Giselle Bedding 31cm Mattress Euro Top Queen

$459.99 $256.00
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Estimated delivery between 13 October and 17 October.

Experience unparalleled comfort with the Giselle Bedding Euro Top Mattress, a premium sleep solution crafted with meticulous attention to detail. This exceptional mattress combines lavish construction techniques with an advanced coil system, ensuring a restful night's sleep that will leave you feeling refreshed and rejuvenated.

At the heart of this mattress lies an innovative 6 working turn coil system, expertly engineered to provide the perfect balance of strength and softness. This unique design allows for optimal weight distribution and pressure relief, minimizing disturbances throughout the night. The 5 zoned pocket springs offer tailored support for different areas of your body, adapting to your individual contours for personalized comfort.

The plush Euro Top padding, combined with high-density foam, creates a luxurious sleeping surface that cradles your body in cloud-like softness. This Giselle Bedding 31cm mattress is wrapped in a luxury knitted jacquard fabric, adding a touch of elegance to your bedroom while ensuring durability and longevity.

Hypo-allergenic materials used in the construction make this mattress an excellent choice for those with sensitivities, promoting a healthier sleep environment. The independent coil system further enhances the mattress's ability to isolate motion, making it ideal for couples or light sleepers.

With over two decades of experience, our manufacturer has perfected the art of creating high-quality, affordable mattresses. The Giselle Bedding Euro Top Mattress is a testament to this expertise, offering a premium sleep experience without the premium price tag. Our extensive sales history stands as a guarantee of customer satisfaction and product reliability.

Features

Plush Euro Top padding

5 zoned pocket springs - Different levels of support

Independent coil system

6 working turn coil system

High-density foam

Hypo-allergenic material

Luxury knitted jacquard fabric

Side handles for easy positioning

Specifications

Size: Queen

Number of coils: 768

Firmness: 5.0 / Medium

Thickness: 31cm

Dimension: 203cm x 153cm x 31cm

Vacuum packaging: Item will expand to its normal shape within 1 day after unpacking

Package Contents

1 x Giselle Bedding Euro Top Mattress

1 x Plastic cutter

MATTRESS-BET-Q

Care Instructions

Do not machine wash

Do not bleach

Do not iron

Do not dry clean

Do not saturate with water or other cleaning liquids

Treat spills with a cloth and dry with blow dryer

May be spot cleaned with water or soap

Rotate mattress regularly

Vacuum using low suction

Invest in your well-being with the Giselle Bedding Euro Top Mattress. Its superior construction, featuring high-density foam and an advanced coil system, ensures that you'll wake up feeling refreshed and ready to tackle the day. Say goodbye to restless nights and hello to the rejuvenating sleep you deserve. Don't compromise on your comfort – choose Giselle Bedding for a sleep experience that truly makes a difference.

At Havenly House and Home, we are committed to delivering your orders efficiently and reliably. We work closely with our suppliers and courier partners to ensure every order arrives safely and on time. Your satisfaction is our priority.

Order Processing and Dispatch

All products are shipped directly from our suppliers' distribution centres within Australia.

  • Orders are processed within 1 to 2 business days after payment is received.
  • Once dispatched, you will receive a tracking number via email.
  • Each product listing includes the estimated dispatch time frame for that item. While most products dispatch within 1 to 3 business days, made-to-order or bulky items may take longer. If delays occur, we will contact you with an update.
Estimated Delivery Times

Delivery timeframes begin once your order has left the warehouse:

  • Metro areas: 3 to 5 business days
  • Regional areas: 5 to 10 business days

Please note that delivery times may vary depending on your location, courier schedules, and external factors such as weather or public holidays.

Courier Services

We work with a range of trusted courier partners to provide safe and cost-effective delivery. Couriers are selected based on your order’s size, weight, and destination to ensure timely and cost-effective delivery. Common partners include Australia Post, Aramex, CouriersPlease, Direct Freight Express, and others.

While we strive to keep you updated, we cannot guarantee specific delivery dates or times.

Order Tracking

Once your order is on its way, we will send you a tracking link via email. You can use this to monitor the progress of your delivery at any time.

Delivery Conditions
  • Deliveries are made Monday to Friday, typically between 8am and 6pm. We cannot guarantee delivery at a specific time or date.
  • Most deliveries are to the ground floor front door. If your delivery location requires special access, please let us know in advance.
  • Some products may only be delivered within metropolitan areas. This will be stated on the product page where applicable.
  • We do not deliver to PO boxes or parcel lockers.
Important Delivery Information
Australia-Wide Shipping

We ship Australia-wide. However, certain remote postcodes may be undeliverable for some items. If your address is not serviceable, your order may be cancelled and refunded automatically.

Incomplete or Incorrect Delivery Details

Please ensure your delivery information is accurate when placing your order. We are not responsible for delays or returned parcels due to incorrect addresses or unclaimed items.

If your shipping address is incorrect, please contact us immediately. If your order has not yet been processed, we may be able to update the details. If already dispatched, we may need to cancel and reorder your item, which could result in additional charges.

If a delivery fails due to incorrect address details or remains unclaimed, and the parcel cannot be delivered within a reasonable time, we reserve the right to cancel the order. In such cases, we will refund the purchase price minus applicable shipping and handling fees.

Missed Deliveries

If no one is available at the time of delivery, the parcel may be left in a safe place (Authority to Leave) if selected at checkout. Otherwise, it may be taken to a nearby collection point, and a card or email will be provided with instructions. Authorising ATL can speed up delivery and help avoid missed deliveries and rebooking delays.

Unforeseen Delays

We do our best to dispatch orders quickly, but delays may occasionally occur due to courier issues, weather events or other factors outside our control. We will keep you informed if your order is affected.

Missing or Damaged Parcels

In the rare case your parcel arrives damaged or is missing, please notify us at support@havenlyhouseandhome.com.au within 48 hours of delivery. We will liaise with the supplier and courier to resolve the issue promptly.

Risk and Title

Risk and title to the goods passes to you upon delivery to your address or to the Authority to Leave location if selected. Please ensure delivery instructions are clear to avoid delays or misplacement.

Need Help?

For any questions or concerns about your delivery, feel free to email us at support@havenlyhouseandhome.com.au. We are here to help.

Change of Mind Returns

We accept change of mind return requests within 14 days of receiving your item. To be eligible, items must be in their original, unused condition with all tags and packaging intact.

Requests submitted after 14 days may not be accepted, and return approval is required prior to shipping any items back.

Items not eligible for change of mind returns include:

  • Health and safety products
  • Bulk purchases
  • Opened or used products

Some products with specific SKUs (such as those starting with V28, V40, V63, and V77) may be subject to different return conditions. Please refer to the individual product listing for details.

To request a return:

  • Email returns@havenlyhouseandhome.com.au within 14 days of receiving your item
  • Include your order number, the reason for return, and clear photos or videos showing the product in its original condition and packaging
Processing Change of Mind Returns

If your return request is accepted, we will provide a return shipping label. Refunds for approved change of mind returns will include the item price and original shipping fee, minus a 10% restocking fee and the return postage cost.

If you cancel your order after dispatch and request Return to Sender (RTS), the item will be processed as a change-of-mind return once received and will be subject to a 10% restocking fee and return postage costs.

Items returned to sender due to being unclaimed, or due to incorrect or incomplete address details, will be treated as change-of-mind returns and processed accordingly.

If a return label is not used and the item is returned at the customer's expense, we may not refund any postage costs unless otherwise agreed.

Cancellation Cut-Off

Please note that once your order has entered the dispatch processing stage, cancellation may no longer be possible. We encourage you to contact us as soon as possible if you wish to make changes to or cancel an order.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval status. If approved, your refund will be issued to your original payment method within 10 business days. Please allow additional time for your bank or card provider to process the transaction.

Returns not eligible for refunds (such as those sent back without approval) will not be refunded.

Natural Product Variations

Some of our items are handmade or made from natural materials. As a result, slight variations in colour, texture or finish may occur between products or compared to online images. These minor differences are not considered faults and are part of the unique character of the item.

Damaged or Incorrect Items

Please inspect your order upon arrival. If you receive a damaged, defective or incorrect item, email us at returns@havenlyhouseandhome.com.au within 48 hours of delivery. Be sure to include your order number and clear photos of the issue so we can resolve it promptly.

Return Address

Once your return request has been approved, we will provide the correct return address and instructions.

Contact Us

For questions about returns, refunds or warranty claims, contact us at: returns@havenlyhouseandhome.com.au

Australian Consumer Law Notice: Nothing in this policy limits your rights under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage.

Giselle Bedding 31cm Mattress Euro Top Queen - Furniture > Mattresses

Giselle Bedding 31cm Mattress Euro Top Queen

$459.99 $256.00
$459.99 $256.00