Giselle Bedding Memory Foam Mattress Bed Cool Gel Non Spring 21cm Queen

$499.99 $339.00
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Estimated delivery between 09 October and 15 October.

Experience unparalleled comfort with the Giselle Bedding Cool Gel Memory Foam Mattress, a pinnacle of sleep technology designed to enhance your nightly rest. This innovative mattress combines three meticulously engineered foam layers to deliver a trifecta of benefits: cooling comfort, personalized pressure relief, and robust core support. The topmost layer features advanced cool gel memory foam, which efficiently dissipates body heat throughout the night, ensuring a consistently comfortable sleeping temperature. Beneath this lies a unique egg-shaped foam layer, working in tandem with a high-density supportive foam base to provide comprehensive body support and alleviate pressure at critical points.

The Giselle Bedding Cool Gel Memory Foam Mattress caters to the preferences of Australian sleepers with its medium-firm feel, striking an optimal balance between plush comfort and necessary support. A standout feature is the mattress's ability to minimize motion transfer, effectively eliminating partner disturbance and promoting uninterrupted sleep. Health-conscious individuals will appreciate the hypoallergenic and dust mite-resistant properties of the foam, contributing to a cleaner sleep environment. The mattress's durability is further enhanced by an anti-slip base, ensuring stability even during active use.

Practicality meets luxury with the removable, zipped knitted air-mesh fabric cover, which facilitates easy maintenance and cleaning. This gel memory foam mattress is available in various sizes to accommodate different bedroom setups, including single, double, and queen options. The Queen size measures 153cm x 203cm x 21cm, making it an ideal choice for couples or those who prefer extra sleeping space.

Features

Giselle Bedding - Mona Series

CertiPUR-US certified gel memory foam

Premium knitted fabric

Multi-layer foam structure

Top layer: cool gel memory foam

Middle layer: egg shaped foam

Bottom layer: high density supportive foam

Removable zipped cover

Anti-slip base

Excellent support and sublime comfort

Hypo-allergenic and dust mite resistant

Zero partner disturbance

Specifications:

Size: Queen

Dimensions: 153cm x 203cm x 21cm

Firmness: Medium Firm

Vacuum packaging: Item will expand to its normal shape within one day after unpacking.

FOAM-MFM-H021-Q

Package Content

1 x Memory foam mattress

1 x Plastic bag opener

The Giselle Bedding Cool Gel Memory Foam Mattress represents the culmination of sleep science and comfort engineering. Its three-layer design incorporates cutting-edge materials to address common sleep issues. The cool gel memory foam top layer actively regulates temperature, drawing heat away from the body to maintain an ideal sleep climate throughout the night. This innovative feature is particularly beneficial for those who tend to sleep hot or live in warmer climates.

The middle layer, composed of uniquely shaped egg foam, works in conjunction with the high-density supportive base to provide tailored support. This combination ensures proper spinal alignment and reduces pressure points, potentially alleviating common issues such as back pain and joint discomfort. The foam mattress's ability to contour to your body's shape promotes a more restful sleep by distributing weight evenly and minimizing tossing and turning.

One of the standout features of this gel memory foam mattress is its superior motion isolation. The foam's structure absorbs movement, making it an excellent choice for couples or light sleepers who are easily disturbed by their partner's movements. This characteristic, combined with the medium-firm feel that suits a wide range of sleep preferences, makes the Giselle Bedding Cool Gel Memory Foam Mattress a versatile option for various sleepers.

The mattress's hypoallergenic and dust mite-resistant properties contribute to a healthier sleep environment, potentially benefiting those with allergies or respiratory sensitivities. The removable, zipped cover not only adds an extra layer of comfort but also simplifies maintenance, allowing for easy cleaning to keep your sleep surface fresh and hygienic.

When unpacking your new foam mattress, please note that it arrives vacuum-sealed for efficient shipping. Allow up to 24 hours for the mattress to fully expand and reach its intended shape and firmness. This expansion process is normal for compressed foam mattresses and ensures that you receive the full benefits of the multi-layer foam structure.

Invest in the Giselle Bedding Cool Gel Memory Foam Mattress for a sleep experience that combines advanced technology with thoughtful design, promoting better sleep quality and overall well-being.

At Havenly House and Home, we are committed to delivering your orders efficiently and reliably. We work closely with our suppliers and courier partners to ensure every order arrives safely and on time. Your satisfaction is our priority.

Order Processing and Dispatch

All products are shipped directly from our suppliers' distribution centres within Australia.

  • Orders are processed within 1 to 2 business days after payment is received.
  • Once dispatched, you will receive a tracking number via email.
  • Each product listing includes the estimated dispatch time frame for that item. While most products dispatch within 1 to 3 business days, made-to-order or bulky items may take longer. If delays occur, we will contact you with an update.
Estimated Delivery Times

Delivery timeframes begin once your order has left the warehouse:

  • Metro areas: 3 to 5 business days
  • Regional areas: 5 to 10 business days

Please note that delivery times may vary depending on your location, courier schedules, and external factors such as weather or public holidays.

Courier Services

We work with a range of trusted courier partners to provide safe and cost-effective delivery. Couriers are selected based on your order’s size, weight, and destination to ensure timely and cost-effective delivery. Common partners include Australia Post, Aramex, CouriersPlease, Direct Freight Express, and others.

While we strive to keep you updated, we cannot guarantee specific delivery dates or times.

Order Tracking

Once your order is on its way, we will send you a tracking link via email. You can use this to monitor the progress of your delivery at any time.

Delivery Conditions
  • Deliveries are made Monday to Friday, typically between 8am and 6pm. We cannot guarantee delivery at a specific time or date.
  • Most deliveries are to the ground floor front door. If your delivery location requires special access, please let us know in advance.
  • Some products may only be delivered within metropolitan areas. This will be stated on the product page where applicable.
  • We do not deliver to PO boxes or parcel lockers.
Important Delivery Information
Australia-Wide Shipping

We ship Australia-wide. However, certain remote postcodes may be undeliverable for some items. If your address is not serviceable, your order may be cancelled and refunded automatically.

Incomplete or Incorrect Delivery Details

Please ensure your delivery information is accurate when placing your order. We are not responsible for delays or returned parcels due to incorrect addresses or unclaimed items.

If your shipping address is incorrect, please contact us immediately. If your order has not yet been processed, we may be able to update the details. If already dispatched, we may need to cancel and reorder your item, which could result in additional charges.

If a delivery fails due to incorrect address details or remains unclaimed, and the parcel cannot be delivered within a reasonable time, we reserve the right to cancel the order. In such cases, we will refund the purchase price minus applicable shipping and handling fees.

Missed Deliveries

If no one is available at the time of delivery, the parcel may be left in a safe place (Authority to Leave) if selected at checkout. Otherwise, it may be taken to a nearby collection point, and a card or email will be provided with instructions. Authorising ATL can speed up delivery and help avoid missed deliveries and rebooking delays.

Unforeseen Delays

We do our best to dispatch orders quickly, but delays may occasionally occur due to courier issues, weather events or other factors outside our control. We will keep you informed if your order is affected.

Missing or Damaged Parcels

In the rare case your parcel arrives damaged or is missing, please notify us at support@havenlyhouseandhome.com.au within 48 hours of delivery. We will liaise with the supplier and courier to resolve the issue promptly.

Risk and Title

Risk and title to the goods passes to you upon delivery to your address or to the Authority to Leave location if selected. Please ensure delivery instructions are clear to avoid delays or misplacement.

Need Help?

For any questions or concerns about your delivery, feel free to email us at support@havenlyhouseandhome.com.au. We are here to help.

Change of Mind Returns

We accept change of mind return requests within 14 days of receiving your item. To be eligible, items must be in their original, unused condition with all tags and packaging intact.

Requests submitted after 14 days may not be accepted, and return approval is required prior to shipping any items back.

Items not eligible for change of mind returns include:

  • Health and safety products
  • Bulk purchases
  • Opened or used products

Some products with specific SKUs (such as those starting with V28, V40, V63, and V77) may be subject to different return conditions. Please refer to the individual product listing for details.

To request a return:

  • Email returns@havenlyhouseandhome.com.au within 14 days of receiving your item
  • Include your order number, the reason for return, and clear photos or videos showing the product in its original condition and packaging
Processing Change of Mind Returns

If your return request is accepted, we will provide a return shipping label. Refunds for approved change of mind returns will include the item price and original shipping fee, minus a 10% restocking fee and the return postage cost.

If you cancel your order after dispatch and request Return to Sender (RTS), the item will be processed as a change-of-mind return once received and will be subject to a 10% restocking fee and return postage costs.

Items returned to sender due to being unclaimed, or due to incorrect or incomplete address details, will be treated as change-of-mind returns and processed accordingly.

If a return label is not used and the item is returned at the customer's expense, we may not refund any postage costs unless otherwise agreed.

Cancellation Cut-Off

Please note that once your order has entered the dispatch processing stage, cancellation may no longer be possible. We encourage you to contact us as soon as possible if you wish to make changes to or cancel an order.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval status. If approved, your refund will be issued to your original payment method within 10 business days. Please allow additional time for your bank or card provider to process the transaction.

Returns not eligible for refunds (such as those sent back without approval) will not be refunded.

Natural Product Variations

Some of our items are handmade or made from natural materials. As a result, slight variations in colour, texture or finish may occur between products or compared to online images. These minor differences are not considered faults and are part of the unique character of the item.

Damaged or Incorrect Items

Please inspect your order upon arrival. If you receive a damaged, defective or incorrect item, email us at returns@havenlyhouseandhome.com.au within 48 hours of delivery. Be sure to include your order number and clear photos of the issue so we can resolve it promptly.

Return Address

Once your return request has been approved, we will provide the correct return address and instructions.

Contact Us

For questions about returns, refunds or warranty claims, contact us at: returns@havenlyhouseandhome.com.au

Australian Consumer Law Notice: Nothing in this policy limits your rights under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage.