish to return the product. This also applies to orders canceled when the item has already been dispatched from our warehouse. The item must be in a re-saleable condition to qualify for a change of mind refund. Deductions may apply including Initial and Return Shipping, as well as restocking fee of 10% of the product price

At Havenly House and Home, we are committed to delivering your orders efficiently and reliably. We work closely with our suppliers and courier partners to ensure every order arrives safely and on time. Your satisfaction is our priority.

Order Processing and Dispatch

All products are shipped directly from our suppliers' distribution centres within Australia.

  • Orders are processed within 1 to 2 business days after payment is received.
  • Once dispatched, you will receive a tracking number via email.
  • Each product listing includes the estimated dispatch time frame for that item. While most products dispatch within 1 to 3 business days, made-to-order or bulky items may take longer. If delays occur, we will contact you with an update.
Estimated Delivery Times

Delivery timeframes begin once your order has left the warehouse:

  • Metro areas: 3 to 5 business days
  • Regional areas: 5 to 10 business days

Please note that delivery times may vary depending on your location, courier schedules, and external factors such as weather or public holidays.

Courier Services

We work with a range of trusted courier partners to provide safe and cost-effective delivery. Couriers are selected based on your order’s size, weight, and destination to ensure timely and cost-effective delivery. Common partners include Australia Post, Aramex, CouriersPlease, Direct Freight Express, and others.

While we strive to keep you updated, we cannot guarantee specific delivery dates or times.

Order Tracking

Once your order is on its way, we will send you a tracking link via email. You can use this to monitor the progress of your delivery at any time.

Delivery Conditions
  • Deliveries are made Monday to Friday, typically between 8am and 6pm. We cannot guarantee delivery at a specific time or date.
  • Most deliveries are to the ground floor front door. If your delivery location requires special access, please let us know in advance.
  • Some products may only be delivered within metropolitan areas. This will be stated on the product page where applicable.
  • We do not deliver to PO boxes or parcel lockers.
Important Delivery Information
Australia-Wide Shipping

We ship Australia-wide. However, certain remote postcodes may be undeliverable for some items. If your address is not serviceable, your order may be cancelled and refunded automatically.

Incomplete or Incorrect Delivery Details

Please ensure your delivery information is accurate when placing your order. We are not responsible for delays or returned parcels due to incorrect addresses or unclaimed items.

If your shipping address is incorrect, please contact us immediately. If your order has not yet been processed, we may be able to update the details. If already dispatched, we may need to cancel and reorder your item, which could result in additional charges.

If a delivery fails due to incorrect address details or remains unclaimed, and the parcel cannot be delivered within a reasonable time, we reserve the right to cancel the order. In such cases, we will refund the purchase price minus applicable shipping and handling fees.

Missed Deliveries

If no one is available at the time of delivery, the parcel may be left in a safe place (Authority to Leave) if selected at checkout. Otherwise, it may be taken to a nearby collection point, and a card or email will be provided with instructions. Authorising ATL can speed up delivery and help avoid missed deliveries and rebooking delays.

Unforeseen Delays

We do our best to dispatch orders quickly, but delays may occasionally occur due to courier issues, weather events or other factors outside our control. We will keep you informed if your order is affected.

Missing or Damaged Parcels

In the rare case your parcel arrives damaged or is missing, please notify us at support@havenlyhouseandhome.com.au within 48 hours of delivery. We will liaise with the supplier and courier to resolve the issue promptly.

Risk and Title

Risk and title to the goods passes to you upon delivery to your address or to the Authority to Leave location if selected. Please ensure delivery instructions are clear to avoid delays or misplacement.

Need Help?

For any questions or concerns about your delivery, feel free to email us at support@havenlyhouseandhome.com.au. We are here to help.

Change of Mind Returns

We accept change of mind return requests within 14 days of receiving your item. To be eligible, items must be in their original, unused condition with all tags and packaging intact.

Requests submitted after 14 days may not be accepted, and return approval is required prior to shipping any items back.

Items not eligible for change of mind returns include:

  • Health and safety products
  • Bulk purchases
  • Opened or used products

Some products with specific SKUs (such as those starting with V28, V40, V63, and V77) may be subject to different return conditions. Please refer to the individual product listing for details.

To request a return:

  • Email returns@havenlyhouseandhome.com.au within 14 days of receiving your item
  • Include your order number, the reason for return, and clear photos or videos showing the product in its original condition and packaging
Processing Change of Mind Returns

If your return request is accepted, we will provide a return shipping label. Refunds for approved change of mind returns will include the item price and original shipping fee, minus a 10% restocking fee and the return postage cost.

If you cancel your order after dispatch and request Return to Sender (RTS), the item will be processed as a change-of-mind return once received and will be subject to a 10% restocking fee and return postage costs.

Items returned to sender due to being unclaimed, or due to incorrect or incomplete address details, will be treated as change-of-mind returns and processed accordingly.

If a return label is not used and the item is returned at the customer's expense, we may not refund any postage costs unless otherwise agreed.

Cancellation Cut-Off

Please note that once your order has entered the dispatch processing stage, cancellation may no longer be possible. We encourage you to contact us as soon as possible if you wish to make changes to or cancel an order.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval status. If approved, your refund will be issued to your original payment method within 10 business days. Please allow additional time for your bank or card provider to process the transaction.

Returns not eligible for refunds (such as those sent back without approval) will not be refunded.

Natural Product Variations

Some of our items are handmade or made from natural materials. As a result, slight variations in colour, texture or finish may occur between products or compared to online images. These minor differences are not considered faults and are part of the unique character of the item.

Damaged or Incorrect Items

Please inspect your order upon arrival. If you receive a damaged, defective or incorrect item, email us at returns@havenlyhouseandhome.com.au within 48 hours of delivery. Be sure to include your order number and clear photos of the issue so we can resolve it promptly.

Return Address

Once your return request has been approved, we will provide the correct return address and instructions.

Contact Us

For questions about returns, refunds or warranty claims, contact us at: returns@havenlyhouseandhome.com.au

Australian Consumer Law Notice: Nothing in this policy limits your rights under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage.