Disney Thomas Friends Embroidered Cushion 27 x 27cm

$51.00

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Estimated delivery between 08 October and 14 October.

Embark on a delightful journey with the Thomas Friends Embroidered Cushion, a charming addition to any child's bedroom. This 27 x 27cm cushion, officially licensed by Disney, showcases an exquisitely embroidered design of the beloved Thomas the Tank Engine. The iconic blue locomotive, known for his cheerful "Peep! peep!" greeting, comes to life on this soft and comforting pillow.

Crafted with care, this Thomas Friends embroidered cushion is made from high-quality polyester, ensuring both durability and a gentle touch against your child's skin. The cushion's vibrant color palette, featuring Thomas's signature blue along with accents of yellow, red, black, grey, and white, perfectly captures the essence of the Island of Sodor. This thoughtfully designed piece serves as an ideal finishing touch to any Thomas & Friends themed bedroom, bringing a splash of color and character to your little one's space.

Features:

  • Officially licensed Thomas & Friends merchandise
  • Intricately embroidered design for lasting quality
  • Soft polyester cover for comfort
  • Plush polyester insert for optimal support
  • Versatile 27 x 27cm size, perfect for beds, chairs, or floor seating
  • Vibrant color scheme inspired by Thomas the Tank Engine
  • Set Includes:

  • 1 x Filled Cushion - 27 x 27 cm
  • Fabrication:

  • Cover: Polyester
  • Insert: Polyester
  • The Thomas Friends Embroidered Cushion is not just a decorative piece; it's a functional and comforting companion for your child. Whether used as a snuggly bedtime friend, a supportive backrest for story time, or a cozy addition to playtime on the floor, this cushion is sure to become a cherished part of your little one's daily adventures.

    The cushion's durable polyester construction ensures it can withstand the rough and tumble of everyday use, while still maintaining its shape and vibrant appearance. The embroidered design adds a premium touch, elevating it above standard printed cushions and ensuring the beloved Thomas character remains clear and crisp for years to come.

    Care Instructions:

    V442-CAP-CUSHION-THOMASSMALL-RED-SQ

  • Hand Wash Recommended
  • See label for detailed instructions before first use.
  • To maintain the cushion's quality and appearance, gentle hand washing is recommended. This careful approach helps preserve the intricate embroidery and vibrant colors, ensuring your Thomas Friends embroidered cushion remains a delightful part of your child's room for years to come. Always refer to the care label for specific instructions before the first wash to ensure the longevity of this charming Thomas & Friends themed accessory.

    Bring the magic of Sodor into your home with this enchanting Thomas Friends Embroidered Cushion. It's more than just a decorative item; it's a gateway to imaginative play, comfort, and sweet dreams for your little Thomas enthusiast. Let this cushion be the perfect companion on your child's journey through the wonderful world of Thomas & Friends.

    At Havenly House and Home, we are committed to delivering your orders efficiently and reliably. We work closely with our suppliers and courier partners to ensure every order arrives safely and on time. Your satisfaction is our priority.

    Order Processing and Dispatch

    All products are shipped directly from our suppliers' distribution centres within Australia.

    • Orders are processed within 1 to 2 business days after payment is received.
    • Once dispatched, you will receive a tracking number via email.
    • Each product listing includes the estimated dispatch time frame for that item. While most products dispatch within 1 to 3 business days, made-to-order or bulky items may take longer. If delays occur, we will contact you with an update.
    Estimated Delivery Times

    Delivery timeframes begin once your order has left the warehouse:

    • Metro areas: 3 to 5 business days
    • Regional areas: 5 to 10 business days

    Please note that delivery times may vary depending on your location, courier schedules, and external factors such as weather or public holidays.

    Courier Services

    We work with a range of trusted courier partners to provide safe and cost-effective delivery. Couriers are selected based on your order’s size, weight, and destination to ensure timely and cost-effective delivery. Common partners include Australia Post, Aramex, CouriersPlease, Direct Freight Express, and others.

    While we strive to keep you updated, we cannot guarantee specific delivery dates or times.

    Order Tracking

    Once your order is on its way, we will send you a tracking link via email. You can use this to monitor the progress of your delivery at any time.

    Delivery Conditions
    • Deliveries are made Monday to Friday, typically between 8am and 6pm. We cannot guarantee delivery at a specific time or date.
    • Most deliveries are to the ground floor front door. If your delivery location requires special access, please let us know in advance.
    • Some products may only be delivered within metropolitan areas. This will be stated on the product page where applicable.
    • We do not deliver to PO boxes or parcel lockers.
    Important Delivery Information
    Australia-Wide Shipping

    We ship Australia-wide. However, certain remote postcodes may be undeliverable for some items. If your address is not serviceable, your order may be cancelled and refunded automatically.

    Incomplete or Incorrect Delivery Details

    Please ensure your delivery information is accurate when placing your order. We are not responsible for delays or returned parcels due to incorrect addresses or unclaimed items.

    If your shipping address is incorrect, please contact us immediately. If your order has not yet been processed, we may be able to update the details. If already dispatched, we may need to cancel and reorder your item, which could result in additional charges.

    If a delivery fails due to incorrect address details or remains unclaimed, and the parcel cannot be delivered within a reasonable time, we reserve the right to cancel the order. In such cases, we will refund the purchase price minus applicable shipping and handling fees.

    Missed Deliveries

    If no one is available at the time of delivery, the parcel may be left in a safe place (Authority to Leave) if selected at checkout. Otherwise, it may be taken to a nearby collection point, and a card or email will be provided with instructions. Authorising ATL can speed up delivery and help avoid missed deliveries and rebooking delays.

    Unforeseen Delays

    We do our best to dispatch orders quickly, but delays may occasionally occur due to courier issues, weather events or other factors outside our control. We will keep you informed if your order is affected.

    Missing or Damaged Parcels

    In the rare case your parcel arrives damaged or is missing, please notify us at support@havenlyhouseandhome.com.au within 48 hours of delivery. We will liaise with the supplier and courier to resolve the issue promptly.

    Risk and Title

    Risk and title to the goods passes to you upon delivery to your address or to the Authority to Leave location if selected. Please ensure delivery instructions are clear to avoid delays or misplacement.

    Need Help?

    For any questions or concerns about your delivery, feel free to email us at support@havenlyhouseandhome.com.au. We are here to help.

    Change of Mind Returns

    We accept change of mind return requests within 14 days of receiving your item. To be eligible, items must be in their original, unused condition with all tags and packaging intact.

    Requests submitted after 14 days may not be accepted, and return approval is required prior to shipping any items back.

    Items not eligible for change of mind returns include:

    • Health and safety products
    • Bulk purchases
    • Opened or used products

    Some products with specific SKUs (such as those starting with V28, V40, V63, and V77) may be subject to different return conditions. Please refer to the individual product listing for details.

    To request a return:

    • Email returns@havenlyhouseandhome.com.au within 14 days of receiving your item
    • Include your order number, the reason for return, and clear photos or videos showing the product in its original condition and packaging
    Processing Change of Mind Returns

    If your return request is accepted, we will provide a return shipping label. Refunds for approved change of mind returns will include the item price and original shipping fee, minus a 10% restocking fee and the return postage cost.

    If you cancel your order after dispatch and request Return to Sender (RTS), the item will be processed as a change-of-mind return once received and will be subject to a 10% restocking fee and return postage costs.

    Items returned to sender due to being unclaimed, or due to incorrect or incomplete address details, will be treated as change-of-mind returns and processed accordingly.

    If a return label is not used and the item is returned at the customer's expense, we may not refund any postage costs unless otherwise agreed.

    Cancellation Cut-Off

    Please note that once your order has entered the dispatch processing stage, cancellation may no longer be possible. We encourage you to contact us as soon as possible if you wish to make changes to or cancel an order.

    Refunds

    Once we receive and inspect your returned item, we will notify you of the approval status. If approved, your refund will be issued to your original payment method within 10 business days. Please allow additional time for your bank or card provider to process the transaction.

    Returns not eligible for refunds (such as those sent back without approval) will not be refunded.

    Natural Product Variations

    Some of our items are handmade or made from natural materials. As a result, slight variations in colour, texture or finish may occur between products or compared to online images. These minor differences are not considered faults and are part of the unique character of the item.

    Damaged or Incorrect Items

    Please inspect your order upon arrival. If you receive a damaged, defective or incorrect item, email us at returns@havenlyhouseandhome.com.au within 48 hours of delivery. Be sure to include your order number and clear photos of the issue so we can resolve it promptly.

    Return Address

    Once your return request has been approved, we will provide the correct return address and instructions.

    Contact Us

    For questions about returns, refunds or warranty claims, contact us at: returns@havenlyhouseandhome.com.au

    Australian Consumer Law Notice: Nothing in this policy limits your rights under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage.