Giselle Bedding 16cm Mattress Tight Top Queen

$276.99 $151.00
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Estimated delivery between 13 October and 17 October.

The Giselle Bedding Alzbeta Bonnell Spring Mattress is an ideal choice for individuals seeking a relatively firm and comfortable sleeping surface. This high-quality Bonnell spring mattress offers a perfect balance of support and comfort, making it suitable for a wide range of sleepers.

The Bonnell spring system, a time-tested design in mattress technology, utilizes hourglass-shaped springs instead of uniform diameter coils. This innovative structure results in a firmer mattress compared to pocket spring alternatives. The benefits of this system are manifold, including enhanced body support, increased resilience, and superior ventilation. The Giselle Bedding Alzbeta Bonnell Spring Mattress excels in delivering these advantages, providing a level of comfort that surpasses expectations.

Meticulously crafted with premium materials, this Bonnell spring mattress boasts a multi-layered construction. At its core lies a stable Bonnell spring system, enveloped by high-density foam for added comfort and support. The exterior is elegantly wrapped in luxurious polyester fabric, enhancing both durability and aesthetics. Crowning this ensemble is a soft quilting layer, adding an extra touch of plushness to the sleeping surface. The result is a robust mattress that maintains its shape exceptionally well, ensuring long-lasting use while remaining supple and comfortable enough to provide all its inherent benefits.

In line with Giselle Bedding's commitment to quality, this Bonnell spring mattress is hypoallergenic and treated for dust and mould resistance. This feature makes it an excellent choice for allergy sufferers and those concerned about maintaining a clean sleeping environment.

Features
Soft quilting top layer for added comfort
Premium polyester fabric cover for durability
High-density foam for pressure relief
Stable Bonnell spring core for optimal support
6 working turn coil system for enhanced responsiveness
Medium-firm firmness suitable for various sleeping positions
Hypo-allergenic material for a healthier sleep environment
Excellent support and pressure redistribution for spinal alignment
Dust mite and mould resistant for improved hygiene
Great ventilation to regulate body temperature

Specifications
Size: Queen
Dimensions: 203cm x 153cm x 16cm
Number of coils: 660 for comprehensive support
Firmness: 6.0 / Medium Firm
Wire thickness: 2.3mm for durability
Vacuum packaging: Item will expand to its normal shape within 1 day after unpacking

Package Contents
1 x Bonnell Spring Mattress

MATTRESS-BON-Q

Care Instructions
Do not machine wash
Do not bleach
Do not iron
Do not dry clean
Do not saturate with water or other cleaning liquids
Treat spills with a cloth and dry with blow dryer
May be spot cleaned with water or soap
Rotate mattress regularly to ensure even wear
Vacuum using low suction to maintain cleanliness

The Giselle Bedding Alzbeta Bonnell Spring Mattress combines traditional spring technology with modern comfort features to provide a superior sleeping experience. Its medium-firm support is ideal for those who prefer a slightly firmer surface without sacrificing comfort. The Bonnell spring system offers excellent weight distribution and spinal alignment, making it suitable for various sleeping positions.

One of the key advantages of this spring mattress is its exceptional breathability. The Bonnell spring core allows for improved air circulation, helping to regulate body temperature throughout the night. This feature is particularly beneficial for those who tend to sleep hot or live in warmer climates.

The high-density foam layers work in harmony with the Bonnell spring system to provide targeted pressure relief. This combination helps to alleviate discomfort in common pressure points such as shoulders, hips, and knees, promoting a more restful sleep.

Durability is a hallmark of the Giselle Bedding Alzbeta Bonnell Spring Mattress. The robust spring system, coupled with high-quality materials, ensures that the mattress maintains its shape and support over time. Regular rotation, as recommended in the care instructions, will further extend the lifespan of this premium mattress.

In conclusion, the Giselle Bedding Alzbeta Bonnell Spring Mattress offers a compelling blend of traditional craftsmanship and modern comfort technologies. Its medium-firm support, excellent ventilation, and durable construction make it an ideal choice for those seeking a reliable and comfortable sleeping surface. Whether you're a back, side, or stomach sleeper, this Bonnell spring mattress is designed to provide the support and comfort needed for a rejuvenating night's sleep.

At Havenly House and Home, we are committed to delivering your orders efficiently and reliably. We work closely with our suppliers and courier partners to ensure every order arrives safely and on time. Your satisfaction is our priority.

Order Processing and Dispatch

All products are shipped directly from our suppliers' distribution centres within Australia.

  • Orders are processed within 1 to 2 business days after payment is received.
  • Once dispatched, you will receive a tracking number via email.
  • Each product listing includes the estimated dispatch time frame for that item. While most products dispatch within 1 to 3 business days, made-to-order or bulky items may take longer. If delays occur, we will contact you with an update.
Estimated Delivery Times

Delivery timeframes begin once your order has left the warehouse:

  • Metro areas: 3 to 5 business days
  • Regional areas: 5 to 10 business days

Please note that delivery times may vary depending on your location, courier schedules, and external factors such as weather or public holidays.

Courier Services

We work with a range of trusted courier partners to provide safe and cost-effective delivery. Couriers are selected based on your order’s size, weight, and destination to ensure timely and cost-effective delivery. Common partners include Australia Post, Aramex, CouriersPlease, Direct Freight Express, and others.

While we strive to keep you updated, we cannot guarantee specific delivery dates or times.

Order Tracking

Once your order is on its way, we will send you a tracking link via email. You can use this to monitor the progress of your delivery at any time.

Delivery Conditions
  • Deliveries are made Monday to Friday, typically between 8am and 6pm. We cannot guarantee delivery at a specific time or date.
  • Most deliveries are to the ground floor front door. If your delivery location requires special access, please let us know in advance.
  • Some products may only be delivered within metropolitan areas. This will be stated on the product page where applicable.
  • We do not deliver to PO boxes or parcel lockers.
Important Delivery Information
Australia-Wide Shipping

We ship Australia-wide. However, certain remote postcodes may be undeliverable for some items. If your address is not serviceable, your order may be cancelled and refunded automatically.

Incomplete or Incorrect Delivery Details

Please ensure your delivery information is accurate when placing your order. We are not responsible for delays or returned parcels due to incorrect addresses or unclaimed items.

If your shipping address is incorrect, please contact us immediately. If your order has not yet been processed, we may be able to update the details. If already dispatched, we may need to cancel and reorder your item, which could result in additional charges.

If a delivery fails due to incorrect address details or remains unclaimed, and the parcel cannot be delivered within a reasonable time, we reserve the right to cancel the order. In such cases, we will refund the purchase price minus applicable shipping and handling fees.

Missed Deliveries

If no one is available at the time of delivery, the parcel may be left in a safe place (Authority to Leave) if selected at checkout. Otherwise, it may be taken to a nearby collection point, and a card or email will be provided with instructions. Authorising ATL can speed up delivery and help avoid missed deliveries and rebooking delays.

Unforeseen Delays

We do our best to dispatch orders quickly, but delays may occasionally occur due to courier issues, weather events or other factors outside our control. We will keep you informed if your order is affected.

Missing or Damaged Parcels

In the rare case your parcel arrives damaged or is missing, please notify us at support@havenlyhouseandhome.com.au within 48 hours of delivery. We will liaise with the supplier and courier to resolve the issue promptly.

Risk and Title

Risk and title to the goods passes to you upon delivery to your address or to the Authority to Leave location if selected. Please ensure delivery instructions are clear to avoid delays or misplacement.

Need Help?

For any questions or concerns about your delivery, feel free to email us at support@havenlyhouseandhome.com.au. We are here to help.

Change of Mind Returns

We accept change of mind return requests within 14 days of receiving your item. To be eligible, items must be in their original, unused condition with all tags and packaging intact.

Requests submitted after 14 days may not be accepted, and return approval is required prior to shipping any items back.

Items not eligible for change of mind returns include:

  • Health and safety products
  • Bulk purchases
  • Opened or used products

Some products with specific SKUs (such as those starting with V28, V40, V63, and V77) may be subject to different return conditions. Please refer to the individual product listing for details.

To request a return:

  • Email returns@havenlyhouseandhome.com.au within 14 days of receiving your item
  • Include your order number, the reason for return, and clear photos or videos showing the product in its original condition and packaging
Processing Change of Mind Returns

If your return request is accepted, we will provide a return shipping label. Refunds for approved change of mind returns will include the item price and original shipping fee, minus a 10% restocking fee and the return postage cost.

If you cancel your order after dispatch and request Return to Sender (RTS), the item will be processed as a change-of-mind return once received and will be subject to a 10% restocking fee and return postage costs.

Items returned to sender due to being unclaimed, or due to incorrect or incomplete address details, will be treated as change-of-mind returns and processed accordingly.

If a return label is not used and the item is returned at the customer's expense, we may not refund any postage costs unless otherwise agreed.

Cancellation Cut-Off

Please note that once your order has entered the dispatch processing stage, cancellation may no longer be possible. We encourage you to contact us as soon as possible if you wish to make changes to or cancel an order.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval status. If approved, your refund will be issued to your original payment method within 10 business days. Please allow additional time for your bank or card provider to process the transaction.

Returns not eligible for refunds (such as those sent back without approval) will not be refunded.

Natural Product Variations

Some of our items are handmade or made from natural materials. As a result, slight variations in colour, texture or finish may occur between products or compared to online images. These minor differences are not considered faults and are part of the unique character of the item.

Damaged or Incorrect Items

Please inspect your order upon arrival. If you receive a damaged, defective or incorrect item, email us at returns@havenlyhouseandhome.com.au within 48 hours of delivery. Be sure to include your order number and clear photos of the issue so we can resolve it promptly.

Return Address

Once your return request has been approved, we will provide the correct return address and instructions.

Contact Us

For questions about returns, refunds or warranty claims, contact us at: returns@havenlyhouseandhome.com.au

Australian Consumer Law Notice: Nothing in this policy limits your rights under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage.