Pet automatic feeding water dispenser stainless steel bowl green 28.5 * 28.5 * 25CM

$125.33 $65.00
Minimum of 1 / increment of 1
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Estimated delivery between 28 August and 03 September.

Product Specifications

Product dimensions: 28.5 x 28.5 x 25 cm

Packaging dimensions: 31.5 x 30.5 x 23.5 cm

Weight: 0.7 kg

Packaging: Individual packing

Return Policy

Disclaimer: No Change of Mind Returns

We regret to inform our valued customers that we do not accept returns or exchanges for items purchased due to a change of mind. We kindly request that you carefully consider your purchase and ensure that the product you select meets your specific requirements before finalizing the transaction. Should you have any inquiries regarding a product's specifications, features, or suitability for your intended use, we strongly encourage you to reach out to our dedicated customer service team prior to making your purchase. We sincerely appreciate your understanding and cooperation in this matter, as it helps us maintain our commitment to quality service and competitive pricing.

Delivery Information

Delivery Timeframe

Please be advised that while we strive to deliver your items as quickly as possible, we cannot guarantee an exact date of arrival. Our estimated delivery timeframes, excluding weekends and public holidays, are as follows:

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  • For our esteemed customers in Victoria, delivery typically takes approximately 7-10 working days;
  • For our valued customers in New South Wales, South Australia, Australian Capital Territory, and Queensland, delivery usually occurs within approximately 9-12 working days;
  • For our respected customers in Western Australia, Northern Territory, and Tasmania, delivery generally takes approximately 9-12 working days.
  • We kindly request your patience during the delivery process, as various factors such as geographical location, seasonal demands, and unforeseen circumstances may influence the exact delivery timeframe. Rest assured that we are committed to ensuring your purchase reaches you in a timely manner while maintaining the highest standards of care and quality throughout the shipping process.

    Should you require any additional information regarding our delivery services or wish to inquire about the status of your order, please do not hesitate to contact our customer support team. We are here to assist you and provide updates on your shipment as needed.

    Thank you for choosing our products and services. We appreciate your business and look forward to meeting your expectations with our commitment to excellence in both product quality and customer satisfaction.

    Order Processing and Shipping Timeframes

    All products ordered through Havenly House & Home are shipped directly from our suppliers’ distribution centres in Australia. Once payment is received, orders are processed within 1-2 business days before dispatch.

    Estimated Delivery Times

    After dispatch, estimated delivery times vary based on the destination:

    Metro Areas: 3-5 business days

    Regional Areas: 5-10 business days

    Please note that these timeframes begin once your order has left the warehouse. Delivery times may vary based on location and external factors such as weather or courier delays.

    Courier Services

    We partner with trusted couriers to ensure efficient, cost-effective delivery. While we aim to keep you informed of any updates, we cannot guarantee delivery on specific dates or times due to courier schedules and other logistical factors.

    Order Tracking

    Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor the delivery progress.

    Important Information on Deliveries

    Incomplete or Incorrect Delivery Information: Please ensure all delivery details are accurate at checkout. We cannot be responsible for delays or returned items due to incorrect addresses or unclaimed packages.

    Unforeseen Circumstances: In the event of unexpected delays, we will make every effort to communicate updates promptly.

     

    Change of Mind Returns
    We accept change of mind return requests within 14 days of receiving your item. Items must be in their original, unused condition, with tags and packaging intact. Please note:

    Items not eligible for change of mind returns: Health and safety products, bulk purchases, and opened products.

    Some items with specific product SKUs (e.g., starting with V28, V40, V63, and V77) may have different policies. Check the specific listing for these details.

    To submit a change of mind return request:

    Contact us at returns@havenlyhouseandhome.com.au within 14 days of receiving your item.

    Include images or videos showing the product in its original packaging, along with the reason for return.

    Processing Change of Mind Returns

    If accepted, we’ll provide a return label and process a refund for the item price and original shipping fee, minus a 10% restocking fee and return postage.

    For unclaimed items returned due to incomplete or incorrect delivery information, we will process them as change of mind returns with a restocking fee.

    Refunds

    We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Please allow time for your bank or card provider to process the transaction.

    For returns not eligible for refunds, such as items returned without prior approval, we will not provide a refund.

    Damages and Issues

    Please inspect your order upon arrival. Contact us immediately at returns@havenlyhouseandhome.com.au if you receive a defective, damaged, or incorrect item so we can address the issue promptly.

    All products sold by Havenly House & Home come with a 12-month warranty unless otherwise specified on the product listing. This warranty covers manufacturing faults or damages, not issues arising from improper assembly, misuse, or normal wear and tear.

    To make a warranty claim:

    Contact us at returns@havenlyhouseandhome.com.au with your order ID, a brief description of the issue, and images or videos showing the defect or missing parts.

    We will assess the claim and may arrange for missing parts, a replacement product, a partial/full credit, or a refund, based on availability and the nature of the issue.

    Please retain any faulty items until we finalise the warranty claim, as we may require the item for inspection.