Pet automatic feeding water dispenser stainless steel bowl grey 28.5 * 28.5 * 25CM

$125.33 $65.00
Minimum of 1 / increment of 1
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Estimated delivery between 28 August and 03 September.

Product Specifications

  • Product size: 28.5 x 28.5 x 25 CM
  • Packaging size: 31.5 x 30.5 x 23.5 CM
  • Weight: 0.7 kg
  • Package: Individual packing
  • Return Policy

    Disclaimer: No Change of Mind Returns

    We regret to inform you that we do not accept returns or exchanges for items purchased due to a change of mind. It is essential to carefully consider your purchase and ensure that the product you select meets your specific requirements before completing the transaction. Our commitment to customer satisfaction extends to providing comprehensive product information and assistance. If you have any inquiries about a product's specifications, features, or suitability for your intended use, we strongly encourage you to reach out to our dedicated customer service team prior to making your purchase. Their expertise can help you make an informed decision, potentially avoiding any disappointment or inconvenience. We appreciate your understanding and cooperation regarding this policy, as it allows us to maintain efficient operations and provide competitive pricing for all our valued customers.

    Delivery Information

    Delivery Timeframe

    Please be advised that while we strive for timely deliveries, we cannot guarantee an exact date of arrival. Our delivery timeframes, which exclude weekends and public holidays, are as follows:

  • For customers in Victoria: Approximately 7-10 working days
  • For customers in New South Wales (NSW), South Australia (SA), Australian Capital Territory (ACT), and Queensland (QLD): Approximately 9-12 working days
  • For customers in Western Australia (WA), Northern Territory (NT), and Tasmania (TAS): Approximately 9-12 working days
  • These timeframes are estimates and may vary depending on factors such as your location, current demand, and potential unforeseen circumstances. We appreciate your patience and understanding regarding delivery times. Our team works diligently to ensure that your order reaches you as quickly as possible while maintaining the quality and integrity of the product during transit.

    If you have any concerns about delivery timeframes or need your order by a specific date, we recommend contacting our customer service team before placing your order. They can provide you with the most up-to-date information and assist you in making the best decision for your needs.

    Please note that during peak seasons or promotional periods, delivery times may be slightly longer than usual. We always strive to keep our customers informed of any potential delays and appreciate your understanding in such circumstances.

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    For customers in areas with an estimated delivery timeframe of approximately 9-12 working days, please be assured that we are committed to processing and dispatching your order as efficiently as possible. We understand the importance of receiving your purchase in a timely manner and continuously work on optimizing our logistics to improve delivery times across all regions.

    Order Processing and Shipping Timeframes

    All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.

    Estimated Delivery Times

    After dispatch, estimated delivery times vary based on the destination:

    Metro Areas: 3-5 business days

    Regional Areas: 5-10 business days

    Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.

    Courier Services

    We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.

    Order Tracking

    Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.

    Important Information on Deliveries

    Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.

    Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.

     

    Change of Mind Returns
    We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:

    Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.

    Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.

    To submit a change of mind return request:

    Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.

    Include images or videos showing the product in its original packaging, along with the reason for return.

    Processing Change of Mind Returns

    If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.

    For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.

    Refunds

    We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.

    For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.

    Damages and Issues

    Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.

    All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.

    To make a warranty claim:

    Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.

    We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.

    Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.