Havenly House & Home
Grandeur Queen Mattress Latex Foam 7 Zone Pocket Spring
Features:
Specifications:
Package Content:
- 1X Premium Quality Mattress featuring 7 Zone Pocket Spring technology
Experience the ultimate in sleep comfort with this meticulously crafted mattress. The premium quality stretch knit fabric, Oeko-Tex approved, forms a protective barrier against dust mites and allergens, ensuring a hygienic sleep environment. Beneath this luxurious surface lies a layer of SGS certified Natural Latex Foam, expertly designed to provide maximum pressure relief and comfort.
At the core of this exceptional mattress is the innovative 7 Zone Pocket Spring system. This advanced technology features individually wrapped springs that respond independently to your body's unique contours. The result is personalized support across seven distinct zones, ensuring optimal spinal alignment and pressure distribution throughout the night.
The high-density foam layers work in harmony with the pocket spring system to create a sleep surface that is both supportive and breathable. This carefully engineered combination helps regulate your body temperature, keeping you comfortable throughout the night. The medium-firm feel strikes the perfect balance between plush comfort and robust support, catering to a wide range of sleep preferences.
For couples, the Minimum Partner Disturbance Technology is a game-changer. This innovative feature significantly reduces motion transfer, allowing you to enjoy undisturbed sleep even if your partner moves during the night. The Queen size dimensions of 152 x 203 cm provide ample space for two, while the generous 34 cm thickness ensures a luxurious and supportive sleep experience.
Safety and quality are paramount in this mattress design. Dual certifications from CertiPUR-US and OEKO-TEX guarantee that the materials used meet rigorous standards for emissions, content, and durability. The eco-substance certification further underscores the manufacturer's commitment to environmentally responsible production methods.
Invest in your sleep quality with this premium mattress that combines cutting-edge pocket spring technology with the finest materials. Experience the difference that targeted support, superior comfort, and innovative design can make in your nightly rest and overall well-being.
Grandeur Queen Mattress Latex Foam 7 Zone Pocket Spring
Estimated delivery between 23 May and 29 May.
Features:
Specifications:
Package Content:
- 1X Premium Quality Mattress featuring 7 Zone Pocket Spring technology
Experience the ultimate in sleep comfort with this meticulously crafted mattress. The premium quality stretch knit fabric, Oeko-Tex approved, forms a protective barrier against dust mites and allergens, ensuring a hygienic sleep environment. Beneath this luxurious surface lies a layer of SGS certified Natural Latex Foam, expertly designed to provide maximum pressure relief and comfort.
At the core of this exceptional mattress is the innovative 7 Zone Pocket Spring system. This advanced technology features individually wrapped springs that respond independently to your body's unique contours. The result is personalized support across seven distinct zones, ensuring optimal spinal alignment and pressure distribution throughout the night.
The high-density foam layers work in harmony with the pocket spring system to create a sleep surface that is both supportive and breathable. This carefully engineered combination helps regulate your body temperature, keeping you comfortable throughout the night. The medium-firm feel strikes the perfect balance between plush comfort and robust support, catering to a wide range of sleep preferences.
For couples, the Minimum Partner Disturbance Technology is a game-changer. This innovative feature significantly reduces motion transfer, allowing you to enjoy undisturbed sleep even if your partner moves during the night. The Queen size dimensions of 152 x 203 cm provide ample space for two, while the generous 34 cm thickness ensures a luxurious and supportive sleep experience.
Safety and quality are paramount in this mattress design. Dual certifications from CertiPUR-US and OEKO-TEX guarantee that the materials used meet rigorous standards for emissions, content, and durability. The eco-substance certification further underscores the manufacturer's commitment to environmentally responsible production methods.
Invest in your sleep quality with this premium mattress that combines cutting-edge pocket spring technology with the finest materials. Experience the difference that targeted support, superior comfort, and innovative design can make in your nightly rest and overall well-being.
Order Processing and Shipping Timeframes
All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.
Estimated Delivery Times
After dispatch, estimated delivery times vary based on the destination:
Metro Areas: 3-5 business days
Regional Areas: 5-10 business days
Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.
Courier Services
We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.
Order Tracking
Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.
Important Information on Deliveries
Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.
Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.
Change of Mind Returns
We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:
Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.
Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.
To submit a change of mind return request:
Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.
Include images or videos showing the product in its original packaging, along with the reason for return.
Processing Change of Mind Returns
If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.
For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.
Refunds
We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.
For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.
Damages and Issues
Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.
All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.
To make a warranty claim:
Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.
We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.
Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.
