KONG Reflect Black Retractable Leashes Large

$64.99 $52.00
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Estimated delivery between 15 October and 21 October.

V390-KRLFLBK

Product Description

Illuminate your nocturnal adventures with the KONG Black and Neon Yellow Reflect Retractable Dog Leash. This innovative leash combines safety and style, featuring eye-catching reflective accents and a bold color scheme that enhances visibility during low-light conditions. Perfect for early morning risers or night owl dog owners, this leash ensures both you and your canine companion remain visible and secure during your walks.

The KONG Reflect Retractable Leash is an essential accessory for daily excursions, whether you're exploring urban sidewalks or traversing your favorite nature trails. Its ergonomic soft grip handle provides comfort and control, while the generous 16 ft / 5 m extension offers your furry friend ample freedom to explore. The wide, color-coordinated webbing with reflective stitching not only adds a touch of style but also significantly enhances visibility in low-light environments.

Benefits and Features

  • Wide, flat color-coordinated belt extends up to 5 meters, providing freedom of movement
  • 16 ft belt with reflective stitching for enhanced visibility and safety
  • Robust construction supports dogs weighing up to 50 kg
  • Ergonomic soft grip handle with additional grip support for extended comfort during walks
  • User-friendly brake and lock mechanism for precise control
  • Signature KONG rubber thumb grip for improved handling
  • Innovative anti-twist system prevents tangling and ensures smooth operation
  • Durable metal swiveling hook for secure attachment to your dog's collar or harness
  • Package Size

    The KONG Reflect Retractable Leash comes in a convenient 5M size, perfect for most dog breeds and walking environments. This compact yet versatile leash offers the ideal balance between freedom for your pet and control for you, the owner.

    Enhanced Comfort and Control

    The KONG Reflect Retractable Leash is designed with both pet and owner comfort in mind. The soft grip handle is ergonomically shaped to fit comfortably in your hand, reducing fatigue during extended walks. This thoughtful design feature, combined with the additional grip support, ensures you maintain a secure hold on the leash, even when your enthusiastic canine companion decides to chase after a squirrel or greet a fellow dog walker.

    Safety First

    Safety is paramount when it comes to walking your dog, especially during low-light conditions. The KONG Reflect leash addresses this concern with its reflective stitching, which catches and reflects light from passing cars, street lamps, or flashlights. This feature significantly enhances visibility, making you and your dog more noticeable to others, thereby reducing the risk of accidents during early morning or late evening walks.

    Durability and Reliability

    KONG is renowned for producing high-quality pet products, and the Reflect Retractable Leash is no exception. The leash is built to withstand the rigors of daily use, featuring a strong metal swiveling hook that securely attaches to your dog's collar or harness. The anti-twist system ensures smooth operation, preventing frustrating tangles that can interrupt your walk. With its ability to support dogs up to 50 kg, this leash is suitable for a wide range of breeds, from small terriers to large retrievers.

    Versatility in Action

    The KONG Reflect Retractable Leash offers unparalleled versatility for various walking scenarios. Its 16 ft / 5 m extension allows your dog to explore and roam while still under your control. The easy-to-use brake and lock mechanism enables you to quickly adjust the leash length, providing flexibility whether you're navigating busy streets or allowing your dog more freedom in open spaces. This adaptability makes the KONG Reflect an ideal choice for dog owners who frequently encounter different walking environments.

    At Havenly House and Home, we are committed to delivering your orders efficiently and reliably. We work closely with our suppliers and courier partners to ensure every order arrives safely and on time. Your satisfaction is our priority.

    Order Processing and Dispatch

    All products are shipped directly from our suppliers' distribution centres within Australia.

    • Orders are processed within 1 to 2 business days after payment is received.
    • Once dispatched, you will receive a tracking number via email.
    • Each product listing includes the estimated dispatch time frame for that item. While most products dispatch within 1 to 3 business days, made-to-order or bulky items may take longer. If delays occur, we will contact you with an update.
    Estimated Delivery Times

    Delivery timeframes begin once your order has left the warehouse:

    • Metro areas: 3 to 5 business days
    • Regional areas: 5 to 10 business days

    Please note that delivery times may vary depending on your location, courier schedules, and external factors such as weather or public holidays.

    Courier Services

    We work with a range of trusted courier partners to provide safe and cost-effective delivery. Couriers are selected based on your order’s size, weight, and destination to ensure timely and cost-effective delivery. Common partners include Australia Post, Aramex, CouriersPlease, Direct Freight Express, and others.

    While we strive to keep you updated, we cannot guarantee specific delivery dates or times.

    Order Tracking

    Once your order is on its way, we will send you a tracking link via email. You can use this to monitor the progress of your delivery at any time.

    Delivery Conditions
    • Deliveries are made Monday to Friday, typically between 8am and 6pm. We cannot guarantee delivery at a specific time or date.
    • Most deliveries are to the ground floor front door. If your delivery location requires special access, please let us know in advance.
    • Some products may only be delivered within metropolitan areas. This will be stated on the product page where applicable.
    • We do not deliver to PO boxes or parcel lockers.
    Important Delivery Information
    Australia-Wide Shipping

    We ship Australia-wide. However, certain remote postcodes may be undeliverable for some items. If your address is not serviceable, your order may be cancelled and refunded automatically.

    Incomplete or Incorrect Delivery Details

    Please ensure your delivery information is accurate when placing your order. We are not responsible for delays or returned parcels due to incorrect addresses or unclaimed items.

    If your shipping address is incorrect, please contact us immediately. If your order has not yet been processed, we may be able to update the details. If already dispatched, we may need to cancel and reorder your item, which could result in additional charges.

    If a delivery fails due to incorrect address details or remains unclaimed, and the parcel cannot be delivered within a reasonable time, we reserve the right to cancel the order. In such cases, we will refund the purchase price minus applicable shipping and handling fees.

    Missed Deliveries

    If no one is available at the time of delivery, the parcel may be left in a safe place (Authority to Leave) if selected at checkout. Otherwise, it may be taken to a nearby collection point, and a card or email will be provided with instructions. Authorising ATL can speed up delivery and help avoid missed deliveries and rebooking delays.

    Unforeseen Delays

    We do our best to dispatch orders quickly, but delays may occasionally occur due to courier issues, weather events or other factors outside our control. We will keep you informed if your order is affected.

    Missing or Damaged Parcels

    In the rare case your parcel arrives damaged or is missing, please notify us at support@havenlyhouseandhome.com.au within 48 hours of delivery. We will liaise with the supplier and courier to resolve the issue promptly.

    Risk and Title

    Risk and title to the goods passes to you upon delivery to your address or to the Authority to Leave location if selected. Please ensure delivery instructions are clear to avoid delays or misplacement.

    Need Help?

    For any questions or concerns about your delivery, feel free to email us at support@havenlyhouseandhome.com.au. We are here to help.

    Change of Mind Returns

    We accept change of mind return requests within 14 days of receiving your item. To be eligible, items must be in their original, unused condition with all tags and packaging intact.

    Requests submitted after 14 days may not be accepted, and return approval is required prior to shipping any items back.

    Items not eligible for change of mind returns include:

    • Health and safety products
    • Bulk purchases
    • Opened or used products

    Some products with specific SKUs (such as those starting with V28, V40, V63, and V77) may be subject to different return conditions. Please refer to the individual product listing for details.

    To request a return:

    • Email returns@havenlyhouseandhome.com.au within 14 days of receiving your item
    • Include your order number, the reason for return, and clear photos or videos showing the product in its original condition and packaging
    Processing Change of Mind Returns

    If your return request is accepted, we will provide a return shipping label. Refunds for approved change of mind returns will include the item price and original shipping fee, minus a 10% restocking fee and the return postage cost.

    If you cancel your order after dispatch and request Return to Sender (RTS), the item will be processed as a change-of-mind return once received and will be subject to a 10% restocking fee and return postage costs.

    Items returned to sender due to being unclaimed, or due to incorrect or incomplete address details, will be treated as change-of-mind returns and processed accordingly.

    If a return label is not used and the item is returned at the customer's expense, we may not refund any postage costs unless otherwise agreed.

    Cancellation Cut-Off

    Please note that once your order has entered the dispatch processing stage, cancellation may no longer be possible. We encourage you to contact us as soon as possible if you wish to make changes to or cancel an order.

    Refunds

    Once we receive and inspect your returned item, we will notify you of the approval status. If approved, your refund will be issued to your original payment method within 10 business days. Please allow additional time for your bank or card provider to process the transaction.

    Returns not eligible for refunds (such as those sent back without approval) will not be refunded.

    Natural Product Variations

    Some of our items are handmade or made from natural materials. As a result, slight variations in colour, texture or finish may occur between products or compared to online images. These minor differences are not considered faults and are part of the unique character of the item.

    Damaged or Incorrect Items

    Please inspect your order upon arrival. If you receive a damaged, defective or incorrect item, email us at returns@havenlyhouseandhome.com.au within 48 hours of delivery. Be sure to include your order number and clear photos of the issue so we can resolve it promptly.

    Return Address

    Once your return request has been approved, we will provide the correct return address and instructions.

    Contact Us

    For questions about returns, refunds or warranty claims, contact us at: returns@havenlyhouseandhome.com.au

    Australian Consumer Law Notice: Nothing in this policy limits your rights under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage.