Havenly House & Home
Grandeur Double Mattress Latex Foam 7 Zone Pocket Spring
Features:
Specifications:
Experience the pinnacle of sleep comfort with this meticulously crafted mattress. The premium stretch knit fabric, certified by Oeko-Tex, forms a protective barrier against allergens and dust mites, ensuring a clean and healthy sleep environment. At the core of this mattress lies the SGS certified Natural Latex Foam, which works in harmony with the high-density foam layers to provide unparalleled pressure relief and support.
The innovative 7 Zone Pocket Spring system is a testament to advanced sleep technology. Each zone is designed to respond independently to your body's unique contours, offering targeted support where you need it most. This zone pocket spring design ensures proper spinal alignment and reduces pressure points, contributing to a more restful and rejuvenating sleep experience.
For those who share their bed, the Minimum Partner Disturbance Technology is a game-changer. This feature minimizes motion transfer, allowing you to enjoy uninterrupted sleep even if your partner moves during the night. Combined with the breathable construction of the mattress, which helps regulate temperature, you're guaranteed a comfortable and undisturbed night's rest.
The mattress's medium-firm feel strikes the perfect balance between support and comfort, making it suitable for a wide range of sleep preferences. With its generous 34 cm thickness and double size dimensions of 137 x 188 cm, this mattress offers ample space and support for couples or individuals who enjoy extra room.
Safety and quality are paramount, as evidenced by the dual certifications from CertiPUR-US and OEKO-TEX. These certifications assure you that the mattress is free from harmful substances and meets rigorous environmental and safety standards. By choosing this mattress, you're not only investing in your sleep quality but also in a product that prioritizes your health and the environment.
Package Content:
- 1X Mattress, ready to provide you with years of comfortable, supportive sleep
Grandeur Double Mattress Latex Foam 7 Zone Pocket Spring
Estimated delivery between 23 May and 29 May.
Features:
Specifications:
Experience the pinnacle of sleep comfort with this meticulously crafted mattress. The premium stretch knit fabric, certified by Oeko-Tex, forms a protective barrier against allergens and dust mites, ensuring a clean and healthy sleep environment. At the core of this mattress lies the SGS certified Natural Latex Foam, which works in harmony with the high-density foam layers to provide unparalleled pressure relief and support.
The innovative 7 Zone Pocket Spring system is a testament to advanced sleep technology. Each zone is designed to respond independently to your body's unique contours, offering targeted support where you need it most. This zone pocket spring design ensures proper spinal alignment and reduces pressure points, contributing to a more restful and rejuvenating sleep experience.
For those who share their bed, the Minimum Partner Disturbance Technology is a game-changer. This feature minimizes motion transfer, allowing you to enjoy uninterrupted sleep even if your partner moves during the night. Combined with the breathable construction of the mattress, which helps regulate temperature, you're guaranteed a comfortable and undisturbed night's rest.
The mattress's medium-firm feel strikes the perfect balance between support and comfort, making it suitable for a wide range of sleep preferences. With its generous 34 cm thickness and double size dimensions of 137 x 188 cm, this mattress offers ample space and support for couples or individuals who enjoy extra room.
Safety and quality are paramount, as evidenced by the dual certifications from CertiPUR-US and OEKO-TEX. These certifications assure you that the mattress is free from harmful substances and meets rigorous environmental and safety standards. By choosing this mattress, you're not only investing in your sleep quality but also in a product that prioritizes your health and the environment.
Package Content:
- 1X Mattress, ready to provide you with years of comfortable, supportive sleep
Order Processing and Shipping Timeframes
All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.
Estimated Delivery Times
After dispatch, estimated delivery times vary based on the destination:
Metro Areas: 3-5 business days
Regional Areas: 5-10 business days
Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.
Courier Services
We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.
Order Tracking
Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.
Important Information on Deliveries
Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.
Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.
Change of Mind Returns
We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:
Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.
Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.
To submit a change of mind return request:
Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.
Include images or videos showing the product in its original packaging, along with the reason for return.
Processing Change of Mind Returns
If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.
For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.
Refunds
We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.
For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.
Damages and Issues
Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.
All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.
To make a warranty claim:
Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.
We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.
Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.
