Green-pink Interactive Cat Scratching Post with Playful Ball Toys, Flower Design - 35cm Height, 26cm Base

$132.00 $82.00
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Estimated delivery between 10 October and 16 October.

V888-ELOSUNG12940

Interactive Cat Scratching Post with Playful Ball Toys: A Feline Paradise

Elevate your feline companion's playtime with this exquisitely designed interactive cat scratching post. Featuring a charming flower-inspired aesthetic, this multifunctional cat furniture piece seamlessly blends into your home decor while providing essential stimulation for your beloved pet. The robust sisal-wrapped post caters to your cat's innate scratching instincts, promoting healthy claw maintenance and muscle stretching. Simultaneously, the plush base offers a cozy resting spot and houses engaging ball toys that will keep your cat entertained for hours.

  • Creative Flower Design: The aesthetically pleasing floral motif adds a whimsical and decorative element to your living space, making it an attractive addition to any room.
  • Durable Materials: Constructed with high-quality sisal fiber covering the scratching post, this cat furniture withstands frequent use while satisfying your cat's scratching needs. The soft, plush base ensures optimal comfort for lounging and play.
  • Interactive Fun: Equipped with captivating bouncing ball toys, this scratching post stimulates your cat's natural hunting instincts and encourages active play, promoting physical and mental well-being.
  • Compact Size: With a height of 35cm and a base diameter of 26cm, this cat scratching post is ideal for apartments, small homes, or any space where maximizing floor area is essential.
  • Easy Assembly: Enjoy a hassle-free setup process with included tools and clear instructions, allowing you to quickly provide your feline friend with their new favorite play spot.

    • Dimensions: 20cm (top width) x 26cm (base diameter) x 35cm (height)

    This versatile cat scratching post is suitable for kittens and adult cats alike, offering a perfect balance of scratching satisfaction and interactive play. The durable construction ensures long-lasting use, while the compact design allows for easy placement in any room of your home. By providing your cat with this dedicated scratching area, you can help protect your furniture from unwanted claw marks while promoting your pet's natural behaviors.

    Returns, Refunds and Replacements

    In accordance with the Australian Consumer Law (ACL), we offer returns, refunds, or replacements for products that are received faulty, damaged, or not as described. Our commitment to customer satisfaction ensures that all products meet the highest standards of quality and reliability. We strive to provide accurate product descriptions and images to help you make informed purchasing decisions. Please note that we do not accept returns or provide refunds for change of mind. We encourage you to carefully review the product details and consider your specific needs before making a purchase to ensure complete satisfaction with your interactive cat scratching post.

    Delivery Timeframe

    While we cannot guarantee exact arrival dates, we aim to deliver your interactive cat scratching post within the following timeframes (excluding weekends and public holidays):

  • Victoria: Approximately 7-10 working days
  • New South Wales, South Australia, Australian Capital Territory, and Queensland: Approximately 9-12 working days
  • Western Australia, Northern Territory, and Tasmania: Approximately 9-13 working days

    • Please note that these delivery estimates are subject to factors such as location, current demand, and potential shipping delays. We appreciate your patience and understanding as we work to deliver your cat's new favorite scratching post and playful ball toys as promptly as possible.

    Invest in your cat's happiness and well-being with this interactive cat scratching post, complete with engaging ball toys. Watch as your feline friend discovers the joy of scratching, playing, and lounging on their very own flower-themed paradise. Order now to provide your cat with hours of entertainment and a dedicated space for their natural behaviors.

    At Havenly House and Home, we are committed to delivering your orders efficiently and reliably. We work closely with our suppliers and courier partners to ensure every order arrives safely and on time. Your satisfaction is our priority.

    Order Processing and Dispatch

    All products are shipped directly from our suppliers' distribution centres within Australia.

    • Orders are processed within 1 to 2 business days after payment is received.
    • Once dispatched, you will receive a tracking number via email.
    • Each product listing includes the estimated dispatch time frame for that item. While most products dispatch within 1 to 3 business days, made-to-order or bulky items may take longer. If delays occur, we will contact you with an update.
    Estimated Delivery Times

    Delivery timeframes begin once your order has left the warehouse:

    • Metro areas: 3 to 5 business days
    • Regional areas: 5 to 10 business days

    Please note that delivery times may vary depending on your location, courier schedules, and external factors such as weather or public holidays.

    Courier Services

    We work with a range of trusted courier partners to provide safe and cost-effective delivery. Couriers are selected based on your order’s size, weight, and destination to ensure timely and cost-effective delivery. Common partners include Australia Post, Aramex, CouriersPlease, Direct Freight Express, and others.

    While we strive to keep you updated, we cannot guarantee specific delivery dates or times.

    Order Tracking

    Once your order is on its way, we will send you a tracking link via email. You can use this to monitor the progress of your delivery at any time.

    Delivery Conditions
    • Deliveries are made Monday to Friday, typically between 8am and 6pm. We cannot guarantee delivery at a specific time or date.
    • Most deliveries are to the ground floor front door. If your delivery location requires special access, please let us know in advance.
    • Some products may only be delivered within metropolitan areas. This will be stated on the product page where applicable.
    • We do not deliver to PO boxes or parcel lockers.
    Important Delivery Information
    Australia-Wide Shipping

    We ship Australia-wide. However, certain remote postcodes may be undeliverable for some items. If your address is not serviceable, your order may be cancelled and refunded automatically.

    Incomplete or Incorrect Delivery Details

    Please ensure your delivery information is accurate when placing your order. We are not responsible for delays or returned parcels due to incorrect addresses or unclaimed items.

    If your shipping address is incorrect, please contact us immediately. If your order has not yet been processed, we may be able to update the details. If already dispatched, we may need to cancel and reorder your item, which could result in additional charges.

    If a delivery fails due to incorrect address details or remains unclaimed, and the parcel cannot be delivered within a reasonable time, we reserve the right to cancel the order. In such cases, we will refund the purchase price minus applicable shipping and handling fees.

    Missed Deliveries

    If no one is available at the time of delivery, the parcel may be left in a safe place (Authority to Leave) if selected at checkout. Otherwise, it may be taken to a nearby collection point, and a card or email will be provided with instructions. Authorising ATL can speed up delivery and help avoid missed deliveries and rebooking delays.

    Unforeseen Delays

    We do our best to dispatch orders quickly, but delays may occasionally occur due to courier issues, weather events or other factors outside our control. We will keep you informed if your order is affected.

    Missing or Damaged Parcels

    In the rare case your parcel arrives damaged or is missing, please notify us at support@havenlyhouseandhome.com.au within 48 hours of delivery. We will liaise with the supplier and courier to resolve the issue promptly.

    Risk and Title

    Risk and title to the goods passes to you upon delivery to your address or to the Authority to Leave location if selected. Please ensure delivery instructions are clear to avoid delays or misplacement.

    Need Help?

    For any questions or concerns about your delivery, feel free to email us at support@havenlyhouseandhome.com.au. We are here to help.

    Change of Mind Returns

    We accept change of mind return requests within 14 days of receiving your item. To be eligible, items must be in their original, unused condition with all tags and packaging intact.

    Requests submitted after 14 days may not be accepted, and return approval is required prior to shipping any items back.

    Items not eligible for change of mind returns include:

    • Health and safety products
    • Bulk purchases
    • Opened or used products

    Some products with specific SKUs (such as those starting with V28, V40, V63, and V77) may be subject to different return conditions. Please refer to the individual product listing for details.

    To request a return:

    • Email returns@havenlyhouseandhome.com.au within 14 days of receiving your item
    • Include your order number, the reason for return, and clear photos or videos showing the product in its original condition and packaging
    Processing Change of Mind Returns

    If your return request is accepted, we will provide a return shipping label. Refunds for approved change of mind returns will include the item price and original shipping fee, minus a 10% restocking fee and the return postage cost.

    If you cancel your order after dispatch and request Return to Sender (RTS), the item will be processed as a change-of-mind return once received and will be subject to a 10% restocking fee and return postage costs.

    Items returned to sender due to being unclaimed, or due to incorrect or incomplete address details, will be treated as change-of-mind returns and processed accordingly.

    If a return label is not used and the item is returned at the customer's expense, we may not refund any postage costs unless otherwise agreed.

    Cancellation Cut-Off

    Please note that once your order has entered the dispatch processing stage, cancellation may no longer be possible. We encourage you to contact us as soon as possible if you wish to make changes to or cancel an order.

    Refunds

    Once we receive and inspect your returned item, we will notify you of the approval status. If approved, your refund will be issued to your original payment method within 10 business days. Please allow additional time for your bank or card provider to process the transaction.

    Returns not eligible for refunds (such as those sent back without approval) will not be refunded.

    Natural Product Variations

    Some of our items are handmade or made from natural materials. As a result, slight variations in colour, texture or finish may occur between products or compared to online images. These minor differences are not considered faults and are part of the unique character of the item.

    Damaged or Incorrect Items

    Please inspect your order upon arrival. If you receive a damaged, defective or incorrect item, email us at returns@havenlyhouseandhome.com.au within 48 hours of delivery. Be sure to include your order number and clear photos of the issue so we can resolve it promptly.

    Return Address

    Once your return request has been approved, we will provide the correct return address and instructions.

    Contact Us

    For questions about returns, refunds or warranty claims, contact us at: returns@havenlyhouseandhome.com.au

    Australian Consumer Law Notice: Nothing in this policy limits your rights under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage.

    Green-pink Interactive Cat Scratching Post with Playful Ball Toys Flower Design - 35cm Height 26cm Base - Pet Care >

    Green-pink Interactive Cat Scratching Post with Playful Ball Toys, Flower Design - 35cm Height, 26cm Base

    $132.00 $82.00
    $132.00 $82.00