Giselle Bedding 30cm Mattress Medium Firm Queen

$426.99 $232.00
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Estimated delivery between 13 October and 17 October.

The Giselle Bedding Mykonos Series Euro Top Firm Mattress is an exceptional choice for those seeking superior support and comfort in their sleep experience. This mattress is specifically engineered to provide the firm support necessary for individuals with various sleep requirements, making it an ideal solution for those who prioritize spinal alignment and pressure relief.

At the core of this firm mattress lies an advanced six working turns per coil system, a crucial feature that determines the precise level of support offered. This innovative design ensures that the mattress maintains its structural integrity and provides consistent support throughout its lifespan. Complementing this system is the independent pocketed spring design, which excels in evenly distributing body weight across the mattress surface. This feature is particularly beneficial for couples, as it minimizes motion transfer, allowing for undisturbed sleep even when a partner moves.

The Giselle Bedding Firm Mattress boasts a top layer of high-density foam, which strikes an optimal balance between firmness and comfort. This premium foam layer is designed to withstand years of use without compromising its supportive properties, ensuring long-lasting comfort and durability. The combination of the pocketed spring system and high-density foam creates a sleep surface that adapts to your body's contours while maintaining the necessary firmness for proper spinal alignment.

One of the standout features of this mattress is its premium Belgium knitted fabric cover. This luxurious material not only provides an unparalleled softness to the touch but also plays a crucial role in regulating body temperature. The fabric's breathable nature facilitates efficient heat dissipation, preventing the accumulation of excess warmth that can disrupt sleep. Additionally, the hypoallergenic properties of the mattress make it resistant to dust mites and mold, promoting a cleaner and healthier sleep environment.

Unlike many traditional mattresses that require regular flipping to maintain their shape and support, the Giselle Bedding Firm Mattress is designed for convenience. Its innovative construction eliminates the need for turning, saving you time and effort in mattress maintenance. The inclusion of side handles further enhances the mattress's user-friendly design, allowing for easy positioning and movement when needed.

The Giselle Bedding Firm Mattress represents a commitment to quality sleep and overall well-being. It is meticulously crafted to provide the therapeutic and comforting rest essential for optimal health and daily performance. Whether you're dealing with back pain, prefer a firmer sleep surface, or simply value high-quality sleep, this mattress is engineered to meet your needs.

Features

  • Premium Belgium knitted fabric for superior comfort and temperature regulation
  • High-density foam layer for lasting support and pressure relief
  • Medium-firm support ideal for various sleep positions
  • Advanced 6 working turn coil system for enhanced durability
  • Independent pocket spring design for minimal motion transfer
  • Hypo-allergenic material for a cleaner sleep environment
  • Dust mite and mould resistant properties
  • Highly breathable construction for optimal airflow
  • No-flip design for easy maintenance
  • Convenient side handles for effortless positioning
  • Specifications

  • Size: Queen
  • Number of coils: 768
  • Firmness: 7.0 / Medium Firm
  • Thickness: 30cm
  • Dimension: 203cm x 153cm x 30cm
  • Vacuum packaging: Item will expand to its normal shape within 1 day after unpacking
  • Package Contents

    1 x Pocket Spring Mattress

    MATTRESS-TT30-QUEEN

    Care Instructions

  • Do not machine wash
  • Do not bleach
  • Do not iron
  • Do not dry clean
  • Do not saturate with water or other cleaning liquids
  • Treat spills promptly with a clean cloth and dry with a blow dryer
  • Spot cleaning with water or mild soap is permissible
  • Rotate mattress regularly to ensure even wear
  • Vacuum using low suction to maintain cleanliness
  • Invest in the Giselle Bedding Firm Mattress for a sleep experience that combines advanced technology, premium materials, and thoughtful design. This mattress is not just a place to rest; it's a foundation for better health, improved productivity, and enhanced overall well-being. Experience the difference that a truly supportive and comfortable mattress can make in your daily life.

    At Havenly House and Home, we are committed to delivering your orders efficiently and reliably. We work closely with our suppliers and courier partners to ensure every order arrives safely and on time. Your satisfaction is our priority.

    Order Processing and Dispatch

    All products are shipped directly from our suppliers' distribution centres within Australia.

    • Orders are processed within 1 to 2 business days after payment is received.
    • Once dispatched, you will receive a tracking number via email.
    • Each product listing includes the estimated dispatch time frame for that item. While most products dispatch within 1 to 3 business days, made-to-order or bulky items may take longer. If delays occur, we will contact you with an update.
    Estimated Delivery Times

    Delivery timeframes begin once your order has left the warehouse:

    • Metro areas: 3 to 5 business days
    • Regional areas: 5 to 10 business days

    Please note that delivery times may vary depending on your location, courier schedules, and external factors such as weather or public holidays.

    Courier Services

    We work with a range of trusted courier partners to provide safe and cost-effective delivery. Couriers are selected based on your order’s size, weight, and destination to ensure timely and cost-effective delivery. Common partners include Australia Post, Aramex, CouriersPlease, Direct Freight Express, and others.

    While we strive to keep you updated, we cannot guarantee specific delivery dates or times.

    Order Tracking

    Once your order is on its way, we will send you a tracking link via email. You can use this to monitor the progress of your delivery at any time.

    Delivery Conditions
    • Deliveries are made Monday to Friday, typically between 8am and 6pm. We cannot guarantee delivery at a specific time or date.
    • Most deliveries are to the ground floor front door. If your delivery location requires special access, please let us know in advance.
    • Some products may only be delivered within metropolitan areas. This will be stated on the product page where applicable.
    • We do not deliver to PO boxes or parcel lockers.
    Important Delivery Information
    Australia-Wide Shipping

    We ship Australia-wide. However, certain remote postcodes may be undeliverable for some items. If your address is not serviceable, your order may be cancelled and refunded automatically.

    Incomplete or Incorrect Delivery Details

    Please ensure your delivery information is accurate when placing your order. We are not responsible for delays or returned parcels due to incorrect addresses or unclaimed items.

    If your shipping address is incorrect, please contact us immediately. If your order has not yet been processed, we may be able to update the details. If already dispatched, we may need to cancel and reorder your item, which could result in additional charges.

    If a delivery fails due to incorrect address details or remains unclaimed, and the parcel cannot be delivered within a reasonable time, we reserve the right to cancel the order. In such cases, we will refund the purchase price minus applicable shipping and handling fees.

    Missed Deliveries

    If no one is available at the time of delivery, the parcel may be left in a safe place (Authority to Leave) if selected at checkout. Otherwise, it may be taken to a nearby collection point, and a card or email will be provided with instructions. Authorising ATL can speed up delivery and help avoid missed deliveries and rebooking delays.

    Unforeseen Delays

    We do our best to dispatch orders quickly, but delays may occasionally occur due to courier issues, weather events or other factors outside our control. We will keep you informed if your order is affected.

    Missing or Damaged Parcels

    In the rare case your parcel arrives damaged or is missing, please notify us at support@havenlyhouseandhome.com.au within 48 hours of delivery. We will liaise with the supplier and courier to resolve the issue promptly.

    Risk and Title

    Risk and title to the goods passes to you upon delivery to your address or to the Authority to Leave location if selected. Please ensure delivery instructions are clear to avoid delays or misplacement.

    Need Help?

    For any questions or concerns about your delivery, feel free to email us at support@havenlyhouseandhome.com.au. We are here to help.

    Change of Mind Returns

    We accept change of mind return requests within 14 days of receiving your item. To be eligible, items must be in their original, unused condition with all tags and packaging intact.

    Requests submitted after 14 days may not be accepted, and return approval is required prior to shipping any items back.

    Items not eligible for change of mind returns include:

    • Health and safety products
    • Bulk purchases
    • Opened or used products

    Some products with specific SKUs (such as those starting with V28, V40, V63, and V77) may be subject to different return conditions. Please refer to the individual product listing for details.

    To request a return:

    • Email returns@havenlyhouseandhome.com.au within 14 days of receiving your item
    • Include your order number, the reason for return, and clear photos or videos showing the product in its original condition and packaging
    Processing Change of Mind Returns

    If your return request is accepted, we will provide a return shipping label. Refunds for approved change of mind returns will include the item price and original shipping fee, minus a 10% restocking fee and the return postage cost.

    If you cancel your order after dispatch and request Return to Sender (RTS), the item will be processed as a change-of-mind return once received and will be subject to a 10% restocking fee and return postage costs.

    Items returned to sender due to being unclaimed, or due to incorrect or incomplete address details, will be treated as change-of-mind returns and processed accordingly.

    If a return label is not used and the item is returned at the customer's expense, we may not refund any postage costs unless otherwise agreed.

    Cancellation Cut-Off

    Please note that once your order has entered the dispatch processing stage, cancellation may no longer be possible. We encourage you to contact us as soon as possible if you wish to make changes to or cancel an order.

    Refunds

    Once we receive and inspect your returned item, we will notify you of the approval status. If approved, your refund will be issued to your original payment method within 10 business days. Please allow additional time for your bank or card provider to process the transaction.

    Returns not eligible for refunds (such as those sent back without approval) will not be refunded.

    Natural Product Variations

    Some of our items are handmade or made from natural materials. As a result, slight variations in colour, texture or finish may occur between products or compared to online images. These minor differences are not considered faults and are part of the unique character of the item.

    Damaged or Incorrect Items

    Please inspect your order upon arrival. If you receive a damaged, defective or incorrect item, email us at returns@havenlyhouseandhome.com.au within 48 hours of delivery. Be sure to include your order number and clear photos of the issue so we can resolve it promptly.

    Return Address

    Once your return request has been approved, we will provide the correct return address and instructions.

    Contact Us

    For questions about returns, refunds or warranty claims, contact us at: returns@havenlyhouseandhome.com.au

    Australian Consumer Law Notice: Nothing in this policy limits your rights under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage.