Giselle Bedding 36cm Mattress Cool Gel Memory Foam Double

$566.99 $309.00
Minimum of 1 / increment of 1
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Estimated delivery between 03 September and 09 September.

Experience unparalleled comfort and rejuvenation with our Giselle Bedding Luna Series Euro Top Mattress, designed to provide you with a tranquil sleep experience night after night. This meticulously crafted 36cm thick mattress exemplifies superior workmanship and cutting-edge sleep technology, incorporating layers of premium materials to meet all your sleep requirements.

The mattress boasts ultra-comfort with its soft and smooth Belgium knitted fabric, enveloping you in luxurious softness. The innovative 7-zoned EvenZon pocket springs system offers comprehensive support, ensuring zero partner disturbance for undisturbed rest. One of its standout features is the double-sided design, featuring egg-shaped foam on one side and cool gel memory foam on the other, allowing you to customize your sleep experience by choosing the firmness and support level that suits you best.

Our Luna Series Euro Top Mattress is not just about comfort; it's also engineered for optimal hygiene. The hypoallergenic construction helps keep allergens and dust mites at bay, promoting a cleaner sleep environment. With this luxurious Euro Top mattress, superior sleep quality is no longer a distant dream but an achievable reality.

Features

Superior 36cm thickness for enhanced comfort

Versatile double-sided use with two firmness options

Premium Belgium knitted fabric for a luxurious feel

Advanced 7-zoned EvenZon pocket spring system for targeted support

Enhanced 6-turn coil for improved durability

Zero partner disturbance technology for uninterrupted sleep

High-density egg-shaped foam for optimal pressure relief

Cool gel memory foam for temperature regulation

High-resilience foam for long-lasting support

Hypo-allergenic materials for a healthier sleep environment

99% dust mite resistant for enhanced hygiene

Free from harmful chemicals for peace of mind

Specifications

Material: Cool gel memory foam, high-density foam for superior comfort

Firmness: Top 6.0 / Bottom 7.5 / Medium Firm for versatile sleep options

Dimensions: 190cm x 137cm x 36cm (Double size)

Color Options: White, Black, and Dark Grey to suit various decor styles

Vacuum packaging: Expands to normal shape within 2 days after unpacking

Packaging Contents

1 x Giselle Bedding Luna Series Euro Top Mattress

1 x Plastic bag cutter for easy unpacking

MATTRESS-HOTEL-LUX-D

Care Instructions

Do not machine wash to maintain mattress integrity

Avoid bleaching to preserve fabric quality

Do not iron to prevent damage to foam layers

Avoid dry cleaning to maintain hypoallergenic properties

Do not saturate with water or cleaning liquids

Address spills promptly with a cloth and dry using a blow dryer

Spot clean with water or mild soap as needed

Rotate mattress regularly for even wear

Use low suction when vacuuming to protect the mattress surface

The Giselle Bedding Luna Series Euro Top Mattress combines advanced sleep technology with luxurious comfort. The cool gel memory foam layer provides excellent temperature regulation, ensuring you stay cool throughout the night. This innovative gel memory foam adapts to your body contours, offering personalized support and pressure relief. The memory foam layer works in harmony with the high-density egg-shaped foam to create a sleep surface that's both supportive and plush. Whether you prefer the firmer feel of the egg-shaped foam side or the contouring comfort of the cool gel memory foam side, this mattress caters to your individual sleep preferences. Experience the perfect balance of comfort and support with our state-of-the-art mattress design, engineered to enhance your sleep quality and overall well-being.

Order Processing and Shipping Timeframes

All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.

Estimated Delivery Times

After dispatch, estimated delivery times vary based on the destination:

Metro Areas: 3-5 business days

Regional Areas: 5-10 business days

Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.

Courier Services

We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.

Order Tracking

Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.

Important Information on Deliveries

Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.

Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.

 

Change of Mind Returns
We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:

Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.

Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.

To submit a change of mind return request:

Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.

Include images or videos showing the product in its original packaging, along with the reason for return.

Processing Change of Mind Returns

If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.

For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.

Refunds

We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.

For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.

Damages and Issues

Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.

All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.

To make a warranty claim:

Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.

We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.

Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.