Giselle Bedding 13cm Mattress Tight Top Queen

$254.99 $159.00
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Estimated delivery between 13 October and 17 October.

Are you experiencing persistent muscle and body aches upon waking? A medium-firm mattress might be the solution you need. The Giselle Bedding Arina Series Bonnell spring mattress, with its 13cm thickness, offers the perfect balance of comfort and support to alleviate these issues. This mattress exemplifies superior craftsmanship and incorporates cutting-edge sleep technology to ensure a restful night's sleep.

The Giselle Bedding Arina Series mattress features a soft quilting top layer wrapped in luxurious knitted fabric, providing an initial layer of comfort. Beneath this lies high-density foam, which contours to your body's shape while maintaining optimal support. The innovative 6-turn coil system within the Bonnell spring core ensures even weight distribution and minimizes partner disturbance, allowing for uninterrupted sleep throughout the night.

One of the standout features of this Giselle Bedding Arina Series mattress is its hypoallergenic construction. The use of allergy-friendly materials makes it an excellent choice for those prone to allergies or respiratory issues. Furthermore, the mattress is treated to resist dust mites and mould, contributing to a healthier sleep environment and promoting better overall sleep quality.

The medium-firm firmness level, rated at 6.0 on the firmness scale, provides an ideal balance of comfort and support. This level of firmness is particularly beneficial for those seeking relief from back pain or requiring additional spinal support during sleep. The even weight and pressure distribution offered by the Bonnell spring system help to alleviate pressure points and promote proper spinal alignment.

Ventilation is another key aspect of the Giselle Bedding Arina Series mattress design. The construction allows for excellent air circulation, which helps regulate temperature and moisture levels throughout the night. This feature contributes to a more comfortable sleep experience, particularly for those who tend to sleep hot.

It's worth noting that this mattress is free from harmful chemicals that could potentially disrupt your sleep or pose health risks. The hygienic construction ensures that you can rest easy, knowing you're sleeping on a safe and clean surface.

Features of the Giselle Bedding Arina Series Mattress

  • Soft quilting top layer for immediate comfort
  • Luxury knitted fabric cover for a premium feel
  • High-density foam for optimal support and contouring
  • Bonnell spring core with a six-coil system for enhanced support
  • Medium-firm mattress (6.0 on the firmness scale)
  • Hypoallergenic materials suitable for allergy sufferers
  • Excellent support with even weight and pressure distribution
  • Dust mite and mould-resistant treatment
  • Superior ventilation for temperature regulation
  • Zero partner disturbance design
  • Specifications

  • Brand: Giselle Bedding
  • Series: Arina
  • Thickness: 13cm
  • Firmness: 6.0 (medium-firm)
  • Wire thickness: 2.3mm
  • Queen size dimensions: 203cm x 153cm x 13cm
  • Colour: White
  • Vacuum packaging: Expands to normal shape within 1 day after unpacking
  • Assembly required: No
  • Package Contents:

    1 x Giselle Bedding Arina Series Mattress

    1 x Plastic Bag Cutter

    MATTRESS-B-13D-WH-Q

    The Giselle Bedding Arina Series mattress comes with a 5-year warranty, providing peace of mind and assurance of its quality and durability. Experience the difference that a well-crafted, medium-firm mattress can make to your sleep quality and overall well-being with the Giselle Bedding Arina Series Bonnell spring mattress.

    At Havenly House and Home, we are committed to delivering your orders efficiently and reliably. We work closely with our suppliers and courier partners to ensure every order arrives safely and on time. Your satisfaction is our priority.

    Order Processing and Dispatch

    All products are shipped directly from our suppliers' distribution centres within Australia.

    • Orders are processed within 1 to 2 business days after payment is received.
    • Once dispatched, you will receive a tracking number via email.
    • Each product listing includes the estimated dispatch time frame for that item. While most products dispatch within 1 to 3 business days, made-to-order or bulky items may take longer. If delays occur, we will contact you with an update.
    Estimated Delivery Times

    Delivery timeframes begin once your order has left the warehouse:

    • Metro areas: 3 to 5 business days
    • Regional areas: 5 to 10 business days

    Please note that delivery times may vary depending on your location, courier schedules, and external factors such as weather or public holidays.

    Courier Services

    We work with a range of trusted courier partners to provide safe and cost-effective delivery. Couriers are selected based on your order’s size, weight, and destination to ensure timely and cost-effective delivery. Common partners include Australia Post, Aramex, CouriersPlease, Direct Freight Express, and others.

    While we strive to keep you updated, we cannot guarantee specific delivery dates or times.

    Order Tracking

    Once your order is on its way, we will send you a tracking link via email. You can use this to monitor the progress of your delivery at any time.

    Delivery Conditions
    • Deliveries are made Monday to Friday, typically between 8am and 6pm. We cannot guarantee delivery at a specific time or date.
    • Most deliveries are to the ground floor front door. If your delivery location requires special access, please let us know in advance.
    • Some products may only be delivered within metropolitan areas. This will be stated on the product page where applicable.
    • We do not deliver to PO boxes or parcel lockers.
    Important Delivery Information
    Australia-Wide Shipping

    We ship Australia-wide. However, certain remote postcodes may be undeliverable for some items. If your address is not serviceable, your order may be cancelled and refunded automatically.

    Incomplete or Incorrect Delivery Details

    Please ensure your delivery information is accurate when placing your order. We are not responsible for delays or returned parcels due to incorrect addresses or unclaimed items.

    If your shipping address is incorrect, please contact us immediately. If your order has not yet been processed, we may be able to update the details. If already dispatched, we may need to cancel and reorder your item, which could result in additional charges.

    If a delivery fails due to incorrect address details or remains unclaimed, and the parcel cannot be delivered within a reasonable time, we reserve the right to cancel the order. In such cases, we will refund the purchase price minus applicable shipping and handling fees.

    Missed Deliveries

    If no one is available at the time of delivery, the parcel may be left in a safe place (Authority to Leave) if selected at checkout. Otherwise, it may be taken to a nearby collection point, and a card or email will be provided with instructions. Authorising ATL can speed up delivery and help avoid missed deliveries and rebooking delays.

    Unforeseen Delays

    We do our best to dispatch orders quickly, but delays may occasionally occur due to courier issues, weather events or other factors outside our control. We will keep you informed if your order is affected.

    Missing or Damaged Parcels

    In the rare case your parcel arrives damaged or is missing, please notify us at support@havenlyhouseandhome.com.au within 48 hours of delivery. We will liaise with the supplier and courier to resolve the issue promptly.

    Risk and Title

    Risk and title to the goods passes to you upon delivery to your address or to the Authority to Leave location if selected. Please ensure delivery instructions are clear to avoid delays or misplacement.

    Need Help?

    For any questions or concerns about your delivery, feel free to email us at support@havenlyhouseandhome.com.au. We are here to help.

    Change of Mind Returns

    We accept change of mind return requests within 14 days of receiving your item. To be eligible, items must be in their original, unused condition with all tags and packaging intact.

    Requests submitted after 14 days may not be accepted, and return approval is required prior to shipping any items back.

    Items not eligible for change of mind returns include:

    • Health and safety products
    • Bulk purchases
    • Opened or used products

    Some products with specific SKUs (such as those starting with V28, V40, V63, and V77) may be subject to different return conditions. Please refer to the individual product listing for details.

    To request a return:

    • Email returns@havenlyhouseandhome.com.au within 14 days of receiving your item
    • Include your order number, the reason for return, and clear photos or videos showing the product in its original condition and packaging
    Processing Change of Mind Returns

    If your return request is accepted, we will provide a return shipping label. Refunds for approved change of mind returns will include the item price and original shipping fee, minus a 10% restocking fee and the return postage cost.

    If you cancel your order after dispatch and request Return to Sender (RTS), the item will be processed as a change-of-mind return once received and will be subject to a 10% restocking fee and return postage costs.

    Items returned to sender due to being unclaimed, or due to incorrect or incomplete address details, will be treated as change-of-mind returns and processed accordingly.

    If a return label is not used and the item is returned at the customer's expense, we may not refund any postage costs unless otherwise agreed.

    Cancellation Cut-Off

    Please note that once your order has entered the dispatch processing stage, cancellation may no longer be possible. We encourage you to contact us as soon as possible if you wish to make changes to or cancel an order.

    Refunds

    Once we receive and inspect your returned item, we will notify you of the approval status. If approved, your refund will be issued to your original payment method within 10 business days. Please allow additional time for your bank or card provider to process the transaction.

    Returns not eligible for refunds (such as those sent back without approval) will not be refunded.

    Natural Product Variations

    Some of our items are handmade or made from natural materials. As a result, slight variations in colour, texture or finish may occur between products or compared to online images. These minor differences are not considered faults and are part of the unique character of the item.

    Damaged or Incorrect Items

    Please inspect your order upon arrival. If you receive a damaged, defective or incorrect item, email us at returns@havenlyhouseandhome.com.au within 48 hours of delivery. Be sure to include your order number and clear photos of the issue so we can resolve it promptly.

    Return Address

    Once your return request has been approved, we will provide the correct return address and instructions.

    Contact Us

    For questions about returns, refunds or warranty claims, contact us at: returns@havenlyhouseandhome.com.au

    Australian Consumer Law Notice: Nothing in this policy limits your rights under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage.