Multi-Functional Slow Feeder Mat for Dogs- Anti-Slip Lick Pad with Multiple Textures Square 2PCS (Blue & Green)

$114.00 $49.00
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Estimated delivery between 15 October and 21 October.

V888-ELOSUNG10456

Multi-Functional Slow Feeder Mat: Promoting Healthier Eating Habits for Dogs

The innovative Multi-Functional Slow Feeder Mat is an essential tool for pet owners concerned about their dog's eating habits. This specially designed feeder mat encourages a more measured pace of consumption, significantly reducing the risks associated with rapid eating, such as choking and bloating. The mat's surface features an array of intricate textured patterns that transform mealtime into an engaging and mentally stimulating experience for your canine companion.

Crafted from premium, food-grade silicone, this slow feeder mat ensures the utmost safety for your pet during feeding sessions. The non-slip base provides stability, keeping the mat securely in place as your dog navigates the textured landscape to access their food. This feature is particularly beneficial when using the mat to serve treats or spreadable foods like peanut butter, allowing your pet to enjoy their meal without the frustration of a shifting surface.

The versatility of this slow feeder mat extends beyond its primary function. It can be utilized for various feeding scenarios, from regular meals to special treats, making it a valuable addition to your pet care arsenal. Available in a range of attractive colors, this feeder mat not only serves a practical purpose but also complements your home decor.

Key Features and Benefits of the Slow Feeder Mat:

  • Multiple textured surfaces promote slower, more controlled eating habits
  • Constructed from durable, non-toxic, food-grade silicone for optimal safety
  • Non-slip design ensures stability during use
  • Effectively reduces the risk of bloating, choking, and other eating-related issues
  • Enhances mental stimulation during mealtimes
  • Easy to clean and maintain, suitable for regular use
  • Available in various colors to suit different preferences
  • Versatile application for both dry food and spreadable treats

    • The Multi-Functional Slow Feeder Mat is an indispensable tool for pet owners seeking to improve their dog's eating habits and overall digestive health. By encouraging a more measured approach to feeding, this innovative mat contributes to better digestion, reduced risk of gastrointestinal issues, and increased mental engagement during mealtimes.

    Maintenance and Care:

    To ensure the longevity and hygiene of your slow feeder mat, regular cleaning is recommended. The food-grade silicone material allows for easy washing with warm, soapy water. For thorough sanitization, the mat is also dishwasher-safe, making maintenance a hassle-free process. After cleaning, ensure the mat is completely dry before the next use to maintain its non-slip properties and prevent the growth of bacteria.

    Disclaimer: No Change of Mind Returns

    "We regret to inform you that we do not accept returns or exchanges for items purchased due to a change of mind. Please consider your purchase carefully and ensure that the product you choose meets your requirements before completing the transaction. If you have any questions about a product, its specifications, or its suitability for your needs, we encourage you to contact our customer service team prior to making your purchase. We appreciate your understanding and cooperation in this matter."

    Delivery Timeframe

    "Please note that we cannot guarantee the exact date of arrival, and the delivery timeframes (excluding weekends and public holidays) are as follows:

  • For customers in Victoria, approximately 7-10 working days;
  • For customers in New South Wales, South Australia, Australian Capital Territory, and Queensland, approximately 9-12 working days;
  • For customers in Western Australia, Northern Territory, and Tasmania, approximately 9-12 working days."

    • When placing your order for the Multi-Functional Slow Feeder Mat, please consider these delivery timeframes to ensure you receive your product when needed. Our commitment to quality service extends to our shipping process, and we strive to deliver your slow feeder mat within the specified working days for your location. If you have any questions regarding the delivery of your feeder mat or need further assistance, please do not hesitate to contact our customer support team.

    At Havenly House and Home, we are committed to delivering your orders efficiently and reliably. We work closely with our suppliers and courier partners to ensure every order arrives safely and on time. Your satisfaction is our priority.

    Order Processing and Dispatch

    All products are shipped directly from our suppliers' distribution centres within Australia.

    • Orders are processed within 1 to 2 business days after payment is received.
    • Once dispatched, you will receive a tracking number via email.
    • Each product listing includes the estimated dispatch time frame for that item. While most products dispatch within 1 to 3 business days, made-to-order or bulky items may take longer. If delays occur, we will contact you with an update.
    Estimated Delivery Times

    Delivery timeframes begin once your order has left the warehouse:

    • Metro areas: 3 to 5 business days
    • Regional areas: 5 to 10 business days

    Please note that delivery times may vary depending on your location, courier schedules, and external factors such as weather or public holidays.

    Courier Services

    We work with a range of trusted courier partners to provide safe and cost-effective delivery. Couriers are selected based on your order’s size, weight, and destination to ensure timely and cost-effective delivery. Common partners include Australia Post, Aramex, CouriersPlease, Direct Freight Express, and others.

    While we strive to keep you updated, we cannot guarantee specific delivery dates or times.

    Order Tracking

    Once your order is on its way, we will send you a tracking link via email. You can use this to monitor the progress of your delivery at any time.

    Delivery Conditions
    • Deliveries are made Monday to Friday, typically between 8am and 6pm. We cannot guarantee delivery at a specific time or date.
    • Most deliveries are to the ground floor front door. If your delivery location requires special access, please let us know in advance.
    • Some products may only be delivered within metropolitan areas. This will be stated on the product page where applicable.
    • We do not deliver to PO boxes or parcel lockers.
    Important Delivery Information
    Australia-Wide Shipping

    We ship Australia-wide. However, certain remote postcodes may be undeliverable for some items. If your address is not serviceable, your order may be cancelled and refunded automatically.

    Incomplete or Incorrect Delivery Details

    Please ensure your delivery information is accurate when placing your order. We are not responsible for delays or returned parcels due to incorrect addresses or unclaimed items.

    If your shipping address is incorrect, please contact us immediately. If your order has not yet been processed, we may be able to update the details. If already dispatched, we may need to cancel and reorder your item, which could result in additional charges.

    If a delivery fails due to incorrect address details or remains unclaimed, and the parcel cannot be delivered within a reasonable time, we reserve the right to cancel the order. In such cases, we will refund the purchase price minus applicable shipping and handling fees.

    Missed Deliveries

    If no one is available at the time of delivery, the parcel may be left in a safe place (Authority to Leave) if selected at checkout. Otherwise, it may be taken to a nearby collection point, and a card or email will be provided with instructions. Authorising ATL can speed up delivery and help avoid missed deliveries and rebooking delays.

    Unforeseen Delays

    We do our best to dispatch orders quickly, but delays may occasionally occur due to courier issues, weather events or other factors outside our control. We will keep you informed if your order is affected.

    Missing or Damaged Parcels

    In the rare case your parcel arrives damaged or is missing, please notify us at support@havenlyhouseandhome.com.au within 48 hours of delivery. We will liaise with the supplier and courier to resolve the issue promptly.

    Risk and Title

    Risk and title to the goods passes to you upon delivery to your address or to the Authority to Leave location if selected. Please ensure delivery instructions are clear to avoid delays or misplacement.

    Need Help?

    For any questions or concerns about your delivery, feel free to email us at support@havenlyhouseandhome.com.au. We are here to help.

    Change of Mind Returns

    We accept change of mind return requests within 14 days of receiving your item. To be eligible, items must be in their original, unused condition with all tags and packaging intact.

    Requests submitted after 14 days may not be accepted, and return approval is required prior to shipping any items back.

    Items not eligible for change of mind returns include:

    • Health and safety products
    • Bulk purchases
    • Opened or used products

    Some products with specific SKUs (such as those starting with V28, V40, V63, and V77) may be subject to different return conditions. Please refer to the individual product listing for details.

    To request a return:

    • Email returns@havenlyhouseandhome.com.au within 14 days of receiving your item
    • Include your order number, the reason for return, and clear photos or videos showing the product in its original condition and packaging
    Processing Change of Mind Returns

    If your return request is accepted, we will provide a return shipping label. Refunds for approved change of mind returns will include the item price and original shipping fee, minus a 10% restocking fee and the return postage cost.

    If you cancel your order after dispatch and request Return to Sender (RTS), the item will be processed as a change-of-mind return once received and will be subject to a 10% restocking fee and return postage costs.

    Items returned to sender due to being unclaimed, or due to incorrect or incomplete address details, will be treated as change-of-mind returns and processed accordingly.

    If a return label is not used and the item is returned at the customer's expense, we may not refund any postage costs unless otherwise agreed.

    Cancellation Cut-Off

    Please note that once your order has entered the dispatch processing stage, cancellation may no longer be possible. We encourage you to contact us as soon as possible if you wish to make changes to or cancel an order.

    Refunds

    Once we receive and inspect your returned item, we will notify you of the approval status. If approved, your refund will be issued to your original payment method within 10 business days. Please allow additional time for your bank or card provider to process the transaction.

    Returns not eligible for refunds (such as those sent back without approval) will not be refunded.

    Natural Product Variations

    Some of our items are handmade or made from natural materials. As a result, slight variations in colour, texture or finish may occur between products or compared to online images. These minor differences are not considered faults and are part of the unique character of the item.

    Damaged or Incorrect Items

    Please inspect your order upon arrival. If you receive a damaged, defective or incorrect item, email us at returns@havenlyhouseandhome.com.au within 48 hours of delivery. Be sure to include your order number and clear photos of the issue so we can resolve it promptly.

    Return Address

    Once your return request has been approved, we will provide the correct return address and instructions.

    Contact Us

    For questions about returns, refunds or warranty claims, contact us at: returns@havenlyhouseandhome.com.au

    Australian Consumer Law Notice: Nothing in this policy limits your rights under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage.

    Multi-Functional Slow Feeder Mat for Dogs- Anti-Slip Lick Pad with Multiple Textures Square 2PCS (Blue & Green) - Pet

    Multi-Functional Slow Feeder Mat for Dogs- Anti-Slip Lick Pad with Multiple Textures Square 2PCS (Blue & Green)

    $114.00 $49.00
    $114.00 $49.00