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Havenly House & Home
Major Dog Ratzi Rat
Introducing the Major Dog Ratzi Rat Soft Plush Dog Toy, an exceptional addition to your canine companion's playtime arsenal. This innovative toy combines the cuddly softness of a plush rat with the durability of high-quality, natural rubber construction, setting a new standard in the Major Dog product range.
The Major Dog Ratzi Rat is ingeniously designed with a special dummy form and non-slip texture, encouraging dogs to engage in exhilarating play and frolicking. Its unique shape and texture stimulate your dog's natural instincts, providing hours of entertainment and physical activity.
Crafted with meticulous attention to detail, the Major Dog Ratzi Rat boasts reinforcement through thermofixed Major Dog material, ensuring exceptional durability and longevity. The high-quality, precise workmanship is evident in every aspect of this premium dog toy.
Key Features:
Major Dog has collaborated closely with professional dog trainers and experienced dog owners to develop this specialized training toy. The Ratzi Rat is designed to support canine learning processes during playtime, making it an invaluable tool for both entertainment and education.
While no dog product can claim to be entirely indestructible, Major Dog products, including the Ratzi Rat, are engineered to withstand rigorous play. These toys are ideal for supervised play sessions and are meticulously crafted to cater to a dog's specific needs and instincts.
A crucial aspect of the Major Dog Ratzi Rat is its TüV certification. This prestigious certification ensures that the toy meets the same stringent contaminant testing standards as children's toys, as verified by TüV Thüringen. This commitment to safety provides pet owners with peace of mind, knowing that their furry friends are playing with a toy that has undergone rigorous quality and safety checks.
The Major Dog Ratzi Rat Soft Plush Dog Toy represents the perfect fusion of fun, durability, and safety. Whether used for training exercises or leisurely play, this versatile toy is sure to become a favorite among dogs and their owners alike. Experience the superior quality and thoughtful design that sets Major Dog products apart in the world of canine toys and training aids.
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Major Dog Ratzi Rat
Estimated delivery between 01 September and 05 September.
Introducing the Major Dog Ratzi Rat Soft Plush Dog Toy, an exceptional addition to your canine companion's playtime arsenal. This innovative toy combines the cuddly softness of a plush rat with the durability of high-quality, natural rubber construction, setting a new standard in the Major Dog product range.
The Major Dog Ratzi Rat is ingeniously designed with a special dummy form and non-slip texture, encouraging dogs to engage in exhilarating play and frolicking. Its unique shape and texture stimulate your dog's natural instincts, providing hours of entertainment and physical activity.
Crafted with meticulous attention to detail, the Major Dog Ratzi Rat boasts reinforcement through thermofixed Major Dog material, ensuring exceptional durability and longevity. The high-quality, precise workmanship is evident in every aspect of this premium dog toy.
Key Features:
Major Dog has collaborated closely with professional dog trainers and experienced dog owners to develop this specialized training toy. The Ratzi Rat is designed to support canine learning processes during playtime, making it an invaluable tool for both entertainment and education.
While no dog product can claim to be entirely indestructible, Major Dog products, including the Ratzi Rat, are engineered to withstand rigorous play. These toys are ideal for supervised play sessions and are meticulously crafted to cater to a dog's specific needs and instincts.
A crucial aspect of the Major Dog Ratzi Rat is its TüV certification. This prestigious certification ensures that the toy meets the same stringent contaminant testing standards as children's toys, as verified by TüV Thüringen. This commitment to safety provides pet owners with peace of mind, knowing that their furry friends are playing with a toy that has undergone rigorous quality and safety checks.
The Major Dog Ratzi Rat Soft Plush Dog Toy represents the perfect fusion of fun, durability, and safety. Whether used for training exercises or leisurely play, this versatile toy is sure to become a favorite among dogs and their owners alike. Experience the superior quality and thoughtful design that sets Major Dog products apart in the world of canine toys and training aids.
Order Processing and Shipping Timeframes
All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.
Estimated Delivery Times
After dispatch, estimated delivery times vary based on the destination:
Metro Areas: 3-5 business days
Regional Areas: 5-10 business days
Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.
Courier Services
We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.
Order Tracking
Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.
Important Information on Deliveries
Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.
Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.
Change of Mind Returns
We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:
Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.
Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.
To submit a change of mind return request:
Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.
Include images or videos showing the product in its original packaging, along with the reason for return.
Processing Change of Mind Returns
If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.
For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.
Refunds
We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.
For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.
Damages and Issues
Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.
All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.
To make a warranty claim:
Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.
We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.
Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.
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About Havenly House & Home
At Havenly House and Home, we curate quality furniture, homewares and décor to help you create a home you love. Our focus is on style, comfort and affordability.
Customer Service Hours:
Monday to Friday, 9:00 AM – 5:00 PM (AEST)
Email: hello@havenlyhouseandhome.com.au
At Havenly House and Home, we curate quality furniture, homewares and décor to help you create a home you love. Our focus is on style, comfort and affordability.
Customer Service Hours:
Monday to Friday, 9:00 AM – 5:00 PM (AEST)
Email: hello@havenlyhouseandhome.com.au