Giselle Bedding 21cm Mattress Pillow Top Double

$354.99 $158.00
  • American Express
  • Apple Pay
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Union Pay
  • Visa

Estimated delivery between 13 October and 17 October.

The Giselle Bedding Normay Series Pillow Top Mattress offers an exceptional sleep experience with its 21cm profile and luxurious soft quilting top layer. This premium mattress combines comfort and support, creating an oasis of relaxation for discerning sleepers. The plush pillow top design provides an initial layer of sumptuous comfort, enveloping your body in a cocoon of softness as you settle in for the night.

At the core of this mattress lies the robust Bonnell Spring system, a time-tested technology that offers targeted support from head to toe. The Bonnell Spring core is engineered to distribute body weight evenly across the mattress surface, reducing pressure points and promoting proper spinal alignment. This innovative design ensures that you wake up feeling refreshed and free from aches and pains, ready to tackle the day ahead.

Breathability is a key feature of the Giselle Bedding Normay Series. The mattress incorporates air mesh side fabric, which enhances ventilation and promotes airflow throughout the night. This design element helps regulate temperature, keeping you cool and comfortable even during warm Australian nights. The improved air circulation also contributes to the longevity of the mattress by reducing moisture buildup and preventing the growth of allergens.

Catering to the preferences of Australian sleepers, this mattress offers a medium-firm feel, striking the perfect balance between plush comfort and robust support. This carefully calibrated firmness level ensures that you can enjoy years of restful sleep, with the mattress maintaining its shape and supportive properties over time.

Features
  • Premium knitted fabric for a luxurious feel
  • Pillow top design with soft quilting layer for enhanced comfort
  • Stable Bonnell Spring core providing excellent support
  • 6 working turns coil system for improved durability
  • Breathable air mesh side fabric for superior ventilation
  • Medium-firm firmness (6.0 on the firmness scale)
  • Hypo-allergenic materials for a healthier sleep environment
  • Excellent support and pressure redistribution properties
  • Dust mite and mould-resistant construction
  • Vacuum packed for convenient delivery and setup

    • The Giselle Bedding Normay Series Pillow Top Mattress is designed with both comfort and practicality in mind. The hypo-allergenic materials used in its construction make it an excellent choice for those with sensitivities or allergies. The mattress is also resistant to dust mites and mould, ensuring a cleaner and healthier sleep environment over time.

    For added convenience, this mattress comes vacuum packed, allowing for easy transportation and setup. Once unpacked, the mattress will expand to its full size within 24 hours, ready to provide you with nights of blissful sleep.

    Specifications
  • Firmness: 6.0 / Medium Firm
  • Thickness: 21cm
  • Wire thickness: 2.3mm
  • Size: Double
  • Dimensions: 190cm x 137cm x 21cm

    • Package Contents
    1 x Giselle Bedding Pillow Top Bonnell Spring Mattress

    MATTRESS-0754-PT-D

    Care Instructions
    To maintain the quality and longevity of your Giselle Bedding Normay Series Pillow Top Mattress, please adhere to the following care instructions:

  • Do not machine wash
  • Do not bleach
  • Do not iron
  • Do not dry clean
  • Avoid saturating with water or other cleaning liquids
  • For spills, treat with a cloth and dry using a blow dryer
  • Spot cleaning with water or mild soap is permissible
  • Rotate the mattress regularly to ensure even wear
  • Vacuum using low suction to remove dust and debris

    • By following these care instructions, you can ensure that your Giselle Bedding Normay Series Pillow Top Mattress remains in optimal condition, providing you with years of comfortable and supportive sleep. The combination of the soft quilting top layer and the robust Bonnell Spring core creates a sleep surface that adapts to your body's needs, promoting restful nights and energized mornings.

    At Havenly House and Home, we are committed to delivering your orders efficiently and reliably. We work closely with our suppliers and courier partners to ensure every order arrives safely and on time. Your satisfaction is our priority.

    Order Processing and Dispatch

    All products are shipped directly from our suppliers' distribution centres within Australia.

    • Orders are processed within 1 to 2 business days after payment is received.
    • Once dispatched, you will receive a tracking number via email.
    • Each product listing includes the estimated dispatch time frame for that item. While most products dispatch within 1 to 3 business days, made-to-order or bulky items may take longer. If delays occur, we will contact you with an update.
    Estimated Delivery Times

    Delivery timeframes begin once your order has left the warehouse:

    • Metro areas: 3 to 5 business days
    • Regional areas: 5 to 10 business days

    Please note that delivery times may vary depending on your location, courier schedules, and external factors such as weather or public holidays.

    Courier Services

    We work with a range of trusted courier partners to provide safe and cost-effective delivery. Couriers are selected based on your order’s size, weight, and destination to ensure timely and cost-effective delivery. Common partners include Australia Post, Aramex, CouriersPlease, Direct Freight Express, and others.

    While we strive to keep you updated, we cannot guarantee specific delivery dates or times.

    Order Tracking

    Once your order is on its way, we will send you a tracking link via email. You can use this to monitor the progress of your delivery at any time.

    Delivery Conditions
    • Deliveries are made Monday to Friday, typically between 8am and 6pm. We cannot guarantee delivery at a specific time or date.
    • Most deliveries are to the ground floor front door. If your delivery location requires special access, please let us know in advance.
    • Some products may only be delivered within metropolitan areas. This will be stated on the product page where applicable.
    • We do not deliver to PO boxes or parcel lockers.
    Important Delivery Information
    Australia-Wide Shipping

    We ship Australia-wide. However, certain remote postcodes may be undeliverable for some items. If your address is not serviceable, your order may be cancelled and refunded automatically.

    Incomplete or Incorrect Delivery Details

    Please ensure your delivery information is accurate when placing your order. We are not responsible for delays or returned parcels due to incorrect addresses or unclaimed items.

    If your shipping address is incorrect, please contact us immediately. If your order has not yet been processed, we may be able to update the details. If already dispatched, we may need to cancel and reorder your item, which could result in additional charges.

    If a delivery fails due to incorrect address details or remains unclaimed, and the parcel cannot be delivered within a reasonable time, we reserve the right to cancel the order. In such cases, we will refund the purchase price minus applicable shipping and handling fees.

    Missed Deliveries

    If no one is available at the time of delivery, the parcel may be left in a safe place (Authority to Leave) if selected at checkout. Otherwise, it may be taken to a nearby collection point, and a card or email will be provided with instructions. Authorising ATL can speed up delivery and help avoid missed deliveries and rebooking delays.

    Unforeseen Delays

    We do our best to dispatch orders quickly, but delays may occasionally occur due to courier issues, weather events or other factors outside our control. We will keep you informed if your order is affected.

    Missing or Damaged Parcels

    In the rare case your parcel arrives damaged or is missing, please notify us at support@havenlyhouseandhome.com.au within 48 hours of delivery. We will liaise with the supplier and courier to resolve the issue promptly.

    Risk and Title

    Risk and title to the goods passes to you upon delivery to your address or to the Authority to Leave location if selected. Please ensure delivery instructions are clear to avoid delays or misplacement.

    Need Help?

    For any questions or concerns about your delivery, feel free to email us at support@havenlyhouseandhome.com.au. We are here to help.

    Change of Mind Returns

    We accept change of mind return requests within 14 days of receiving your item. To be eligible, items must be in their original, unused condition with all tags and packaging intact.

    Requests submitted after 14 days may not be accepted, and return approval is required prior to shipping any items back.

    Items not eligible for change of mind returns include:

    • Health and safety products
    • Bulk purchases
    • Opened or used products

    Some products with specific SKUs (such as those starting with V28, V40, V63, and V77) may be subject to different return conditions. Please refer to the individual product listing for details.

    To request a return:

    • Email returns@havenlyhouseandhome.com.au within 14 days of receiving your item
    • Include your order number, the reason for return, and clear photos or videos showing the product in its original condition and packaging
    Processing Change of Mind Returns

    If your return request is accepted, we will provide a return shipping label. Refunds for approved change of mind returns will include the item price and original shipping fee, minus a 10% restocking fee and the return postage cost.

    If you cancel your order after dispatch and request Return to Sender (RTS), the item will be processed as a change-of-mind return once received and will be subject to a 10% restocking fee and return postage costs.

    Items returned to sender due to being unclaimed, or due to incorrect or incomplete address details, will be treated as change-of-mind returns and processed accordingly.

    If a return label is not used and the item is returned at the customer's expense, we may not refund any postage costs unless otherwise agreed.

    Cancellation Cut-Off

    Please note that once your order has entered the dispatch processing stage, cancellation may no longer be possible. We encourage you to contact us as soon as possible if you wish to make changes to or cancel an order.

    Refunds

    Once we receive and inspect your returned item, we will notify you of the approval status. If approved, your refund will be issued to your original payment method within 10 business days. Please allow additional time for your bank or card provider to process the transaction.

    Returns not eligible for refunds (such as those sent back without approval) will not be refunded.

    Natural Product Variations

    Some of our items are handmade or made from natural materials. As a result, slight variations in colour, texture or finish may occur between products or compared to online images. These minor differences are not considered faults and are part of the unique character of the item.

    Damaged or Incorrect Items

    Please inspect your order upon arrival. If you receive a damaged, defective or incorrect item, email us at returns@havenlyhouseandhome.com.au within 48 hours of delivery. Be sure to include your order number and clear photos of the issue so we can resolve it promptly.

    Return Address

    Once your return request has been approved, we will provide the correct return address and instructions.

    Contact Us

    For questions about returns, refunds or warranty claims, contact us at: returns@havenlyhouseandhome.com.au

    Australian Consumer Law Notice: Nothing in this policy limits your rights under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage.

    Giselle Bedding 21cm Mattress Pillow Top Double - Furniture > Mattresses

    Giselle Bedding 21cm Mattress Pillow Top Double

    $354.99 $158.00
    $354.99 $158.00