Giselle Queen Mattress Topper Pillowtop 1000GSM Microfibre Filling Protector

$86.99 $64.00
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Estimated delivery between 09 October and 15 October.

Luxurious Add-On

Transform your existing mattress into a sumptuous pillowtop experience reminiscent of a five-star hotel. This premium mattress topper features generous microfibre filling, creating a lofty cushion of softness that adapts to your body's contours and supports your every movement. The advanced construction ensures it's not only comfortable but also hygienic - being anti-bacterial, dust mite resistant, and anti-allergy. This exceptional mattress topper truly merits a five-star rating for its ability to enhance your sleep quality.

Snug Under

Engineered to accommodate mattresses up to 45cm in thickness, this topper boasts a fully-fitted elastic skirt that provides a secure grip. This innovative design ensures the topper remains firmly in place throughout the night, eliminating the inconvenience of shifting or bunching. Simply cover with your preferred bed sheet for the ultimate sleep surface - a perfect fusion of comfort and practicality.

Door-to-door Delivery

Experience the convenience of a truly hassle-free purchase. This mattress topper arrives ready for immediate use, requiring no complex setup or preparation. Upon delivery, simply position the topper on your mattress to instantly upgrade your sleeping surface. Enjoy enhanced comfort and support from the very first night, as the microfibre filling works to distribute your body weight evenly and provide a more restful sleep experience.

Features

Memory resistant microfibre filling mattress topper

1000GSM microfibre filling provides lofty cushion of softness and support

Fully-fitted 45cm elastic skirt stretches up to 45cm thick mattress

Sewn pockets to prevent microfibre filling from spreading and going lumpy

Allows even weight distribution

Highly breathable

Anti-bacterial & Dust mite resistant, Anti-allergy

Side gusset for particular support

Hand wash or use Gentle Cycle in washing machine

Best to Line dry or Professional steam clean

Do not Bleach or Dry Clean or Tumble Dry

Specifications:

Size: Queen

Dimensions: 203 x 153 x 5cm

Package Content

(1) Pillowtop Mattress Topper x1

(2) Non Woven Storage Bag x1

TOPPER-PT-Q

This premium mattress topper is designed to significantly enhance your sleep experience. The high-quality microfibre filling provides exceptional comfort and support, conforming to your body's shape for a personalized sleep surface. The 1000GSM (grams per square meter) density ensures a plush feel while maintaining durability and longevity.

One of the standout features of this mattress topper is its dust mite resistant properties. Dust mites are microscopic creatures that can trigger allergies and asthma in sensitive individuals. By choosing a dust mite resistant mattress topper, you're investing in a healthier sleep environment. The anti-bacterial and anti-allergy properties further contribute to a hygienic sleeping surface, making this topper an excellent choice for those with sensitivities or allergies.

The innovative design includes sewn pockets that prevent the microfibre filling from shifting or becoming lumpy over time. This ensures consistent comfort and support across the entire surface of the topper. The side gusset provides additional edge support, maintaining the topper's shape and preventing sagging at the sides.

Maintenance of this mattress topper is straightforward. It can be hand washed or machine washed on a gentle cycle, and line drying is recommended to maintain its shape and properties. For best results, professional steam cleaning can be employed to deep clean and refresh the topper.

The included non-woven storage bag is a thoughtful addition, providing a convenient solution for storing the topper when not in use or during moves. This helps protect the topper from dust and damage, ensuring its longevity.

With a generous one-year warranty, this mattress topper represents a sound investment in your sleep quality. By combining comfort, hygiene, and durability, it offers a comprehensive solution for those looking to upgrade their sleep experience without the need for a complete mattress replacement.

At Havenly House and Home, we are committed to delivering your orders efficiently and reliably. We work closely with our suppliers and courier partners to ensure every order arrives safely and on time. Your satisfaction is our priority.

Order Processing and Dispatch

All products are shipped directly from our suppliers' distribution centres within Australia.

  • Orders are processed within 1 to 2 business days after payment is received.
  • Once dispatched, you will receive a tracking number via email.
  • Each product listing includes the estimated dispatch time frame for that item. While most products dispatch within 1 to 3 business days, made-to-order or bulky items may take longer. If delays occur, we will contact you with an update.
Estimated Delivery Times

Delivery timeframes begin once your order has left the warehouse:

  • Metro areas: 3 to 5 business days
  • Regional areas: 5 to 10 business days

Please note that delivery times may vary depending on your location, courier schedules, and external factors such as weather or public holidays.

Courier Services

We work with a range of trusted courier partners to provide safe and cost-effective delivery. Couriers are selected based on your order’s size, weight, and destination to ensure timely and cost-effective delivery. Common partners include Australia Post, Aramex, CouriersPlease, Direct Freight Express, and others.

While we strive to keep you updated, we cannot guarantee specific delivery dates or times.

Order Tracking

Once your order is on its way, we will send you a tracking link via email. You can use this to monitor the progress of your delivery at any time.

Delivery Conditions
  • Deliveries are made Monday to Friday, typically between 8am and 6pm. We cannot guarantee delivery at a specific time or date.
  • Most deliveries are to the ground floor front door. If your delivery location requires special access, please let us know in advance.
  • Some products may only be delivered within metropolitan areas. This will be stated on the product page where applicable.
  • We do not deliver to PO boxes or parcel lockers.
Important Delivery Information
Australia-Wide Shipping

We ship Australia-wide. However, certain remote postcodes may be undeliverable for some items. If your address is not serviceable, your order may be cancelled and refunded automatically.

Incomplete or Incorrect Delivery Details

Please ensure your delivery information is accurate when placing your order. We are not responsible for delays or returned parcels due to incorrect addresses or unclaimed items.

If your shipping address is incorrect, please contact us immediately. If your order has not yet been processed, we may be able to update the details. If already dispatched, we may need to cancel and reorder your item, which could result in additional charges.

If a delivery fails due to incorrect address details or remains unclaimed, and the parcel cannot be delivered within a reasonable time, we reserve the right to cancel the order. In such cases, we will refund the purchase price minus applicable shipping and handling fees.

Missed Deliveries

If no one is available at the time of delivery, the parcel may be left in a safe place (Authority to Leave) if selected at checkout. Otherwise, it may be taken to a nearby collection point, and a card or email will be provided with instructions. Authorising ATL can speed up delivery and help avoid missed deliveries and rebooking delays.

Unforeseen Delays

We do our best to dispatch orders quickly, but delays may occasionally occur due to courier issues, weather events or other factors outside our control. We will keep you informed if your order is affected.

Missing or Damaged Parcels

In the rare case your parcel arrives damaged or is missing, please notify us at support@havenlyhouseandhome.com.au within 48 hours of delivery. We will liaise with the supplier and courier to resolve the issue promptly.

Risk and Title

Risk and title to the goods passes to you upon delivery to your address or to the Authority to Leave location if selected. Please ensure delivery instructions are clear to avoid delays or misplacement.

Need Help?

For any questions or concerns about your delivery, feel free to email us at support@havenlyhouseandhome.com.au. We are here to help.

Change of Mind Returns

We accept change of mind return requests within 14 days of receiving your item. To be eligible, items must be in their original, unused condition with all tags and packaging intact.

Requests submitted after 14 days may not be accepted, and return approval is required prior to shipping any items back.

Items not eligible for change of mind returns include:

  • Health and safety products
  • Bulk purchases
  • Opened or used products

Some products with specific SKUs (such as those starting with V28, V40, V63, and V77) may be subject to different return conditions. Please refer to the individual product listing for details.

To request a return:

  • Email returns@havenlyhouseandhome.com.au within 14 days of receiving your item
  • Include your order number, the reason for return, and clear photos or videos showing the product in its original condition and packaging
Processing Change of Mind Returns

If your return request is accepted, we will provide a return shipping label. Refunds for approved change of mind returns will include the item price and original shipping fee, minus a 10% restocking fee and the return postage cost.

If you cancel your order after dispatch and request Return to Sender (RTS), the item will be processed as a change-of-mind return once received and will be subject to a 10% restocking fee and return postage costs.

Items returned to sender due to being unclaimed, or due to incorrect or incomplete address details, will be treated as change-of-mind returns and processed accordingly.

If a return label is not used and the item is returned at the customer's expense, we may not refund any postage costs unless otherwise agreed.

Cancellation Cut-Off

Please note that once your order has entered the dispatch processing stage, cancellation may no longer be possible. We encourage you to contact us as soon as possible if you wish to make changes to or cancel an order.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval status. If approved, your refund will be issued to your original payment method within 10 business days. Please allow additional time for your bank or card provider to process the transaction.

Returns not eligible for refunds (such as those sent back without approval) will not be refunded.

Natural Product Variations

Some of our items are handmade or made from natural materials. As a result, slight variations in colour, texture or finish may occur between products or compared to online images. These minor differences are not considered faults and are part of the unique character of the item.

Damaged or Incorrect Items

Please inspect your order upon arrival. If you receive a damaged, defective or incorrect item, email us at returns@havenlyhouseandhome.com.au within 48 hours of delivery. Be sure to include your order number and clear photos of the issue so we can resolve it promptly.

Return Address

Once your return request has been approved, we will provide the correct return address and instructions.

Contact Us

For questions about returns, refunds or warranty claims, contact us at: returns@havenlyhouseandhome.com.au

Australian Consumer Law Notice: Nothing in this policy limits your rights under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage.

Giselle Queen Mattress Topper Pillowtop 1000GSM Microfibre Filling Protector - Home & Garden > Bedding

Giselle Queen Mattress Topper Pillowtop 1000GSM Microfibre Filling Protector

$86.99 $64.00
$86.99 $64.00