YES4PETS XL Foldable Pet Dog Puppy Cat Soft Crate With Curtain-Blue

$150.00 $93.00
Minimum of 1 / increment of 1
  • American Express
  • Apple Pay
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Union Pay
  • Visa

Estimated delivery between 29 September and 03 October.

V278-SC8158-XL_BLUE

XL Foldable Soft Crate With Curtain

Introducing our premium XL Foldable Soft Crate, an exceptional Yes4Pets product designed for the comfort and convenience of both you and your canine companion. Crafted with high-quality 600D polyester, this soft crate offers superior durability and longevity, ensuring it withstands the rigors of daily use and travel.

The innovative design incorporates mesh windows in every panel, providing optimal ventilation and allowing your pet to enjoy a comfortable, well-aired environment. The soft crate's floor mat adds an extra layer of comfort, making it an ideal resting place for your dog whether at home or on the go.

Convenience is at the forefront of this soft crate's design. The integrated carry straps on top make transportation effortless, while the crate's ability to fold flat ensures easy storage when not in use. The addition of snap clips on both sides further enhances portability, allowing for simple carrying during travel or outdoor adventures.

Our water-resistant soft dog crates are versatile and perfect for various scenarios. Whether you're house training your pet, embarking on a camping trip, visiting the beach, or simply traveling by car, this crate provides a secure and comfortable space for your dog. Its lightweight and collapsible nature make it an indispensable accessory for pet owners who value convenience without compromising on quality.

Features:

  • Robust metal frame for structural integrity
  • Water-resistant 600D polyester construction for enhanced durability
  • Removable and washable floor mat for easy maintenance
  • 3 access doors and mesh panels on 5 sides for superior ventilation
  • 2 convenient storage bags: one on the side and one on top
  • Folds flat for effortless transport and storage
  • Machine washable for hassle-free cleaning
  • Spacious dimensions: approximately 81 cm (L) x 58 cm (W) x 58 cm (H)

    • Package Contents:

    * 1 x Premium Soft Dog Crate

    Change of Mind (COM) Return Policy:

    We value customer satisfaction and offer a flexible return policy for change of mind situations:

  • Returns must be initiated within 14 days from the delivery date
  • Products must be in unopened, brand new condition
  • Customers are responsible for organizing the return shipment
  • Upon receipt and verification of the product's condition, a refund will be issued for the item value, minus a 15% restocking fee (excluding initial shipping costs)
  • For returns due to delivery failures caused by customer error, an additional return charge equal to or exceeding the initial shipping cost will be deducted from the refund

    • Invest in the comfort and safety of your pet with our XL Foldable Soft Crate. Its durable 600D polyester construction, coupled with a comfortable floor mat and excellent ventilation, makes it the ideal choice for pet owners seeking a reliable, versatile, and pet-friendly containment solution.

    At Havenly House and Home, we are committed to delivering your orders efficiently and reliably. We work closely with our suppliers and courier partners to ensure every order arrives safely and on time. Your satisfaction is our priority.

    Order Processing and Dispatch

    All products are shipped directly from our suppliers' distribution centres within Australia.

    • Orders are processed within 1 to 2 business days after payment is received.
    • Once dispatched, you will receive a tracking number via email.
    • Each product listing includes the estimated dispatch time frame for that item. While most products dispatch within 1 to 3 business days, made-to-order or bulky items may take longer. If delays occur, we will contact you with an update.
    Estimated Delivery Times

    Delivery timeframes begin once your order has left the warehouse:

    • Metro areas: 3 to 5 business days
    • Regional areas: 5 to 10 business days

    Please note that delivery times may vary depending on your location, courier schedules, and external factors such as weather or public holidays.

    Courier Services

    We work with a range of trusted courier partners to provide safe and cost-effective delivery. Couriers are selected based on your order’s size, weight, and destination to ensure timely and cost-effective delivery. Common partners include Australia Post, Aramex, CouriersPlease, Direct Freight Express, and others.

    While we strive to keep you updated, we cannot guarantee specific delivery dates or times.

    Order Tracking

    Once your order is on its way, we will send you a tracking link via email. You can use this to monitor the progress of your delivery at any time.

    Delivery Conditions
    • Deliveries are made Monday to Friday, typically between 8am and 6pm. We cannot guarantee delivery at a specific time or date.
    • Most deliveries are to the ground floor front door. If your delivery location requires special access, please let us know in advance.
    • Some products may only be delivered within metropolitan areas. This will be stated on the product page where applicable.
    • We do not deliver to PO boxes or parcel lockers.
    Important Delivery Information
    Australia-Wide Shipping

    We ship Australia-wide. However, certain remote postcodes may be undeliverable for some items. If your address is not serviceable, your order may be cancelled and refunded automatically.

    Incomplete or Incorrect Delivery Details

    Please ensure your delivery information is accurate when placing your order. We are not responsible for delays or returned parcels due to incorrect addresses or unclaimed items.

    If your shipping address is incorrect, please contact us immediately. If your order has not yet been processed, we may be able to update the details. If already dispatched, we may need to cancel and reorder your item, which could result in additional charges.

    If a delivery fails due to incorrect address details or remains unclaimed, and the parcel cannot be delivered within a reasonable time, we reserve the right to cancel the order. In such cases, we will refund the purchase price minus applicable shipping and handling fees.

    Missed Deliveries

    If no one is available at the time of delivery, the parcel may be left in a safe place (Authority to Leave) if selected at checkout. Otherwise, it may be taken to a nearby collection point, and a card or email will be provided with instructions. Authorising ATL can speed up delivery and help avoid missed deliveries and rebooking delays.

    Unforeseen Delays

    We do our best to dispatch orders quickly, but delays may occasionally occur due to courier issues, weather events or other factors outside our control. We will keep you informed if your order is affected.

    Missing or Damaged Parcels

    In the rare case your parcel arrives damaged or is missing, please notify us at support@havenlyhouseandhome.com.au within 48 hours of delivery. We will liaise with the supplier and courier to resolve the issue promptly.

    Risk and Title

    Risk and title to the goods passes to you upon delivery to your address or to the Authority to Leave location if selected. Please ensure delivery instructions are clear to avoid delays or misplacement.

    Need Help?

    For any questions or concerns about your delivery, feel free to email us at support@havenlyhouseandhome.com.au. We are here to help.

    Change of Mind Returns

    We accept change of mind return requests within 14 days of receiving your item. To be eligible, items must be in their original, unused condition with all tags and packaging intact.

    Requests submitted after 14 days may not be accepted, and return approval is required prior to shipping any items back.

    Items not eligible for change of mind returns include:

    • Health and safety products
    • Bulk purchases
    • Opened or used products

    Some products with specific SKUs (such as those starting with V28, V40, V63, and V77) may be subject to different return conditions. Please refer to the individual product listing for details.

    To request a return:

    • Email returns@havenlyhouseandhome.com.au within 14 days of receiving your item
    • Include your order number, the reason for return, and clear photos or videos showing the product in its original condition and packaging
    Processing Change of Mind Returns

    If your return request is accepted, we will provide a return shipping label. Refunds for approved change of mind returns will include the item price and original shipping fee, minus a 10% restocking fee and the return postage cost.

    If you cancel your order after dispatch and request Return to Sender (RTS), the item will be processed as a change-of-mind return once received and will be subject to a 10% restocking fee and return postage costs.

    Items returned to sender due to being unclaimed, or due to incorrect or incomplete address details, will be treated as change-of-mind returns and processed accordingly.

    If a return label is not used and the item is returned at the customer's expense, we may not refund any postage costs unless otherwise agreed.

    Cancellation Cut-Off

    Please note that once your order has entered the dispatch processing stage, cancellation may no longer be possible. We encourage you to contact us as soon as possible if you wish to make changes to or cancel an order.

    Refunds

    Once we receive and inspect your returned item, we will notify you of the approval status. If approved, your refund will be issued to your original payment method within 10 business days. Please allow additional time for your bank or card provider to process the transaction.

    Returns not eligible for refunds (such as those sent back without approval) will not be refunded.

    Natural Product Variations

    Some of our items are handmade or made from natural materials. As a result, slight variations in colour, texture or finish may occur between products or compared to online images. These minor differences are not considered faults and are part of the unique character of the item.

    Damaged or Incorrect Items

    Please inspect your order upon arrival. If you receive a damaged, defective or incorrect item, email us at returns@havenlyhouseandhome.com.au within 48 hours of delivery. Be sure to include your order number and clear photos of the issue so we can resolve it promptly.

    Return Address

    Once your return request has been approved, we will provide the correct return address and instructions.

    Contact Us

    For questions about returns, refunds or warranty claims, contact us at: returns@havenlyhouseandhome.com.au

    Australian Consumer Law Notice: Nothing in this policy limits your rights under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage.

    YES4PETS XL Foldable Pet Dog Puppy Cat Soft Crate With Curtain-Blue - Pet Care > Dog Supplies > Dog Carriers & Crates

    YES4PETS XL Foldable Pet Dog Puppy Cat Soft Crate With Curtain-Blue

    $150.00 $93.00
    $150.00 $93.00