Giselle Bedding 36cm Mattress Cool Gel Memory Foam King Single

$449.99 $240.00
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Estimated delivery between 13 October and 17 October.

Experience unparalleled comfort and rejuvenation with our Giselle Bedding Luna Series Euro Top Mattress, designed to provide you with a tranquil sleep experience night after night. This meticulously crafted 36cm thick mattress exemplifies superior craftsmanship and cutting-edge sleep technology, incorporating layers of premium materials to meet all your sleep requirements.

The mattress boasts an ultra-comfortable surface featuring soft and smooth Belgium knitted fabric, ensuring a luxurious feel against your skin. At its core, the innovative 7-zoned EvenZon pocket springs system offers comprehensive support, adapting to your body's contours while minimizing partner disturbance for uninterrupted sleep.

One of the standout features of this mattress is its versatile double-sided design. On one side, you'll find high-density egg-shaped foam, while the other side incorporates cool gel memory foam. This unique construction allows you to customize your sleep experience by choosing the firmness and support level that best suits your preferences.

The cool gel memory foam technology is a game-changer for temperature regulation. It works to dissipate body heat, maintaining an optimal sleep temperature throughout the night. This feature is particularly beneficial for those who tend to sleep hot or live in warmer climates.

Furthermore, the mattress is constructed with hypoallergenic materials, effectively reducing allergens and dust mites by 99%. This makes it an excellent choice for individuals with sensitivities or allergies, ensuring a clean and healthy sleep environment.

With the Giselle Bedding Luna Series Euro Top Mattress, superior sleep quality is no longer just a dream but a tangible reality. Immerse yourself in the lap of luxury and wake up feeling refreshed and invigorated every morning.

Features

Superior 36cm thickness for enhanced comfort

Double-sided use for personalized sleep experience

Two types of firmness to suit individual preferences

Premium Belgium knitted fabric for a luxurious feel

Advanced 7-zoned EvenZon pocket spring system for targeted support

Enhanced 6-turn coil for improved durability

Zero partner disturbance technology for uninterrupted sleep

High-density egg-shaped foam for optimal pressure relief

Innovative cool gel memory foam for temperature regulation

High-resilience foam for long-lasting support

Hypo-allergenic materials for a cleaner sleep environment

99% dust mite resistant for allergy sufferers

Free from harmful chemicals for peace of mind

Specifications

Material: Cool gel memory foam, high-density foam

Firmness: Top 6.0 / Bottom 7.5 / Medium Firm

Dimensions: 203cm x 107cm x 36cm

Size: King Single

Colour: White, Black and Dark Grey

Vacuum packaging: Item will expand to its normal shape within 2 days after unpacking

Packaging Contents

1 x Giselle Bedding Luna Series Euro Top Mattress

1 x Plastic bag cutter

MATTRESS-HOTEL-LUX-KS

Care Instructions

Do not machine wash to maintain structural integrity

Avoid bleach to preserve fabric quality

Do not iron to prevent damage to foam layers

Dry cleaning is not recommended

Avoid saturating with water or other cleaning liquids

For spills, treat with a cloth and dry using a blow dryer

Spot cleaning with water or mild soap is permissible

Rotate mattress regularly to ensure even wear

Use low suction when vacuuming to protect the fabric surface

The Giselle Bedding Luna Series Euro Top Mattress combines advanced sleep technology with luxurious comfort. Its innovative cool gel memory foam layer works in harmony with the high-density egg-shaped foam to provide optimal support and temperature regulation. The gel memory foam adapts to your body's contours, alleviating pressure points and promoting proper spinal alignment. This unique combination of materials ensures a cool, comfortable sleep environment throughout the night, making it an ideal choice for those who value both comfort and temperature control in their sleep experience.

At Havenly House and Home, we are committed to delivering your orders efficiently and reliably. We work closely with our suppliers and courier partners to ensure every order arrives safely and on time. Your satisfaction is our priority.

Order Processing and Dispatch

All products are shipped directly from our suppliers' distribution centres within Australia.

  • Orders are processed within 1 to 2 business days after payment is received.
  • Once dispatched, you will receive a tracking number via email.
  • Each product listing includes the estimated dispatch time frame for that item. While most products dispatch within 1 to 3 business days, made-to-order or bulky items may take longer. If delays occur, we will contact you with an update.
Estimated Delivery Times

Delivery timeframes begin once your order has left the warehouse:

  • Metro areas: 3 to 5 business days
  • Regional areas: 5 to 10 business days

Please note that delivery times may vary depending on your location, courier schedules, and external factors such as weather or public holidays.

Courier Services

We work with a range of trusted courier partners to provide safe and cost-effective delivery. Couriers are selected based on your order’s size, weight, and destination to ensure timely and cost-effective delivery. Common partners include Australia Post, Aramex, CouriersPlease, Direct Freight Express, and others.

While we strive to keep you updated, we cannot guarantee specific delivery dates or times.

Order Tracking

Once your order is on its way, we will send you a tracking link via email. You can use this to monitor the progress of your delivery at any time.

Delivery Conditions
  • Deliveries are made Monday to Friday, typically between 8am and 6pm. We cannot guarantee delivery at a specific time or date.
  • Most deliveries are to the ground floor front door. If your delivery location requires special access, please let us know in advance.
  • Some products may only be delivered within metropolitan areas. This will be stated on the product page where applicable.
  • We do not deliver to PO boxes or parcel lockers.
Important Delivery Information
Australia-Wide Shipping

We ship Australia-wide. However, certain remote postcodes may be undeliverable for some items. If your address is not serviceable, your order may be cancelled and refunded automatically.

Incomplete or Incorrect Delivery Details

Please ensure your delivery information is accurate when placing your order. We are not responsible for delays or returned parcels due to incorrect addresses or unclaimed items.

If your shipping address is incorrect, please contact us immediately. If your order has not yet been processed, we may be able to update the details. If already dispatched, we may need to cancel and reorder your item, which could result in additional charges.

If a delivery fails due to incorrect address details or remains unclaimed, and the parcel cannot be delivered within a reasonable time, we reserve the right to cancel the order. In such cases, we will refund the purchase price minus applicable shipping and handling fees.

Missed Deliveries

If no one is available at the time of delivery, the parcel may be left in a safe place (Authority to Leave) if selected at checkout. Otherwise, it may be taken to a nearby collection point, and a card or email will be provided with instructions. Authorising ATL can speed up delivery and help avoid missed deliveries and rebooking delays.

Unforeseen Delays

We do our best to dispatch orders quickly, but delays may occasionally occur due to courier issues, weather events or other factors outside our control. We will keep you informed if your order is affected.

Missing or Damaged Parcels

In the rare case your parcel arrives damaged or is missing, please notify us at support@havenlyhouseandhome.com.au within 48 hours of delivery. We will liaise with the supplier and courier to resolve the issue promptly.

Risk and Title

Risk and title to the goods passes to you upon delivery to your address or to the Authority to Leave location if selected. Please ensure delivery instructions are clear to avoid delays or misplacement.

Need Help?

For any questions or concerns about your delivery, feel free to email us at support@havenlyhouseandhome.com.au. We are here to help.

Change of Mind Returns

We accept change of mind return requests within 14 days of receiving your item. To be eligible, items must be in their original, unused condition with all tags and packaging intact.

Requests submitted after 14 days may not be accepted, and return approval is required prior to shipping any items back.

Items not eligible for change of mind returns include:

  • Health and safety products
  • Bulk purchases
  • Opened or used products

Some products with specific SKUs (such as those starting with V28, V40, V63, and V77) may be subject to different return conditions. Please refer to the individual product listing for details.

To request a return:

  • Email returns@havenlyhouseandhome.com.au within 14 days of receiving your item
  • Include your order number, the reason for return, and clear photos or videos showing the product in its original condition and packaging
Processing Change of Mind Returns

If your return request is accepted, we will provide a return shipping label. Refunds for approved change of mind returns will include the item price and original shipping fee, minus a 10% restocking fee and the return postage cost.

If you cancel your order after dispatch and request Return to Sender (RTS), the item will be processed as a change-of-mind return once received and will be subject to a 10% restocking fee and return postage costs.

Items returned to sender due to being unclaimed, or due to incorrect or incomplete address details, will be treated as change-of-mind returns and processed accordingly.

If a return label is not used and the item is returned at the customer's expense, we may not refund any postage costs unless otherwise agreed.

Cancellation Cut-Off

Please note that once your order has entered the dispatch processing stage, cancellation may no longer be possible. We encourage you to contact us as soon as possible if you wish to make changes to or cancel an order.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval status. If approved, your refund will be issued to your original payment method within 10 business days. Please allow additional time for your bank or card provider to process the transaction.

Returns not eligible for refunds (such as those sent back without approval) will not be refunded.

Natural Product Variations

Some of our items are handmade or made from natural materials. As a result, slight variations in colour, texture or finish may occur between products or compared to online images. These minor differences are not considered faults and are part of the unique character of the item.

Damaged or Incorrect Items

Please inspect your order upon arrival. If you receive a damaged, defective or incorrect item, email us at returns@havenlyhouseandhome.com.au within 48 hours of delivery. Be sure to include your order number and clear photos of the issue so we can resolve it promptly.

Return Address

Once your return request has been approved, we will provide the correct return address and instructions.

Contact Us

For questions about returns, refunds or warranty claims, contact us at: returns@havenlyhouseandhome.com.au

Australian Consumer Law Notice: Nothing in this policy limits your rights under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage.

Giselle Bedding 36cm Mattress Cool Gel Memory Foam King Single - Furniture > Mattresses

Giselle Bedding 36cm Mattress Cool Gel Memory Foam King Single

$449.99 $240.00
$449.99 $240.00