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Havenly House & Home
Retreat Double Mattress Inner Spring
Features of the Premium Quality Retreat Double Mattress:
Detailed Specifications of the Retreat Double Mattress:
The Retreat Double Mattress combines premium quality materials with innovative design to deliver an exceptional sleep experience. The Oeko-Tex approved stretch knit fabric not only provides a luxurious feel but also acts as a barrier against common sleep disturbances such as dust mites and allergens. This attention to detail ensures that you can enjoy a peaceful and healthy night's rest.
At the core of this mattress lies the advanced 2.3 Concave Coil Inner Spring system. This unique construction marries the familiar comfort of a traditional spring mattress with enhanced support and improved air circulation. The concave design of the coils allows for better contouring to your body shape, providing targeted support where you need it most while maintaining optimal spinal alignment.
The high-density foam layers work in harmony with the spring system to offer a perfect balance of comfort and support. These premium foams are not only resilient and long-lasting but also contribute to the mattress's breathability. By allowing air to circulate freely, the Retreat Double Mattress helps regulate your body temperature throughout the night, preventing overheating and ensuring a consistently comfortable sleep environment.
Safety and health considerations are paramount in the design of this mattress. The foams used are certified to be free from harmful substances, making the mattress hypoallergenic and ideal for those with sensitivities. The CertiPUR-US and OEKO-TEX certifications further attest to the mattress's quality and safety standards, giving you peace of mind as you rest.
With its medium-firm feel, the Retreat Double Mattress caters to a wide range of sleep preferences. Whether you're a back, side, or stomach sleeper, this mattress offers the right balance of softness and support to keep you comfortable throughout the night. The 17cm thickness provides ample cushioning without being excessively tall, making it easy to get in and out of bed.
Measuring 137 x 188 cm, this double-sized mattress offers generous space for couples or individuals who enjoy spreading out during sleep. The premium quality construction ensures that motion transfer is minimized, allowing you and your partner to sleep undisturbed even if one of you tends to move during the night.
Package Content:
- 1X Premium Quality Retreat Double Mattress
Invest in the Retreat Double Mattress for a superior sleep experience that combines innovative technology, premium materials, and thoughtful design. Your journey to better sleep starts here.
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Retreat Double Mattress Inner Spring
Estimated delivery between 03 September and 09 September.
Features of the Premium Quality Retreat Double Mattress:
Detailed Specifications of the Retreat Double Mattress:
The Retreat Double Mattress combines premium quality materials with innovative design to deliver an exceptional sleep experience. The Oeko-Tex approved stretch knit fabric not only provides a luxurious feel but also acts as a barrier against common sleep disturbances such as dust mites and allergens. This attention to detail ensures that you can enjoy a peaceful and healthy night's rest.
At the core of this mattress lies the advanced 2.3 Concave Coil Inner Spring system. This unique construction marries the familiar comfort of a traditional spring mattress with enhanced support and improved air circulation. The concave design of the coils allows for better contouring to your body shape, providing targeted support where you need it most while maintaining optimal spinal alignment.
The high-density foam layers work in harmony with the spring system to offer a perfect balance of comfort and support. These premium foams are not only resilient and long-lasting but also contribute to the mattress's breathability. By allowing air to circulate freely, the Retreat Double Mattress helps regulate your body temperature throughout the night, preventing overheating and ensuring a consistently comfortable sleep environment.
Safety and health considerations are paramount in the design of this mattress. The foams used are certified to be free from harmful substances, making the mattress hypoallergenic and ideal for those with sensitivities. The CertiPUR-US and OEKO-TEX certifications further attest to the mattress's quality and safety standards, giving you peace of mind as you rest.
With its medium-firm feel, the Retreat Double Mattress caters to a wide range of sleep preferences. Whether you're a back, side, or stomach sleeper, this mattress offers the right balance of softness and support to keep you comfortable throughout the night. The 17cm thickness provides ample cushioning without being excessively tall, making it easy to get in and out of bed.
Measuring 137 x 188 cm, this double-sized mattress offers generous space for couples or individuals who enjoy spreading out during sleep. The premium quality construction ensures that motion transfer is minimized, allowing you and your partner to sleep undisturbed even if one of you tends to move during the night.
Package Content:
- 1X Premium Quality Retreat Double Mattress
Invest in the Retreat Double Mattress for a superior sleep experience that combines innovative technology, premium materials, and thoughtful design. Your journey to better sleep starts here.
Order Processing and Shipping Timeframes
All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.
Estimated Delivery Times
After dispatch, estimated delivery times vary based on the destination:
Metro Areas: 3-5 business days
Regional Areas: 5-10 business days
Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.
Courier Services
We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.
Order Tracking
Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.
Important Information on Deliveries
Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.
Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.
Change of Mind Returns
We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:
Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.
Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.
To submit a change of mind return request:
Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.
Include images or videos showing the product in its original packaging, along with the reason for return.
Processing Change of Mind Returns
If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.
For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.
Refunds
We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.
For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.
Damages and Issues
Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.
All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.
To make a warranty claim:
Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.
We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.
Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.
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About Havenly House & Home
At Havenly House and Home, we curate quality furniture, homewares and décor to help you create a home you love. Our focus is on style, comfort and affordability.
Customer Service Hours:
Monday to Friday, 9:00 AM – 5:00 PM (AEST)
Email: hello@havenlyhouseandhome.com.au
At Havenly House and Home, we curate quality furniture, homewares and décor to help you create a home you love. Our focus is on style, comfort and affordability.
Customer Service Hours:
Monday to Friday, 9:00 AM – 5:00 PM (AEST)
Email: hello@havenlyhouseandhome.com.au