YES4PETS 2 x Dog Toy Tug-of-War Knotted Cotton Rope Pet Toy 105cm Long Chew Rope Play Dental

$30.00 $20.00
Minimum of 1 / increment of 1
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Estimated delivery between 01 September and 05 September.

2 x Dog Toy Tug-of-War Knotted Cotton Rope Pet Toy 105 cm Long Chew Rope Play Dental

Enhance playtime with your canine companion using our robust Tug-of-War Knotted Cotton Rope Pet Toy. Designed for interactive fun, this versatile dog toy provides an excellent opportunity for bonding and exercise. The durable cotton rope construction ensures long-lasting enjoyment for even the most enthusiastic chewers.

Our Tug-of-War rope toy comes in a set of two, each measuring approximately 105 cm in length. This generous size allows for comfortable gripping by both you and your dog, making it ideal for engaging play sessions. The knotted design adds texture and interest, providing additional stimulation for your pet.

Key Features:

  • Length: Approximately 105 cm
  • 4 Assorted Designs: Variety to keep playtime interesting
  • Material: High-quality knotted cotton rope
  • Durability: Designed to withstand vigorous play
  • Dental Benefits: Helps promote oral hygiene through chewing
  • Versatile: Suitable for tugging, fetching, and solo play
  • The cotton rope material is not only strong but also gentle on your dog's teeth and gums. Regular play with this toy can help maintain your pet's dental health by reducing plaque and tartar buildup. It's an excellent choice for dogs who love to chew, providing a safer alternative to household items.

    Package Contents:

  • 2 x Tug-of-War Cotton Rope Pet Toys (colors randomly selected)
  • Please note that color options are not available, adding an element of surprise to your purchase. Each rope toy in the set may feature a different design, keeping playtime fresh and exciting for your furry friend.

    Change of Mind (COM) Return Policy:

    V278-44834-TWO-TUG-OF-WAR-ROPE

    We understand that sometimes a product may not meet your expectations. Our return policy allows for returns within 14 days from the date of delivery, subject to the following conditions:

  • The product must be unopened and in brand new condition.
  • The customer is responsible for organizing the return.
  • Upon receipt and verification of the product's condition, a refund will be issued for the item value minus a 15% restocking fee.
  • The initial shipping cost is non-refundable.
  • For returns due to delivery failure caused by customer error, an additional return charge (equal to or exceeding the initial shipping cost) will be deducted from the refund.
  • This durable cotton rope pet toy is an excellent addition to your dog's toy collection, promoting active play and dental health. Its versatile design makes it suitable for various play styles, ensuring hours of entertainment for your canine companion. Invest in quality playtime with our Tug-of-War Knotted Cotton Rope Pet Toy and watch your furry friend's tail wag with joy!

    Order Processing and Shipping Timeframes

    All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.

    Estimated Delivery Times

    After dispatch, estimated delivery times vary based on the destination:

    Metro Areas: 3-5 business days

    Regional Areas: 5-10 business days

    Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.

    Courier Services

    We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.

    Order Tracking

    Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.

    Important Information on Deliveries

    Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.

    Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.

     

    Change of Mind Returns
    We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:

    Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.

    Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.

    To submit a change of mind return request:

    Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.

    Include images or videos showing the product in its original packaging, along with the reason for return.

    Processing Change of Mind Returns

    If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.

    For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.

    Refunds

    We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.

    For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.

    Damages and Issues

    Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.

    All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.

    To make a warranty claim:

    Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.

    We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.

    Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.